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IT Director/manager/architect/lead Resume
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| Desired Industry: Miscellaneous |
SpiderID: 27949 |
| Desired Job Location: Kansas City, Missouri |
Date Posted: 7/27/2009 |
| Type of Position: Full-Time Permanent |
Availability Date: Now |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Masters |
Willing to Relocate: No |
Objective:
Looking for productive work with a solid company. Ideally in Kansas City area. I am very good at assessing situations, and finding solutions that will work and solve real problems, inexpensively if desired.
Experience:
I have been an enterprise systems management consultant for IBM for the last nine years. During that time I have worked with about 25 major companies/government agencies, assessing enterprise needs, developing solutions, convincing people of the merit of the solutions, then deploying them successfully.
I started doing enterprise monitoring related engagements, was trained in asset management (Peregrine Asset Center) and then moved in to a security group. Later I was chosen to be part of IBM's OnDemand group, where I developed end to end data center automation solutions meant to orchestrate network and server provisioning, along with middleware, applications and even user accounts. This was a tremendous educational experience, though the automated dynamic infrastructures we were pioneering were not taking the market by storm at the time, so I learned a great deal but moved on to doing IT service management projects, where I put “Lean” principles to work to improve business processes around IT tools.
April 27, 2009 was my last day at IBM, as I was one of the 5000 people laid off due to the downturn in the economy. Since then I have had over 100 of my coworkers/clients join my LinkedIn network, seven or eight of which gave me recommendations.
For Memphis City Schools, well, it was a troubled project, they were ready to have IBM leave, I came in and fixed and updated their mix of monitoring and administration tools, presented a solution for effectively doing patch management and securing their network (they had been down about a month due to a virus affecting computers in 100's of their schools) to their board, convinced them to use the solution, and worked until the infrastructure was built and working. I managed to deploy monitoring and administration tools, integrate with their help desk software and turn them from a problem account to purchasing over 10,000 additional licenses.
For New York City schools (ending last year) I was the tools architect for the $80+ million Achievement Reporting and Innovation System (ARIS) project. I was part of the team that designed the ARIS portal system, and was specifically in charge of the monitoring and system administration tools. I designed, installed, configured and deployed state of the art monitoring tools (IBM Tivoli Monitoring, Data Warehouse reporting, a change and configuration management solution, IBM Systems director with inventory, software distribution, remote control and software distribution capabilities. IBM Tivoli Composite Application Monitoring (WebSphere, HTTPd, MQ monitoring), and integrated the systems so that servers were auto-discovered, and monitoring/administration was simplified.
I was in charge of monitoring for Sprint, starting as a rules programmer, then eventually designing and implementing an integrated monitoring solution that utilized auto-discovery of servers, automated determination of monitoring settings, a self serve portal for reporting and requesting monitoring services/outage scheduling and many other features. This solution tied network monitoring, server monitoring and application monitoring together in to one simplified enterprise management system, complete with automated assignment of tickets to fix agents. It took about two years to fully design and deploy the system throughout Sprint's nationwide network, but allowed just three people, myself and the two people I managed, to do all the monitoring for over 800 servers, the Sprint network and countless applications.
IBM has been billing fortune 500 companies between $205-365 an hour for my time, and even at those rates, most of my work was repeat engagements from happy customers (I did not have any failed engagements during that time.) I have worked in very mature (in CMMI sense) software development environments and know the importance of doing things the right way. I have also been involved in many companies that had very inefficient business processes, where I was able to drive solid improvement projects, generally without spending much money.
I have been a help desk manager, worked as a staff accountant (for Cerner), and have a BBA with three majors, including accounting, and an MBA, both of which I earned while working full time. I can do budgets, or any advanced accounting/finance type activities that might be required.
