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| Desired Industry: Miscellaneous |
SpiderID: 24337 |
| Desired Job Location: Springfield, Missouri |
Date Posted: 1/21/2009 |
| Type of Position: Full-Time Permanent |
Availability Date: 01/21/09 |
| Desired Wage: 33,000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Other |
Willing to Relocate: Undecided |
Objective:
As an extremely motivated individual with a high degree of initiative, I possess a strong desire to work for a company that will offer growth and advancement opportunities as well as utilize my excellent customer service and decision making skills. My years of experience as a business owner dealing with people in both sales and service have proven successful in the developing and maintaining of long lasting customer relationships. In addition, I take pride in establishing and maintaining an excellent rapport with co-workers on a day-to-day basis.
Experience:
Southtowne Grill, Marshfield, Missouri, 2008
Front of House Manager
• Train, develop and manage servers, hostess and bussers of start-up restaurant.
• Create and maintain schedules of thirteen to eighteen part-time and full-time employees.
• Responsible for hiring, training, disciplining and terminating employees.
• Utilize customer service skills to build new business and a maintain customer loyalty.
• Aided in reducing food and material costs by analyzing purveyor pricing.
• Responsible for payroll and maintaining scheduled hours.
UPSFreight, Springfield, Missouri, 2005-2008
Appointment Clerk
• Responsible for setting appointments for incoming freight shipments.
• Obtain rate quotes and track freight shipments for residential and commercial customers
• Utilize customer service skills to set up specific times for freight delivery in order to keep on time service deliveries at the highest possible level.
• Resolve customer conflict or issues with a high degree of professionalism
• Provide excellent customer service in a high traffic, fast paced environment
• Provide assistance in billing commercial and residential freight shipments.
STRAFFORD DRIVE IN, Strafford, Missouri, 1989-2004
Owner, 1996-2004
Assistant Night Manager, 1989-1996
• Successfully served as hands on owner of quick serve restaurant, increasing sales twelve percent annually.
• Developed and adhered to business plan, working within specified budget.
• Forecasted sales and profitability
• Responsible for hiring, training, disciplining and terminating employees.
• Developed detailed marketing plan and created logo design and all marketing materials.
• Performed all aspects of general accounting, including account analysis, journal entries, account reconciliation, accounts payable and receivable.
• Prepared and maintained payroll, including employee and sales tax records.
Education:
Missouri State University,
Springfield, Missouri, General Education Studies, 1992-1994
Lifetime Learning Real Estate School
Springfield, Missouri, Real Estate Sales, 1999
Skills:
• Customer Service
• Training &Development
• Management
• Public Relations
• Planning
• Sales
• Advertising
&Promotions
• Marketing
• Accounts Receivable
• Payroll
• Budgeting
• Analytical
Candidate Contact Information:
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