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| Desired Industry: Human Resources |
SpiderID: 25005 |
| Desired Job Location: Houston, Texas |
Date Posted: 2/14/2009 |
| Type of Position: Other |
Availability Date: six weeks |
| Desired Wage: 120,000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective:
Training leadership position where I can apply my diverse background and skills in training, program design, internal communications, process improvement, and applying programs and services to strengthen and build company culture.
Experience:
Christine Donovan is an award-winning writer, speaker and training executive with over 20 years management experience with some of the world’s most prestigious organizations.
During two decades with the Walt Disney Company, she held leadership positions in operations, marketing, and human resources, culminating with her appointment to manager of the Disney University, the company’s staff development center. As part of the initial team which founded the Disney Institute, she helped design and deliver management, interpersonal skills, and customer service training programs now sought by professionals all over the world.
After Disney she went on to hold such prestigious titles as manager of the “Look of the Games” for the Atlanta Olympics; manager of professional development for the UT-Houston Health Science Center; facilitator of executive development for M.D. Anderson Cancer Center; and director of training and process improvement at the Barona Resort and Casino in San Diego.
Today, as an independent training provider and consultant, she assists individuals and organizations in perfecting customer service practices; maximizing leadership skills; strengthening interpersonal interactions; building team effectiveness; minimizing conflicts; and fostering exceptional organizational cultures.
Education:
She holds a Bachelors Degree in Fine Arts from California State University at Fullerton, is certified in the Myers-Briggs Type Indicator, Achieve Global, DDI and Covey programs, and is a qualified mediator in the state of Texas.
Affiliations:
She is an active member of several community and professional organizations including: the Greater Houston Partnership, Society for Human Resources Management, the American Society for Training and Development, Greater Houston YMCA Board Member; American College of Health Care Executives, and the American Business Women’s Association.
Skills:
CORE COMPETENCIES include:
• Establishing, expanding, and leading large corporate universities.
• Design and implementation of leadership and employee training curricula to build and support the company culture as well as provide practical skills.
• Strategic fusion of training operations, assessments, internal communications, and employee recognition with corporate core values and long-term goals.
• Development, nurturing and maintenance of solid corporate cultures.
• Marketing and communicating company vision, mission, core values and operating philosophy through every level of the organization.
• Expertise in all areas of management – planning, goal setting, budgeting, delegating, hiring, staff issues (i.e. performance coaching, conflict management, change management, disciplinary procedures, etc).
• Employee and customer satisfaction surveys: design, implementation, results interpretation.
• Customer service techniques; creating a customer excellence culture.
• Facilitation expertise –especially working with departments in conflict; leading department retreats.
• Data analysis of training and OD outcomes.
• Development of training measurement systems and processes.
• Special events management – organizing large staff events up to 12,000 attendees.
• Accomplished and award-winning speech writer, copy writer, video producer, trainer and speaker. Produced of hundreds of training materials, policies, handbooks, videos, slide shows and other media.
Additional Information:
I've enjoyed running my own business the past few years, but have missed leading a team and contributing to a larger company. So I am exploring training-leadership possibilities; this is the world I know best, and where I can make the most valuable contribution. Fortunately, I’m able to take my time in order to find the right fit with the “perfect” organization. For me, that perfect organization is one where I can make a valuable contribution to the company while at the same time meeting my own career and personal goals.
I am open to relocation, depending upon the compensation package and opportunities for advancement.
Thanks for your consideration!
Reference:
Available upon request.
Candidate Contact Information:
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