Technology Management Resume

Desired Industry: Education/Teaching/Training	SpiderID: 2777
Desired Job Location: Irvine, California	Date Posted: 6/6/2005
Type of Position: Full-Time Permanent	Availability Date: 07/10/2005
Desired Wage: 90,000
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: Yes, More Than 75%
Highest Degree Attained: High School/Equivalent	Willing to Relocate: Yes

Objective:
Results-oriented manager skilled in creating vision, identifying
opportunities, building technology organizations, and delivering
strong revenues. Repeated success in guiding cross-functional teams
in the implementation and support of leading-edge technology
solutions to support business, market, and customer demands. Expert
presenter, negotiator, and businessperson able to forge solid
relationships with staff, peers, vendors, internal customers,
business partners, and management and build consensus across multiple
organizational levels. Energetic leader exhibiting high-level
business ethics and performance standards.

Experience:
UNIVERSITY OF CALIFORNIA, IRVINE - 1997 - Present
Built an impressive record of achievements and advancements through
a series of increasingly responsible technical leadership positions
for higher education institution.

IT DIRECTOR AND MANAGER - PARKING AND TRANSPORTATION DEPARTMENT
(2001 TO PRESENT)
Selected and given full accountability for overseeing the
appropriate design, implementation and support of systems,
applications, databases and infrastructure to appropriately automate
previous manual permit sales and citation management functions.
Research, recommend and facilitate the deployment of new
technologies, processes and standards into the Department to increase
revenue and efficiency.

Functional area of accountability span team building and leadership,
project management, processes and procedures redesign, application /
system development and rollout, IT strategy and solutions, quality
improvement, and customer service / relationship management.

Provide leadership and framework to appropriately identify needs and
respond to critical issues. Direct simultaneous projects and develop
new processes to position Department for growth. Recruit, train and
manage team of 15. Establish and enhance relationships with vendors,
customers and staff.

KEY ACHIEVEMENTS AND PROJECTS:
* Facilitated the growth of the Department from $5M to more than
$10M in revenue within 4 years.
* Spearheaded the design and implementation of Division's' 1st Point
of Sales System to manage permits sales and citation management
operations, utilizing MS Access and VBA.
* Led the redesign of the Point of Sales system, utilizing MS SQL
technology, improving user interface and minimizing processing time
from 2 minutes to 30 seconds.
* Conceptualized and facilitated the introduction of Mobile License
Plate Recognition Program, utilizing emerging print-on-demand and
license recognition technology, to eliminate permit inventory and
enhance ability to identify habitual violators. Program is on target
for increasing revenue by 400%.
* Championed all efforts to bring in-house previously outsourced
Citation processing functions, achieving monthly savings of $10K.
* Directed the design and implementation of Carpool and Vanpool
Matching and Tracking Systems, reducing alternative transportation
costs by 75%, and increasing service and customer satisfaction.
* Managed the deployment and administration of Department's 1st
network, consisting of Novell NetWare. Planned and oversaw several
migration and upgrade efforts, to current network consisting of MS
Windows NT servers, MS SQL Server, and MS Windows XP Professional.
* Effectively implemented Kiosks throughout the campus to enhance
permit sales and improve traffic.

IT DIRECTOR / MANAGER - UNDERGRADUATE EDUCATION DIVISION (1987 TO
2001)
Recruited to direct team in designing, implementing and supporting
LAN/WAN infrastructure to appropriately connect 10 Departments,
namely Center for International Education, Tutorial Assistance
Program, The Dean's Office, General Program, The Honors Program,
Learning Skills Center, The Testing Office, The Student Academic
Advancement Services, and The Research Department.

Recruited and managed team of 5 in researching, recommending and
facilitating the deployment of all core technologies to appropriately
deliver core business services to more than 150 users. Planned,
tracked and monitored all aspects of projects, ensuring adherence to
project scope and timelines. Managed risk assessment, issue
resolution and change management initiatives. Trained and mentored
team.

