Biller/Collections/Payroll Resume

Desired Industry: Collections	SpiderID: 26074
Desired Job Location: Naperville, Illinois	Date Posted: 4/14/2009
Type of Position: Full-Time Permanent	Availability Date: ASAP
Desired Wage: $40,000
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Other	Willing to Relocate: Undecided

Objective:
Key Accomplishments
• Dependable and detail oriented payroll and collections professional.
• Successful in meeting deadlines and working under pressure.
• Able to multi-task; organized and focused.
• A successful record of contract management with extensive experience in payroll.
• Excellent organizational and communication skills; committed and focused with high energy level and integrity.

Experience:
08/08 – Present Adecco, Bolingbrook, IL
Temporary Agency Recruiter, Maggie Navarez @ 630-378-0200
• Seasonal position providing excellent secretarial services to MetLife and performed timely client billings to major customers for Hussmann Corporation.

05/04 – 05/08 OST International, Naperville, IL
Contract Manager President, Sandy Melgosa @630-983-7774, ext. 22
• Negotiate contracts for consultants and manage renewals, review contracts as required to enable effective client relations.
• Prepare and process payroll for approximately 100 employees (using ADP) and a few days later enter data into quick books.
• Review collection reports to ascertain status of collection (report to President on collection performance).
• Timely client collection communications.
• Timely and accurate processing of checks received.
• If necessary, communicate company accounts receivables/collection policies to other personnel in office.
• Identify and resolve discrepancies and reconciliation issues related to AR process (client invoicing, cash receipts, journal entries and reconciliations).
• Identify and resolve all slow paying clients.
• Maintain Director of Marketing consultant sheets. Twice a year print up consultant time sheet records.
• Provide updated information on all consultants. Maintain all timesheets for consultants.

10/04 – 01/05 Club Demonstration Services inside Costco, Naperville, IL
Sales Advisor Manager, Betsy Schnable @ 630-328-2934
• Seasonal position providing excellent customer service to customers through demonstration of various food products. Do have certification in Sanitation.

08/04 – 11/04 The Avenue, Naperville, IL
Sales Associate Manager, Savannah Moore @ 630-585-7172
• Provide excellent sales and customer service.

8/03 – 8/04 Banner Personnel, Naperville, IL
Temporary Agency Recruiter, Juanita @ 630-505-8881
• Consumer/Business Specialist, provide excellent customer service support.
• Make major decisions on approving applications for service.
• Handled all credit verification, price plan changes, add new/additional lines of service, add/delete features, upgrades, activations, address changes, adjustments, take payments.
• Receptionist/Data Entry Clerk.

6/00 – 7/03 SBC, Ameritech, Oak Park, IL
Customer Service Specialist Manager, Denise Collins @708-524-3635
• Provide superior customer service to Southwestern Bell Telephone customers and handled all credit verifications.
• Make decisions on applications.
• Meet daily objectives and identifying customer needs and offering solutions.
• Member of MVP Committee.
Personal Assistant
• Provide excellent customer service to Americast cable customers.
• Discuss billing issues, help with service concerns resolve payment and non-payment issues, and provide cable services to existing and new customers with tact and courtesy.
• Help with troubleshooting issues on service complaints as well as place install orders disconnect and any changes to service.
Customer Service Representative
• Provide superior customer service to Ameritech customers.
• Meet sales objectives by identifying customer needs and offering products/services that met their needs.

Affiliations:
Organizations (Past and Present)
Member at Large, Illinois Administrative Assistant Professionals (IAAP)
2nd Vice President, Illinois Women’s Association for Northern Baptist Churches
Volunteer Business Manager, Marhar Productions, Inc. and JoAnne Wiggins Ministry
Adult Trainer and Leader, Girls Scouts of America
Associate, World Marketing Alliance
First Responder, CPR/First Aide

Skills:
Personal Skills
Have strong oral, verbal and communication skills with ability to listen and maintain high support levels. Highly organized, detailed oriented and self directed. Possess supervisory, decision-making, problem solving and excellent customer service skills. Have strong system skills – Microsoft Office with NT and XP hardware experience, Word Perfect, ABC Flowchart, Ami-Pro, Harvard Graphics, Print Shop, and Power Point.

Candidate Contact Information:

TheJobSpider.com has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response.