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Corporate Training / Project Management / Sales Resume
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| Desired Industry: Management |
SpiderID: 2764 |
| Desired Job Location: Trenton, New Jersey |
Date Posted: 6/4/2005 |
| Type of Position: Full-Time Permanent |
Availability Date: 07/10/2005 |
| Desired Wage: 70,000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Objective: Driven, knowledgeable, and focused professional offering nearly 15 years of practical and progressive business expertise. Rich career history encompasses diversified proficiencies in corporate training, end user education, process improvement creation and implementation, project management, relationship building, new business and development. Dynamic leader consistently exceeding expectations.
Experience: Confidential Employment; Moorestown, New Jersey * since 2005 National real estate firm with franchised offices located throughout the country
Realtor Collaborate with residential purchasers as well as investors to locate and show properties of interest. Utilize negotiating skills, relationship building talents, customer service techniques, and real estate law knowledge to drive sales. * Secured 1 sale and 1 full commission listing within first month of employ.
CHEMCONNECT, INC; Houston, Texas / Exton, Pennsylvania; Delran, New Jersey * 2000 - 2005 (formerly CheMatch.com) Global auction and trading company employing up to 180 employees; annual sales of $10 million
Director of Client Services (2002 - 2005) Challenged with designing, launching, and monitoring chemicals and plastics auctions. Project managed auctions for key clients such as DuPont, Dow, and ExxonMobil, representing millions of product volume, and individual contracts of $38+ million per year, thus totaling billions of dollars annually. Additional tasks related to providing bidders with system, contract, and requirements training; conducting software technology testing; overseeing database administration efforts; and leading online training technology functions. Key activities focused on technology integration, customer service, and project management. * Promoted from Director of Client Training after one year. * Assembled quality-driven team by implementing standardized procedures promoting operational excellence.
Director of Operations (2001 - 2002) Tasked with monitoring technological efficiency, conducting auction hosting companies / bidder training, reporting financials, and serving as database administrator supporting 60,000+ users and 1,000+ companies. Selected by Vice President to spearhead auction operations. * Established and implemented operational processes for entire department including, standardized forms and procedures addressing technology needs, customer service issues, and follow-up protocol. * Led procedural and technological training to Customer Service Representatives and Managers located throughout the world.
Director of Client Training (2000 - 2001) Joined organization to facilitate employee and external user training, conducted needs analyses, assisted with developing IT's Help Desk infrastructure, participated in trade shows domestically as well as in Europe and Asia, and supervised 1 Technical Writer. * Developed and instituted new employee training program including technology product offerings. * Facilitated formalized product training and train-the-trainer education in Far East, Europe, and Latin America. Utilized integrated technology methodologies to conduct training via web classes and tele- classes as needed. * Served as Development Team member functioning as liaison between Commercial Department and IT to coordinate technological needs for proprietary system development.
FEDERAL DEPOSIT INSURANCE CORPORATION (FDIC); Houston, Texas * 1998 - 2000 Independent federal government agency insuring deposits in banks and thrift institutions for up to $100,000
Assistant Bank Examiner Analyzed financial and operational aspects of non-member banks. Reviewed banks assets, earnings, capital, liquidity, loan portfolio risk, and organizational operations. Assessed procedures to determine federal compliance, composed exam report documenting findings and recommendations, and presented findings to Examination Team's Operations Manager as well as bank's management and Board of Directors. Served as Operations Manager on exams directly responsible for planning workflow, reviewing findings, and submitting final report to Examiner-in-Charge for final editing and regional office submission. * Received faster than usual promotion to Operations Manager.
ICI Americas, Inc.; Houston, Texas * 1991 - 1997 $160 million petrochemical sales organization
Office Manager / Customer Service Representative * Authored Operations Manual and facilitated employee training. * Served as International Coordinator for the National Petroleum Refiners Association Convention and Event Coordinator for the Southwest Chemical Association. * Liaised with Corporate and IT during BPCS and ERP implementations. * Received BA in Business Administration while working full time and effectively managing office services.
Education: BA, Business Administration - Minor in Management UNIVERSITY OF HOUSTON; Houston, Texas * Cum Laude Graduate
New Jersey Real Estate Salesperson License
American Society for Training & Development (ASTD) Burlington/Camden County Association of Realtors
Affiliations: American Society for Training & Development (ASTD) Burlington/Camden County Association of Realtors
Skills: STRENGTHS AND ABILITIES
* Relationship Cultivation * New Business Development * Employee Training and Education * Information Technology Integration * Workflow Planning / Prioritization * Report Writing * Database Administration * Federal Regulations Reporting * Financial Analysis
COMPUTER SKILLS INVENTORY Microsoft Office (Word, Excel, PowerPoint, Access, Outlook); FrontPage; Lotus; Lotus Notes PhotoShop; Salesforce; Goldmine; Ariba Auction Technology; Trend MLS; Adobe Acrobat
Additional Information: C856vlp@hotmail.com Delran, New Jersey 08075
Dear Sir or Madam:
Solid employee education and training capabilities, outstanding workflow planning and prioritization proficiency, exceptional relationship building talents, and excellent project management abilities are the credentials I have that qualify me for the position you currently have available within your organization. If your organization is searching for a peak performer who will generate excellent results, I urge you to review my exemplary skills.
Having a diversified business background positions me for numerous opportunities. In the past few years, there have been many times that I have proactively contributed to my employers efficiency and/or bottom line profitability. Examples of my strengths and contributions include:
* Proven track record of success conceptualizing and facilitating detailed employee and end user training to participants located in Europe, Latin America, Asia, and the United States. * Solid project management capabilities as demonstrated through participation in BPCS and ERP implementation efforts while employed with ICI Americas. * Excellent talents encompassing requirements gathering, report writing, financial analysis, auditing, customer service, database administration, and more. * Strong communication, organization, and problem solving skills utilized to drive revenue growth and productivity. * Excellent experience managing multiple responsibilities simultaneously during high pressure situations.
My salary requirements are realistic and, given the strengths and attributes I possess, make me an excellent value for your company's compensation dollar. I also realize flexibility is essential, and am therefore open to discussing your company's salary range for a professional with my background and expertise.
If you are searching for a candidate with an exceptional track record of success, I would welcome an opportunity to meet with you to discuss how my experience will add value to your organization. I guarantee that I will deliver outstanding results. My enthusiasm, energy and commitment to success will enable me to exceed your goals on a regular basis.
Thank you for your time and consideration.
Respectfully submitted,
C856vlp@hotmail.com
Candidate Contact Information:
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