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Delivery/ Program Manager Resume
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| Desired Industry: Information Technology |
SpiderID: 27356 |
| Desired Job Location: Toronto, Ontario |
Date Posted: 6/20/2009 |
| Type of Position: Full-Time Permanent |
Availability Date: 06/22/2009 |
| Desired Wage: 160,000 |
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U.S. Work Authorization: No |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 50-75% |
| Highest Degree Attained: MBA |
Willing to Relocate: No |
Objective:
My objective is to obtain a senior leadership role with a responsibility for planning, staffing, financials, and risk mitigation. The project should be large and complex, ideally involving global aspects.
Experience:
• April 2005 to April 2009 – IBM Canada Project Executive
Managed numerous Global Resourcing projects through Transition and Steady State. Team sizes ranged from 100 to 200 AMS resources delivering the complete life cycle of services (design, development through to post production support of legacy applications).
• December 2002 to April 2005 – Capgemini Canada Business Development Executive
Business Development Executive at CGE&Y in the Industrial Sector. Secured new clients in the Automotive and Mining Sectors and maintained involvement throughout the projects as the Client Service Executive.
• May 2000 to December 2002 – EMC Canada Business Development Executive
Business Development Executive at EMC and was responsible for the Systems Integrator and Healthcare partners.
• August 1993 to May 2000 – PriceWaterhouseCoopers Director Management Consulting Services
Managed numerous large SAP implementations in various sectors, including the Telecommunications, Automotive and Energy sectors. Served as the Project Executive on a large Utility client and was responsible for the implementation of end to end Customer Care (Billing, Metering, Work Order Management, etc.) application environment. This $27million project was delivered on time and under budget.
• October 1985 to August 1993 – Digital Equipment of Canada Senior Project Manager
Managed numerous large ERP implementations in various sectors, including the Pulp and Paper, Automotive and Manufacturing sectors. During this period developed and managed a competency centre responsible for the development of customized real time manufacturing and data collection systems.
• June 1980 to October 1985 – Westinghouse Canada Negotiations Engineer
Project Engineer responsible for the installation of 3 power plants in Libya, with a combined value of $50million. Negotiations Engineer responsible for Marketing and proposal delivery for African, Middle East and Asian opportunities.
Education:
M.B.A.(Marketing); Bachelor of Engineering and Management (Mechanical); McMaster University, Hamilton, Ontario; Certified Project Management Professional; Certified SAP Consultant
Skills:
Project Executive who combines in-depth IT and Operational expertise, with a proven record of delivering successful on-time and on-budget engagements. Demonstrated skills in Business Development, Negotiation, Project Initiation, Staffing, Financial Planning and delivering Development and Support Services which meet or exceed Best in Class Service Levels.
Planned, Initiated, and successfully Transitioned the Technical Support Services of a global high-tech manufacturer to a fully outsourced Application Management Services organization while realizing an overall cost saving of 30%.
Delivered upon Service Revenue commitments of $15million annually while transforming the Development and Support Processes to leverage Best in Class Methodologies.
Change Agent who builds mission-critical technical services organizations delivering business solutions in dynamic, complex and challenging global environments.
Strong Leader adept at combining strategic vision with tactical execution to establish new corporate milestones.
Planned, Initiated and successfully Transitioned the Technical Support Services associated with 150 applications over a total elapsed period of 17 weeks.
Cut operations expense 25% and rework costs 50% through establishing a Global Resource delivery team and leveraging Best in Class Development and Support Methodologies.
Managed the recovery of a failed Application Management Services project, stabilizing the delivery over an elapsed period of 13 weeks then leading and successfully closing incremental services opportunities with a combined value of $10million.
Catalyst skilled at driving transformation. Thrives in fast-paced, high-pressure multicultural environments. Builds high-performance loyal teams focused on commitment to mission/excellence.
Candidate Contact Information:
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