|
|
|
|
| Desired Industry: Graphics Design/Commercial Art |
SpiderID: 27047 |
| Desired Job Location: San Diego, California |
Date Posted: 5/31/2009 |
| Type of Position: Full-Time Permanent |
Availability Date: Immediately |
| Desired Wage: Negotiable |
|
|
U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Other |
Willing to Relocate: Undecided |
Objective:
To pursue a career where I can apply my knowledge and education in the Graphic Design field.
Experience:
VPI Pet Insurance
February 08 – Present
Customer Care Representative
Daily tasks at VPI Pet Insurance consisted of providing outstanding customer service, and helping out policyholders with all aspects of a policy. Also, I was required to help policyholders make payment information changes and general information changes (i.e. Address), and when declined payment, make the payments. I also was required to up sell and up educate the plans and the other services offered. Furthermore, reviewing and explaining reimbursement, or denial, on medical claims for dogs, cats, and exotic pets. Answering medical questions and explaining benefit schedules is where I spent most of my time. I also helped policyholders with billing disputes and payment issues, as well as explaining coverage on their policies. Also, I would help the policyholder with any other problem or question that arises about the insurance or the services provided.
Bright Now! Dental, Inc.
February 07 - November 07
Patient Service Representative/Scheduler
Daily tasks at Bright Now! Dental, Inc consisted of scheduling patients for dental visits. Also, it consisted of rescheduling existing patients to new times and dates, and to answer any questions about the visits. Check insurance status, and verify insurance with the insurance company. Speak with dental offices about schedules, emergencies, specialists, and orthodontic treatment. Answer basic dental term questions, dental/medical conditions, and dental procedure processes.
DSG Associates, Inc
July 06 – February 07
Scheduler/Administrative Assistant/Independent Contractor Dispatch
Job consisted of scheduling mystery shops for independent contractors (Mystery Shoppers) to complete. Applied these shops to dead lines and made reports. Explained shops in great detail and taught the contractor how to do it. Faxed/mailed report papers and assignment sheets along with survey information by general office tools (Fax, computer, mail, etc). Once the contractor completed the assignment, I would take the results over the phone, and grade them on their reports. If incorrect, I would reschedule them and have them go out again. If survey completed, explained process of payment. Also, read over survey results as clerical/administrative assistance to owner of company to make sure that final product was up to par to the company’s standards.
Education:
Coleman University
Major: Computer Graphic Design
Anticipated Graduation: July 2010
Bachelor’s Degree/Certificate in Computer Graphic Design
Axia College
Major: General Studies
Minor: Business Management
Graduated November 2007
Associate’s Degree
Servite High School
C/o 2003 Graduate
High School Diploma
Affiliations:
KEYWORDS
Graphic Design, Customer Service, Associate’s Degree, Certificate, Bachelor’s Degree, Projects, Full-Time, Part-Time, Temporary Services, Contract, Temp-to-Hire, Adobe Illustrator, Photoshop, Indesign, Web Design, Graphic Artist.
Skills:
GRAPHIC DESIGN
Freelance Graphic Artist.
Graphic Design tools (Illustrator, Photoshop, Indesign, etc) on Mac and PC.
Web Design/Web Coding (HTML, CSS, etc).
Mac and PC environments.
Working for clients and completing projects on strict dead lines.
Working on multiple projects at one time.
CUSTOMER SERVICE
Extensive experience in customer service.
Call center and corporate office experience.
Clerical/Administrative Assistant/Receptionist Training.
Medical, Veterinary, Dental terminology/industry experience.
Claims and Insurance Processing.
Scheduling/Appointment Setting experience.
Quality Assurance (QA) Intern.
COMPUTER KNOWLEDGE
Mac and PC environments.
Word, Excel, Powerpoint, Pages, Keynote, & Numbers (PC & MAC).
Internet Explorer, Mozilla Firefox, Safari
Outlook, Mozilla Thunderbird, Eudora
Type up to 50+ W.P.M
10-Key
Additional Information:
ACTIVITIES/ACCOMPLISHMENTS
Employee of the month December 2006 at DSG Associates, Inc.
Received several awards from VPI Pet Insurance for outstanding customer service, job loyalty, and perfect attendance, during the year of 2008.
Completed various freelance Graphic Design projects in May 2009.
Reference:
Available upon request.
Candidate Contact Information:
TheJobSpider.com has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
|
|
|
|
|