Collections Resume

Desired Industry: Collections	SpiderID: 27929
Desired Job Location: Fort Worth, Texas	Date Posted: 7/25/2009
Type of Position: Full-Time Permanent	Availability Date: 07/24/2009
Desired Wage: $40k
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Other	Willing to Relocate: Yes

Objective:
To attain a collections position that I ca
use to grow into a career.

Experience:
2006-2009 Collections Account
Manager/Team Lead --Allied Collections
Train and develop new hire collectors
Manage Large volume of collection files
Negotiate payments and solutions with
debtors
Drive monthly collections throuh high
volumes of incoming and outgoing calls

2003-2006 Collections Account Manager--
PHD Investments

Manage large collection customer base to
ensure timely & effective collection
revenue
Drive monthly collections through high
volumes of incoming and outgoing calls
Negotiate settlements, payment
schedules, and payment in full
arrangements
Monitor call quality to ensure FDCPA
compliance
Implement processes at loan approval
levels to increase contact information
accuracy, increasing collection revenue

1996-2003 Manager Fraud
Recovery/Collections-- Capital One
Managed staffing levels to optimize
business results and customer
satisfaction
Lead a diverse group of associates to
ensure asset recovery and mitigate
credit fraud
Re-evaluated processes and procedures
for value adding improvements
Monitored trends and forecasted future
growth while benchmarking to industry
Created departmental policies to ensure
compliance to Regulation Z, FDCPA

Education:
Sam Houston University- Various courses
real estate certification.

Candidate Contact Information:

TheJobSpider.com has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response.