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PC Support Technician Resume
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| Desired Industry: Information Technology |
SpiderID: 2609 |
| Desired Job Location: Quincy, Massachusetts |
Date Posted: 5/18/2005 |
| Type of Position: Full-Time Permanent |
Availability Date: 05/01/2005 |
| Desired Wage: 35000 |
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U.S. Work Authorization: Yes |
| Job Level: New Grad/Entry Level |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: Undecided |
Objective:
Martin J. Hurson
34 Presidential Dr. #5
Quincy, MA 02169
1 (617) 472-2602
E-mail: m_hurson@yahoo.com
SUMMARY:
Motivated Information Technology student looking for career change into the computer field.
EDUCATION:
Millennium Training Institute, Woburn, MA August 2004 - January 2005
PC Network Support Engineer Course
Assembled, configured, and upgraded single and multi boot systems Windows 95/98/2000/XP
Performed hard drive replication using Norton Ghost
Designed and documented network topology maps using Whats Up Gold
Installed, configured and troubleshot peer-to-peer and workgroup networks
Performed remote desktop support/troubleshooting using Remote Assistance
Executed password recovery and restoration for Windows 95/98/XP and 2000 Professional
Implemented disk quotas for individual users in a workgroup based network
HARDWARE COMPONENTS:
Athlon/Intel CPUs RAM
Abit/Asus Motherboards Network adapters
Dialup Modems SCSI/IDE Hard Drives
System BIOS/CMOS RAID Arrays
Display Adapters Sound cards
Power Supplies Printers
Designed and assembled computer systems, factoring in scalability, system optimization and performance. Identified and resolved hardware and software conflicts/issues, such as fixing/repairing the master boot record, replacing CMOS battery, tweaking/editing the registry, modifying IRQs, repairing hard drive clusters/sectors via low-level formatting, adjusting hard drive jumper settings, addressing disk space issues, upgrading device drivers, TCP/IP stack corruption, Redundant Array of Inexpensive Disk (RAID 1) controller conflicts, replacing faulty power supplies, adjusting display settings, in addition to troubleshooting various other hardware/software related issues. Experienced in making and running RJ45 CAT5 cables in a local area network environment and installing and configuring a 802.11(a,b,g) Wireless Network using Wired Equivalent Privacy (WEP) 128-bit Encryption via a Wireless D-Link Router.
FΑS, Ennis County Clare, Ireland, October 2000 April 2001
Microsoft Word, Power Point
Excel, File Management
Access, Basic Concepts of I.T. and Internet
Christian Brothers School - Inter Cert
Norwood High School - High School Diploma
CERTIFICATIONS:
CompTIA A+
CompTIA Network+
European Computer Driving License
WORK EXPERIENCE:
Unisys
Burlington, MA
March 2005 Present
Field Technician
Responsible for picking up parts in different locations mapping out and coordinating best possible routes to different jobs so that they are done in a timely manner
Trusted to complete jobs without any supervision
Mostly involved swapping out faulty hardware components for new ones example motherboards, hard drives, power supplies, central processing units, heat sinks, lcds & plastics on laptops, video cards for laptops. Anything within a laptop or desktop chassis!
Also involved calling customers before arrival, calling computer manufacturer for onsite help or reorder of parts, and calling in my time of arrival and time to complete job for employer.
INTERNSHIP:
Ennis General Hospital, Ireland
Performed administrative duties including reception, filing, correspondence
Created a database for both the Hospital Library and Supplies Store
Young Ideas Painting
. Concord, MA
August 2001 June 2004
Painter
Residential Painting
Interior and Exterior
Trusted to complete jobs on my own without supervision
Assessed materials that was needed for job and got supplies to complete the job
Prepared the surfaces for the jobs for first and final coat, (meaning filling any imperfections, sanding between coats,
keeping surface dust free before priming and finish coats)
Primed and finished-coated surfaces, after each preparation stage
Responsible for end result
Paul Canova Painting
..Saugus, MA
June 1997 August 2001
Painter
Residential Painting
Interior and Exterior
Prepared the surfaces for the jobs for first and final coat, (meaning filling any imperfections, sanding between
coats, keeping surface dust free before priming and finish coats)
Primed and finished-coated surfaces, after each preparation stage
Stephen Canova Painting
.......Stoneham, MA
August 1994 June 1997
Painter
Residential and Commercial Painting
Prepared the surfaces for the jobs for first and final coat, (meaning filling any imperfections, sanding between coats,
keeping surface dust free before priming and finish coats)
Primed and finish coated surfaces after each preparation stage
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
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