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Help Desk Manager w/ TS/SCI, CI Polygraph and SSBI Resume
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| Desired Industry: Computer Software/Programming |
SpiderID: 27850 |
| Desired Job Location: Ocean Springs, Mississippi |
Date Posted: 7/20/2009 |
| Type of Position: Full-Time Permanent |
Availability Date: Immediately |
| Desired Wage: 55,000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, More Than 75% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Objective:
To attain a position in an Information Technology Department that will allow me to maintain and improve my various skills while being a valuable, self-motivated asset the company.
Experience:
-Responsible for upgrading and deploying more than 500 command computers
-Service Center Technician - troubleshot, remedied, and updated user computers and profiles from a remote location using programs such as Remedy and Altiris
-NCOIC (Non-Commissioned Officer in Charge) of SCI (Secret Compartmented Information) Helpdesk
-Serves as supervisor and key liaison for 97th Intelligence Squadrons communications-computer helpdesk operations for 600+ users
-Supervises client support administrators that oversee seven small offices and maintenance flight for communications support
-Establishes organizational accounts in the unit and responsible for encryption capability of all individuals and offices
-Trains users and CSAs on network software applications and security measures to ensure compliance with squadron workstation and communications equipment problems
-AMHS (Automated Message Handling System) system administrator responsible for creating and deleting accounts
-Managed and performed diversified executive support to meet information management tasks and activities in support of AFIADL.
-Responsible for all computer and LAN related functions and duties
-Performed as Webmaster for AF only satellite distance learning network, the Air Technology Network (ATN), designing, editing, posing and updating the web site for ATN's 170 downlink locations and for the Government Education and Training Network (GETN)
-Maintained and updated ATN site status list and GETN satellite broadcasting schedule on daily basis
Education:
Bellevue University, Bachelor of Science Major: Computer Information Systems-Business
Status: Currently enrolled
Community College of the Air Force, Major: Information Management
Status: Graduated April 2008
Skills:
Altiris
Remedy
MS Office (Word, Excel, Outlook, PowerPoint, Access)
Windows XP, 2000, Vista
Java, Cisco VPN, Active Directory, User Manager
PCIII (Personnel Concept)
Dreamweaver, FrontPage, Adobe Photoshop CS3
Candidate Contact Information:
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