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Account Resolution Assistant/ Collections Resume
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| Desired Industry: Collections |
SpiderID: 2592 |
| Desired Job Location: San Antonio, Texas |
Date Posted: 5/16/2005 |
| Type of Position: Part-Time Permanent |
Availability Date: 06/01/05 |
| Desired Wage: 21,000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: No |
Objective:
To obtain a position where my collection experience and skills can be utilized to minimize loss.
Experience:
Citifinancial, San Antonio, TX (08/04-present)
Citifinancial, San Marcos, TX (07/02-07/04)
Duties:Senior Customer Service Representative with primary responsibilities to include gaining new business to generate new loans and placing follow up calls with customers with delinquent payments. Additional duties include organization of daily business reports and general clerical work.
Citi Commerce solutions, San Marcos, TX (05-01-07/02)
Duties: Account Resolution Assistant with primary duties responsibilities to include correspondence with customers to resolve delinquent accounts. Mentored new Account Resolution Assistants in proper call procedures and company policites regarding active calls to customers.
Best Buy Co. Inc., Killeen, TX (06/00-05/01)
Duties: Customer Service Representative with primary duties to include responsibilities for customer returns and exchanges and prompt customers to acquire product service and replacement plans during purchase.
Education:
Central Texas college Killeen, TX
(Spring 2000-Spring 2001)
Northwest Vista College San Antonio, TX
(Fall 2004-Spring 2005 Continuing)
Affiliations:
Junior Achievements
Skills:
Management Skills
Mentoring other Customer Service Representatives
Type 60 WPM
Proficient knowledge of MS Office suite applications
Additional Information:
I am interested in a position where my collection experience and skills can be helpful in reducing loss. I currently have four years of experience in the collection and customer service field.
Reference:
Available upon request.
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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