KEY ACHIEVEMENTS AND PROJECTS:
* Recognized for successfully establishing Division's 1st IT
Department, including processes, procedures and standards.
* Credited with designing and implementing Division's 1st Novell
NetWare infrastructure to deliver messaging, file/print and sharing
services to users.
* Planned and led the migration of network infrastructure from
Novell NetWare to MS Windows NT.
* Directed the full project life cycle design, development,
implementation and on-going enhancements of more than 25 applications
to replace manual processes.

PRAXIS - 1985 - 1998
FOUNDER / SENIOR CONSULTANT
Established and managed a company whose primary focus was to design,
implement and administer technology solutions at client sites
throughout California. Consulted with clients and technical teams in
defining business needs and designing appropriate solutions to
facilitate growth. Led flexible and dynamic project teams capable of
responding quickly to changing business requirements and customer
needs.

Planned and implemented a broad range of technology and business
solutions, including network infrastructures, remote connectivity,
Email & Internet, security, back-up/recovery, and customized
applications. Managed and coordinated all development,
implementation, upgrade and support projects.

KEY ACHIEVEMENTS AND PROJECTS:
* Recognized for deploying, optimizing and managing IT operations
for clients.
* Directed the design and delivery of a Tutorial Assistant Program
to track student and tutors schedules and payments.

YOKOHAMA TIRE - 1986 - 1987
MANAGER / PROJECT LEADER / SOFTWARE DEVELOPER
Selected to spearhead all efforts to oversee the conversion of
company's legacy financial and inventory systems to Pick/Basic
technology. Directed team of 10 through full project life cycle
redesign of systems. Accountable for overall success of projects,
from initial needs assessments through testing and support.
Introduced PC's technology to allow users access to business data.

ROCKWELL - 1981 - 1986
PROGRAMMER / ANALYST
Member of team accountable for designing and implementing
enhancements to company's financial systems, utilizing Pick/Basic
technology. Recognized for installing company's 1st PC into the
environment.

ROBERTSHAW CONTROLS - 1980 - 1981
APPLICATIONS SERVICES MANAGER
Directed team of 2 in appropriately enhancing and supporting
company's Pick/Basic systems.

Education:
High School

Skills:
CORE COMPETENCIES:
* Strategic Business Planning
* Project Planning & Design
* Business Process Analysis & Redesign
* Processes & Procedures Development
* Cross-functional Team Leadership
* Service Delivery & Support
* Problem Resolution / Troubleshooting
* Customer Relationship Management

Additional Information:
ERIC MANLONGAT
Irvine, CA 92530
(949) 254-9001 * emla@comcast.net

Date

Hiring Agent Name
Title
Company Name
Address
City, State Zip

Dear Mr./Ms.-----------:

Technological excellence and success. It lies in one's ability to
merge the strategic with the tactical, to understand the needs and
expectations of each organization, and to deliver and support the
technologies appropriate to each functional organization.

As a Technology Manager for several organizations, I have provided
the technological and organizational leadership that has delivered
such success. I bring to your organization excellent qualifications
in:

* Strategic planning and leadership of innovative technology
strategies, ensuring critical growth and expansion.
* Leading the installation, configuration and administration of
network infrastructure to optimally support users.
* Directing the full project life cycle design, development and
enhancement of mission-critical systems, applications and databases.
* Planning and implementing processes and procedures for technology
design, implementations, integrations and support.
* Fostering relationships with customers, vendors, management and
team members to ensure successful integration of solutions.
* Building, training and mentoring customer-driven IT teams.

Currently, I am seeking an association with an organization who can
benefit from my expertise as a highly motivated professional
experienced in planning and implementing technologies to support
growth. I am confident in my ability to make an immediate and long-
term contribution to (Company Name). I would welcome an opportunity
to meet with you to discuss my qualifications and candidacy in
further detail.
Thank you.

Sincerely,

Eric Manlongat

Candidate Contact Information:

Name: Eric Manlongat
Street: -	Phone: 949-254-9001
City: Irvine	Fax: -
State: California
Zip: 92530
Web Site: