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| Desired Industry: Information Technology |
SpiderID: 2662 |
| Desired Job Location: Miami, Florida |
Date Posted: 5/23/2005 |
| Type of Position: Full-Time Permanent |
Availability Date: 01/01/2006 |
| Desired Wage: $150,000+ |
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U.S. Work Authorization: Yes |
| Job Level: Executive (President, VP, CEO) |
Willing to Travel: Yes, More Than 75% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: Yes |
Objective:
To develop, mentor and direct a global IT department. Excited about start-up, turnaround and dynamic growth opportunities.
Experience:
Management Summary:
Operating Budget $68mm
Capital Budget $33mm
Contract Management $110mm
Complex Contract and Vendor Negotiations
IT Operations (design, deploy, staff, support)
Development of Customer Centric Data Tracking
Customer Relationship Management
Financial Performance
Enterprise Data Centers
Complex & Global Development Environments (GDS)
Application, Module & Custom Development
Business Resumption (Continuance)
Security (physical and technological)
Change Management - Global Distribution Systems
Global IT Operations (communications, IS)
Global IT Systems Integration
Multi-Terabyte Data Structures and Strategies
Managed 12 Direct Reports/275 Employees
Network Operations (NOC, WiFi, G3(144/400, etc.)
Performance Summary:
IT Operational Expense Reduction
IT Strategic Planning (ITIL) (equipment, staff, ops)
Global IT Optimization (performance, staffing)
Real-Time IT Support for 5 Operation Centers
Real-Time Data Availability for 23000 Users
GPS, Bi-Directional Real-Time Communication
Dynamic Data Distribution for MIS
Strategic Usage and Growth Plan Development
Global and Complex Development Environment
Multi-System, Platform & Application Support
Disaster Recovery Planning and Execution
Anti-Terrorism Data Management/Deployment
Electronic Magnetic Compatibility Architecture
Data Security & System Defense Architecture
Global Planning for Return on Investment (ROI)
Global Teambuilding, Management, Training
Organizational-Planning/Mentoring/Development
Relationship Management (cost reduction)
Real-Time Network Configuration Management
ADVANCED AUTOMATION TECHNOLOGIES (9 years)
June of 1989 marked the beginning of my entrepreneurial career in corporate enterprise and technological development. As a co-founder and the SVP, Global IT Operations & Development Management of A.A.T., a corporation dedicated to the development and marketing of artificial intelligence solutions, I had the awesome responsibility of providing massive real-time data to development centers around the world and delivering high quality call center service and desktop support to corporate offices and client services.
CONSOLIDATED FREIGHTWAYS (4 years)
Attributable to a stellar 8 year career with A.A.T., Consolidated Freightways approached me to direct their daunting Y2K remediation, enterprise system upgrades and a global technology rollout. Also in the remediation plan was a $28mm ERP development and implementation requirement and a $100mm global data center contract that fell completely within my area of responsibility. Call center, software development, change management and data distribution was designed and deployed to support a 23000 employee environment, 800 continuous user load and 135 member software and hardware development effort.
THE ORACLE CORPORATION (1 year)
Upon the highly successful and visible completion of the Consolidated Freightways effort, the Oracle Corporation employed me for a turnaround engagement of client satisfaction in the Western Region of Oracle Consulting Services. Focusing on Oracle’s global clients and providing leading-edge infrastructure architecture planning, software and hardware development with customer tracking strategies and global cost reduction methodologies customer satisfaction was restored. By assisting Oracle’s clients with call center best practices for global organizations and conducting security, efficiency and equipment refinement operations they were able to reduce IT operating expenses by millions of dollars per year.
CASCADE ROI (5 years)
The opportunity for me to develop a world class corporation at Cascade ROI was too good to pass up. After completing a stellar client recovery effort with the Oracle Corporation and a terrible Oracle work environment I shifted gears and began the development of a global software/hardware development resource, outsourcing and consulting organization. By deploying a global reaching, state-of-the-art, IT infrastructure our customers were able to achieve never before levels of data availability and real-time system reliability. Through our consulting expertise and infrastructure we were able to deploy global customer data tracking systems (CRM) and insure business continuance strategies for our Global 1000 clients. Being experts in CRM, massive data management and reliable real-time global systems deployment coupled with exemplary management skills contributed to the monumental success of Cascade ROI.
Education:
High Scool; Many professional and technical programs have made me the great resource that I am. In lue of formal education I served 6 years in the US Navy prior to forming my first start-up.
Affiliations:
Cisco Management Systems, IT Executive Management Board, Software Developers Consortium, SUN Micro-systems Architecture Advisory Panel, NCR Development, MS Developers Network, Software Developers Forum, Venture Capital Advisory Board
Skills:
Customer Centric Data Tracking Systems, Business Case Development, Cost Justification, Executive Presentations, Call Center Implementation (Multiple Site Support), Help Desk Implementation, Desktop Support, IT Strategy Planning and Implementation, Contact Negotiations, Contract Standards and Complience Assesments, Design/Develop/Deploy IT Strategies (long and short term), Design and development of departmental requirements (staffing, hardware, software, etc.) guidelines and determining technologically efficient systems, Global Network Architectures (WAN, LAN, WLAN, WWAN), Growth and Capasity Planning, Development and Deployment of IT Strategies, Development and Deployment of Real-Time/Full-Time/All-Time Availability of Systems, Vendor Management (performance, quality, support) and Pricing Strategies, Statistical Systems and Data Analysis Methods and Practices
, more…
Additional Information:
Involvement:
AT&T (client usage systems); Singular (caller statistics and user preference management); WorldCom (GIS); Level 3 Communications (development); Starbucks (customer purchase cards); FredMeyer (customer purchase history); Kroger; Safeway (customer discount card/customer information tracking, checking account integration); Wal-Mart (inventory & shipping systems); Jacksonville Electric Authority (billing engine), Detroit Edison; Excite At Home; Comcast Entertainment (interactive customer service); Sony Entertainment (customer behavior systems); HealthNet (spending paterns); 3i (investor profiles)
Candidate Contact Information:
| Name: Rodney Ridl |
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| Street: |
Phone: 503-430-5663 |
| City: Beaverton |
Fax: - |
| State: Oregon |
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| Zip: 97006 |
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| Web Site: |
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