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Manager/HR Specialist Resume
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| Desired Industry: Business/Management |
SpiderID: 27672 |
| Desired Job Location: baltimore, Maryland |
Date Posted: 7/8/2009 |
| Type of Position: Full-Time Permanent |
Availability Date: 08/15/2009 |
| Desired Wage: 70000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 50-75% |
| Highest Degree Attained: MBA |
Willing to Relocate: Yes |
Objective:
Seeking to Transfer Broad-Based Skill Set, 5+ Years of Experience in Management, Human Resources, Training, Customer Service, Team Building, Call Center Operations, and Development Success into Human Resource/Management Position
Experience:
Results-focused, quality-driven professional with extensive experience in business and operational development positions, demonstrating consistent achievement of objectives, strong sales and service skills, and dedication to organizational goals; Advanced presentation and relationship development abilities, with track record of generating multimillion-dollar business growth and engineering red-to-black profit turnarounds.
Core Knowledge & Skill Areas:
• Customer Relationships • Solutions Selling Strategies • Call Center Operations
• Contract Negotiations • Domestic Sales Growth • Service Strategies/Solutions
• Global Business Practices • Niche Market Development • Process Redesign/Streamlining
• Sales Pipeline Expansion • Team Training & Mentoring • Regulatory Compliance Issues
Education:
JOHNS HOPKINS UNIVERSITY CAREY BUSINESS SCHOOL
BUSINESS ADMINISTRATION, M.B.A. ¡V MAY 2009
SOJOURNER DOUGLASS COLLEGE
ADMINISTRATION AND MANAGEMENT, B.A.- JUNE 2006
Affiliations:
Member, National Black MBA Association „R Member, National Association of Women¡¦s MBAs „R National Association of Sales Professionals
Skills:
Core Knowledge & Skill Areas:
• Customer Relationships • Employee Relations • Call Center Operations
• Implementing Training • Unemployment Representation • Oral/Written Communication Skills
• Operations Management • Recruiting • Coaching
• Benefits administration • Interviewing • Regulatory Compliance Issues
Candidate Contact Information:
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