Senior-level information technology (IT) expert with an MBA and 20 years of diverse experience in the financial, telecommunications, pharmaceutical, software development, and government industry sectors. Mr. Ducey is expert in leading deployment engagements in difficult environments. He is involved with the complete life cycle of information technology implementations as a project leader, architect and developer. Consistently recognized for outstanding performance, as well as unique and creative perspectives on problem resolution, he is known for excellent leadership, communication and technical skills. A majority of his consulting engagements have been repeat engagements from satisfied clients.
Mr. Ducey's range of experience includes enterprise integration projects, application design and development with diverse languages and tool sets. On-line documentation design and development, web development, and formal QA engineering. He has been the senior member of IBM's ITS Tivoli National Practice, demonstrating a broad range of expertise deploying Tivoli enterprise management tools, specializing in event management and autonomic computing. Mr. Ducey also holds strong skills with database design and development, having worked extensively with Oracle and Informix products. (At one time he was an engineer in Informix’s R&D department.)
Education:
BBA, Accounting, Management and Marketing, Wichita State University, Wichita,KS
MBA, Organizational Behavior, University of Missouri at Kansas City, Kansas City, MO
Tivoli Certified Consultant and Tivoli Instructor; Austin, TX and Chicago, IL
Skills:
Departmental Management Tivoli Provisioning Manager Shell Scripting
Financial Oversight Tivoli Intelligent Orchestrator KSH
Project Lead Tivoli Framework SH
Large Scale Deployment Tivoli Configuration Manager C++
Systems Integration Tivoli Access Manager SQL
Event Management T/EC Python
Unix System Administration Netcool Omnibus Webtop
Precision Tivoli Directory Server Technical Writing
Perl Informix QA
Designed numerous multi-platform computing center architecture solutions; created and deployed multiple server, high availability solutions to meet business requirements.
Mr. Ducey created a J2EE application provisioning solution promoting the reuse of customers existing components, for a major national insurance customer. Architected and created TPM/TIO automation packages for deploying Tivoli Access Manager Security components, and WebSeal junctions. Created a customer specific primer (whitepaper) on TPM/TIO work flow development for asset reuse.
Jim Ducey Page Two
ASSIGNMENT HISTORY (continued)
Served as Autonomic architect for a global pharmaceutical company, led an Autonomic readiness engagement, for them, assisted with developing and quickly deploying an agent less monitoring solution in support of their large scale BladeCenter/VMWare utility computing infrastructure. Received an award for work on the project, and an additional deployment related services contact was obtained based on the work.
Led team of workflow developers working on pilot of an IBM SAN Volume Controller based storage provisioning solution, for a major telecommunications company, leading to significant follow on work for IBM.
Led a project for a university medical center, to do a technology refresh to their central monitoring system. Deployed advanced monitoring tools, integrated with an interactive voice response system, to help meet external audit compliance requirements.
Tivoli Monitoring architect for 12 hospital messaging middleware re-engineering project. Created custom IBM MQ Series monitors to address unusual requirements for infinite depth ques. Integrated server, component and application monitoring, as well as developing HA and DR plans for turnkey solution.
Solved a major transportation industry client’s problem with consolidating three data centers, while performing a technology refresh on their monitoring systems, and adding HA/DR capabilities, within a 90 day time frame. Led the consolidation project, and after clients adoption of recommendations, project was completed on time and on budget.
Led numerous successful Tivoli monitoring related engagements for a wide range of clients, deploying Tivoli monitoring and Enterprise console products, doing event management design and rule development. Developed integrated solutions utilizing HP OpenView, and IBM NetView networking monitoring products, and integrations with Peregrine Service Center, paging and other service management applications. Was team lead for most the projects.
Other Accomplishments;
Mr. Ducey developed and and integrated an innovative automated monitoring system, that discovered, analyzed, suggested monitors, and deployed monitoring via a self serve portal solution for U.S. Sprint, that allowed three people to handle monitoring of over 800 servers. Mr. Ducey has been a QA engineer for Informix, testing of cutting edge object oriented 4GL systems.
Reference:
Available upon request.
Candidate Contact Information:
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