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Director or Manager of Information Technology Resume
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| Desired Industry: Billing |
SpiderID: 27829 |
| Desired Job Location: New York, New York |
Date Posted: 7/18/2009 |
| Type of Position: Full-Time Permanent |
Availability Date: 8/1/2009 |
| Desired Wage: 90,000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: Yes |
Objective:
Results driven Director of Information Technology with proven ability in the design, development, and delivery of technology solutions to meet challenging business demands. Over 10 years of broad based management experience with extensive qualifications in all facets of projects from initial feasibility analysis and conceptual design through implementation, training, and enhancement. Excellent communication, budget management, leadership, team building, and project management skills. Proven areas of expertise include:
• Strategic and Operational Technology Planning • IT Infrastructure Implementation • Capital Planning
• Technology Architecture & Implementation • Situation Based Outsourcing Models • Change Management
• Voice/Data Communications Implementation • Data Center Management • Project Management
Experience:
DIRECTOR OF IT JUNE 2008 – JANUARY 2009
First Funds LLC NEW YORK, NY
Directed all aspects of IT operational initiatives, budgeting , and resource planning.
First Funds, a sister company of Northern Leasing Corporation, is an established leader in providing business cash advance services and offers customized financial solutions to small and mid-sized businesses across North America.
Promoted from Director of IT at Northern Leasing to Director of IT at First Funds to lead all aspects of the new First Funds IT department. Planned and orchestrated new business systems, new web presence, Oracle data base systems and the implementation of a predictive dialer to reduce costs in both collections and customer care.
Notable Accomplishments
• Report directly to the CEO.
• Primary driving force in developing the IT department from ground floor to a ten person department including 4 program developers, a DBA, 2 web developers, 2 operations specialists, and a help desk operator..
• Tasked with taking the company from a Microsoft based Access system to robust and scalable Visual Basic and Oracle based front end and back end system.
• Managed the implementation of the Aspect predictive dialer to significantly lower costs for the collections and customer care departments.
• Implemented large web presence that allows both ISOs (Independent Service Organizations) and Vendors (those holding advances) to query their accounts.
Managerial Areas of Responsibility
• Departmental Budgeting.
• Project Scheduling.
• IT Policies and Procedures.
• IT Contracts.
• Change Control Management.
• Resource Management.
Technical Areas of Responsibility
• Programming Development and Maintenance.
• Data Base Administration.
• Networking.
• Web Development.
• Telephony.
• Computer Hardware.
• Predictive Dialer.
Key Projects
• APS - Application Submittal System
o Front end VB/Oracle based system that accepts application advances. The system automatically pulls credit on the applicant and issues an in house credit score based on IT created software using an underwriting algorithm.
• FFACTS – First Funds Accounting and Collections System
o Back End VB/Oracle based system that will automatically ACH merchant bank accounts and tracks billing lifecycle of advances. In addition, the in house collections department uses the calculated information that shows delinquencies on accounts. The renewals department uses data to show advances coming to a close in order to generate renewal business.
• Aspect Predictive Dialer
o Collections tool to automate phone calls to delinquent accounts and produce automated screen pops showing account information.
• Web Application
o ISOs and merchants can see pertinent information regarding their accounts and submit applications using the internet.
• Oracle Data Bases
o 4 instances of Oracle 10g.
DIRECTOR OF IT JANUARY 1998 – MAY 2008
NORTHERN LEASING CORPORATION NEW YORK, NY
Northern Leasing Systems, Inc. is the largest micro-ticket leasing company in the United States. These leases generally apply to credit card swipe machines used by small businesses. NLSI has originated hundreds of thousands of equipment leases for businesses across the United States.
The custom written application systems are comprised of a Visual Basic front-end Originations system using Oracle 10g and a Visual Basic back end Accounting and Collections system using Oracle 10g.
Key Projects and Achievements
• Reported Directly to the CIO.
• Coordinated and oversaw all aspects of project development.
• Assigned and tracked resources on various projects.
• Created and maintained all project schedules.
• Designed, Coded, and Implemented all proprietary scripts for Aspect Predictive Dialer
• Prior to becoming IT Director was Director of Data Base Administration.
o Report directly to CIO.
o Responsible for 4 instances of Oracle 10g running under Redhat Linux and Windows 2000.
o Responsible for data base design and implementation.
o Implemented and maintained backup procedures.
o Created all users, profiles, and roles.
o Created numerous packages, stored procedures, and triggers on the database.
o Monitored daily alert and trace files.
o Created many SQL*Loader control files and parameter files needed to move data from an older system to Oracle.
o Installed and configured client server software, SQL*NET, and ODBC drivers.
Responsibilities Included
• Project Scheduling.
• Resource Management.
• Budgeting.
• IT Policies and Procedures.
• Application and Data Base Design.
TEAM LEADER MAY 1998 – NOVEMBER 1998
MAXIM GROUP LINTHICUM, MD
AMERICAN CHEMICAL SOCIETY
Member of three-person team tasked with the development and implementation of the Peer Review System. GUI front end used Oracle 8.x for the DBMS and Oracle Developer 2000 forms builder for data entry screens.
Key Projects and Achievements
• Responsible for the design, coding, and implementation of all front-end development including multiple forms, canvases, data blocks, windows, and other Forms based objects.
• Accomplished field editing and business rules through extensive use of PL/SQL and database objects such as triggers, re-usable functions, packages, and stored procedures.
• Created Copyright Status Report using Oracle Reports tool of Developer 2000.
• Created UNIX shell scripts using SQL*LOADER for converting the Sybase 11 database to Oracle 8.x.
• Provided assistance to other team members in troubleshooting new report development.
• Created web-based subset using Oracle Web Server, Oracle stored procedures, and Perl.
Education:
EDUCATION
HOFSTRA UNIVERSITY COMPUTER SCIENCE
Majored in computer science.
Skills:
DEVELOPMENT TOOLS MS Project, SQL Navigator, Toad, SQL Plus, DBA Studio, SQL*Loader, ERWIN, Visio, Developer/2000(Forms Builder 4.5/5.0 Report Builder 2.5/3.0), Schema Manager, VB6, Oracle Web Server, Visual Interdev 6, Powerbuilder 3/4/5/6.
LANGUAGES PL/SQL(stored procedures, object triggers, packages, functions and dynamic SQL), Visual Basic 6, VBScript, HTML, Powerscript, Perl scripts, Korn shell scripts.
DBMS Oracle (10g, 8.x, 7.x), Sybase(11.x,10.x), MS Access, SQLAnywhere.
PLATFORMS Windows 2000, NT, 98, 95, UNIX, X-Windows, DOS.
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