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| Desired Industry: Collections |
SpiderID: 27993 |
| Desired Job Location: Katy, Texas |
Date Posted: 7/29/2009 |
| Type of Position: Full-Time Permanent |
Availability Date: 8/15/09 |
| Desired Wage: 48,000.00 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Other |
Willing to Relocate: Yes |
Objective:
My Objective is to combine my skills, talent, and experience with a company to exceed financial goals and obtain superior results.
Experience:
Universal Fidelity LP
1445 Langham Creek Drive, Houston, TX 77084
http://www.uflp.com
(281) 647-4100
(281) 859-0839 (fax)
(800) 580-8887 (toll-free)
Job Title: Unit manager
Supervisors: Adam Kaplin SVP, AJ Rosella Operations manager
Employed: 2/2009 - current
Employees: 13 – 16 collectors
Job Description: Maintaining and meeting unit and client goals, Client interaction, conference meetings, client weekly and monthly reports, batch tracks, building and executing dialers, contest, file reviews, monitoring, side x sides, Interviewing, Hiring, verifying checks and credit cards, Complaint calls
Client: Target Visa, American Express
Pentagroup Financial LLC
5959 Corporate Drive, # 1400, Houston, TX 77036
http://pentagroup.us
(832) 615-2100
(832)615-2399 (fax)
(800) 385-9060 (toll-free)
Job title: Department manager
Supervisors: Ron Roval Owner, Lonnie Dickens SVP.
Employed: 11/2007 -1/2009
Employees: 2 managers, 27 collectors
Job Description: Maintaining and meeting unit and client goals Training Managers, supervisors, Interviewing, Hiring, promoting. Organizing daily, weekly, and monthly meetings. Interaction with the clients. Insuring quality control. insuring the collectors are adhering to the state and federal laws Complaint calls. Scheduling, write-ups, monthly, Implementing the new dialer and blend lines, contest, Verifying checks and credit cards.
Clients: Verizon, Sprint.
Synergetic Communications
5450 NW Central Drive, # 1000, Houston, TX 77092
(713) 460-3114
(713) 460-2236 (fax)
(800)580-8615 (toll-free)
Job title: Unit manager
Supervisors: AJ Rosella Operations manager, Nancy Napoli VP
Employed: 09/2006 -10/2007
Employees: 13 collectors
Job description: Meeting and exceeding unit budgets and meeting client goals, Daily interaction with clients, client weekly reports, training collectors, Cross talk-offs, file reviews, monitoring for FDCPA compliant and enhancing collectors ability to collect, complaint calls, skip tracing. Maintaining by own personal file and budget.
Clients: Chrysler, Diamond, US bank, Midland, Triad.
Ventus Capital Service LP
9700 Bissonnet Street, Houston, TX 77036
(713) 784-4060
Job Title: Unit Manager
Supervisors: Adam Kaplin VP, John Sammis Director
Employed: 11/2004 – 8/2006
Employees: 15 collectors
Job description: Meeting and exceeding unit budgets, meeting and exceeding client goals, Batch tracks . Dialers, building and insuring inventory is being worked and collected. Training collectors, Cross talk-offs, file reviews, monitoring for FDCPA compliant and enhancing collectors ability to collect, complaint calls, skip tracing.
Clients: Discover Quints, Citibank, Resurgent.
United Recovery Systems LP
5800 N Course Drive, Houston, TX 77072 zip code
http://ursi.com
(713) 977-1234
(713) 977-0119 (fax)
Job title: Division Manager
Supervisor: Jim Kelleher SVP, Richard Dunn VP
Employed: 1988 – 1999
Employees: Oversaw 3 managers, 2 supervisors, 75 collectors, 2 office operators.
Job Description: Training Managers, supervisors, increasing production from the previous month. Interviewing, Hiring, promoting. Organizing daily, weekly, and monthly meetings. Implanting policy and procedures. Interaction with the clients. Insuring quality control. Updating and insuring the laws of State and federal laws. Complaint calls. Scheduling, write-ups, monthly contest.Clients: Citibank, American Express, Diners, Fingerhut, HSBC, ITT, Bank One,
Education:
High School: American School of Mallorca Spain
Some College: Houston Community College courses in Microsoft word, excel, power point, fashion design, couture.
Reference:
Available upon request.
Candidate Contact Information:
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