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Insurance Representative Resume
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| Desired Industry: Insurance |
SpiderID: 28352 |
| Desired Job Location: los angeles, California |
Date Posted: 8/23/2009 |
| Type of Position: Full-Time Permanent |
Availability Date: 09/14/2009 |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective:
I am seeking a challenging position with a strong company, where I can provide excellent customer service, professional diplomacy, and written and oral communication skills. I am certified in the following areas: OSHA 30, HazMat, Confined Space, Trenching & Shoring, CPR, Traffic Control and Construction Skills. I have been a California licensed Property & Casualty Insurance Broker-Agent since 2001.
Experience:
DE’GINA CHARRYON LOGAN
logan.degina@gmail.com
LICENSED California Resident Insurance Producer - Fire and Casualty Broker-Agent, License #0D28629 May 2001 to May 2011
EXPERIENCE
07/2007 – Present Insurance Sales Representative
Call on policyholders to deliver and explain policy; Analyze insurance program and suggest additions or changes; Calculate premiums and establish payment method; Customize insurance programs to suit individual customers; Sell various types of insurance policies to individuals on behalf of insurance companies; Interview prospective clients to obtain data about their financial resources and needs, the physical property to be insured, and to discuss any existing coverage; Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients; Explain features, advantages and disadvantages of various policies to promote sale of insurance plans; Contact underwriter and submit forms to obtain binder coverage; Ensure that policy requirements are fulfilled, including the completion of appropriate forms; Confer with clients to obtain and provide information when claims are made on a policy; Perform administrative tasks, such as maintaining records and handling policy renewals; Select company that offers type of coverage requested by client to underwrite policy; Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts; Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.
08/2005 - 05/2007 Marsh Commercial Lines Entertainment & Media - Wrap-Up Administrator
Report to Program Manager for assigned business segments; Responsible for providing Client Advisors with information necessary to make sound underwriting decisions ; Provide support responsive to marketing, underwriting, retention and service goals; Assured all related support activities delivered in a manner consistent with department and expense management focus; Participate with Client Advisors and Underwriters in renewal and new business activities that support business unit growth and retention goals; Collaborate with Client Advisors and Underwriters to establish support needs for new and renewal policies; Participate in pre-renewal meetings to define assignments; Manage account documentation; Ensure accurate and timely servicing and billing of accounts; Calculate premiums, refunds, commissions, adjustments, and new reserve requirements for deductible fund; Communicate with companies, insured's, customers and internal departments; Provide information for regulatory compliance; Provide administrative support and other related services as needed; Participate in projects and assignments as needed.
03/2004 - 05/2005 Sander A. Kessler & Associates Commercial Lines Marketing Assistant
Update applications based on renewal schedules; Submit risks for non-admitted insurers; Resolve carrier subjectivities; Assimilate Loss Run Recaps; Forecast potential quotes; Create proposals and maintain marketing files; Prepare underwriting, pricing exhibits and schedules; Marketing, customer service and administrative support affecting brokers and insured's from initial submission through policy issuance and renewals; Identify and gather relevant account information to quote and/or bind the policy; create exhibits; Create proposals, compose agreement letters, process reinsurance contracts, policy changes, endorsements, and cancellations; researched and resolves issues; Responds to inquiries and questions; Processed statutory filings, proof of insurance, and certificates; input account information into system.
03/2003 - 12/2003 HUB International of California Commercial Lines Account Manager
Modify, update, and process existing policies and claims to reflect any change in amount of coverage or type of insurance; Process and record new insurance policies and claims; Review and verify data; Organize and work with detailed office records and maintain files for each policyholder; Examine letters from policyholders or companies, original insurance applications, and other company documents to determine if changes are needed and effects of changes; Correspond with insured or company to obtain information or inform them of account status or changes; Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts; Notify producer and accounting department of policy cancellation; Interview clients and take their calls to provide customer service and obtain information on claims; Compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met; Process, prepare, and submit business or government forms.
05/2002 - 02/2003 Speare & Company Commercial Lines Customer Service Representative
Process new insurance policies, modifications to existing policies, and claim forms; Obtain information from policyholders to verify the accuracy of information on applications, related documents, and company records; Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives; Proposals, certificates of insurance, invoicing and endorsements; Assisted with billing questions as customer service supervisor on escalation calls.
06/2001 - 05/2002 Temporary assignments Commercial Lines Service Representative
Process renewals and new business applications; Order Loss Runs and Motor Vehicle Reports; Create and follow-up suspense items; Process invoices, Certificates of Insurance and endorsements; Request Insurance Company Ratings: Calculate payroll to negotiate Workers Compensation premiums; Proofread policy proposals, process claims, and request quotes for renewals; Answering inbound calls.
05/2000 - 06/2001 Aon Risk Services Commercial Lines Jr. Insurance Administrator (OCIP)
Assisting customers and contractors with inquiries regarding insurance program; Review and update bid reports, payroll schedules, and OSHA requirements; Process declared projects and new business applications; Check policies, certificates of insurance, and endorsements; Handled incoming calls from call center; Answering questions for internal departments; Provided customer care with confidence as a service representative for the owner controlled insurance program.
Skills:
Analytical; Experience with Property & Casualty multi-line rating and underwriting; Demonstrated skills in the use of computer rating systems and various software applications; Initiative/Motivation/Commitment; Drive for Results; Teamwork and Collaboration; Communication - both verbal and written; Flexibility; Organized, Customer Service; Technical Knowledge and Expertise.
Additional Information:
Hello, my name is De'Gina Logan and I am an insurance industry veteran with multiple years of corporate and customer service experience. My objective is to obtain a position in which my skills will have the most positive effect, and where I may learn to build upon those skills for the purpose of professional growth.
My educational background in business, along with my professional experience, makes me an excellent candidate for this position.
As you will see from the enclosed resume, I have more than seven years of experience in the field of insurance, alone. I am a hard and smart worker and have grown within the industry, increasing my responsibilities to include servicing large commercial accounts such as Nike, Wal-Mart, Coca-Cola, American Airlines, the Los Angeles Unified School District, MediaOne and Farmer John Meats, for agencies such as Sander, Kessler & Associates, Aon and Marsh. This growth is a direct result of my expertise in insurance, my commitment to personal and professional excellence, and my excellent written and oral communication skills.
If you have any questions, or if you want to schedule an interview, please feel free to e-mail me at logan.degina@gmail.com. I look forward to meeting you to discuss employment opportunities with your company.
Sincerely,
De’Gina C. Logan
Experience A Friendly Professional
Candidate Contact Information:
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