Administrative Resume

Desired Industry: Miscellaneous	SpiderID: 25330
Desired Job Location: Flemington, New Jersey	Date Posted: 3/2/2009
Type of Position: Full-Time Permanent	Availability Date:
Desired Wage: $55,000-$65,000
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: No
Highest Degree Attained: High School/Equivalent	Willing to Relocate: No

Objective:
My objective is to obtain a position where my diversified managerial, administrative and customer service skills will have valuable application and provide me with opportunities for growth. I approach my work with a high-level of integrity and proudly consider myself to be a strong team player.

Experience:
2004 – Present Senior Administrative Assistant
• Support managers with phone coverage, meetings, expenses, calendar, and travel.
• Support staff in the setup of new users, departures, software/hardware requests, real estate, system access, remote access, travel, and electronic devices.
• Validate departmental charge-backs.
• Assist in the preparation of staff expense documents.
• Maintain responsibility, track the usage, prepare, and submit documentation for the corporate credit card.
• Participate in the on going training of new software and equipment updates.
• Assist and participate in fund raising events.
• Organize group meetings, presentation material, food, room reservation, and preparation.
• Maintain and distribute organizational documents.
• Track and maintain office supply inventory.
• Maintain staffing information spreadsheet, track staff transitions, real estate, and organizational charts.

2001 – 2004 Administrative Assistant
• Support director with phone coverage, meetings, expenses, calendar, travel
• Support staff in the setup of new users, departures, software/hardware requests, real estate, system access, remote access, travel, electronic devices
• Validate departmental charge-backs.
• Assist in the preparation of staff expense documents
• Maintain responsibility, track the usage, prepare and submit documentation for the corporate credit card.
• Participate in the on going training of new software and equipment updates.
• Provide backup coverage for Project Management Office(PMO) and Business Continuity Plan coordinator
• Assist and participate in fund raising events
• Organize group meetings, presentation material, food, room reservation and preparation.
• Maintain and distribute organizational documents.
• Track the updating of departmental reviews, and time entry.
• Track and maintain office supply inventory.
• Maintain staffing information spreadsheet and track staff transitions
• Submit, track, and distribute requests for HOD Ids for all of GT/M&PMT
• Maintain surplus SecurIds and re-distribute within GT/M&PMT
• Received a team player recognition award.

LabVantage Solutions
Bridgewater, NJ

1999 – 2001 Call Center Manager
• Coordinated creation of new department.
• Hired, managed, and trained all employees for department team.
• Created and documented all procedures, policies and workflow for department.
• Instrumental in selection process of new tracking software for company database.
• Conducted weekly staff meetings, mentoring sessions, and bi-annual performance reviews.
• Conducted yearly salary reviews.
• Tracked raw leads and their source, from department entry through closure.
• Assisted in all Technical Marketing campaigns.
• Organized the structure of departmental campaigns.
• Partnered with senior management to define departmental objectives.
• Presented department’s accomplishments to senior management on a monthly basis.
• Consistently met departmental goals.

1998 – 1999 Software Testing Engineer
• Tested functionality of and pinpointed flaws in product.
• Developed test plans used for testing criteria and presentations to potential clients.
• Maintained Excel spreadsheet of product issues in progress.
• Posted product issues on company website.
• Received 3 Team Player awards.
• Tested Sapphire, Keystone & LabVantage LIMS (all Oracle based products).

1992 – 1998 Administrative Assistant
• Entered new sales leads into ACT for Marketing Department.
• Processed accounts payable and receivable including invoicing, time sheets and expense reports for Accounting Department.
• Performed clerical duties for Sales Department.
• Acted as Gatekeeper on support system for Systems Department.
• Directed all incoming calls.
• Coordinated inventory of office supplies, ensuring competitive pricing.
• Provided backup coverage for Office Manager/Assistant to CEO.
• Assisted Marketing Department in organizing trade shows.

Education:
High School diploma-business
Vocational School-cosmetology license
Some college-Psychology

Skills:
Word, Outlook, Excel, PowerPoint, Internet , Visio, Quicken, Salesforce.com

Additional Information:
Areas of Expertise:
Customer Support, Sales Support, Software Testing,
Basic Accounting, Management, Training,

Reference:
Available upon request.

Candidate Contact Information:

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