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| Desired Industry: Computer Hardware |
SpiderID: 24143 |
| Desired Job Location: Warner Robins, Georgia |
Date Posted: 1/10/2009 |
| Type of Position: Full-Time Permanent |
Availability Date: 1/13/09 |
| Desired Wage: 31000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, More Than 75% |
| Highest Degree Attained: Other |
Willing to Relocate: Yes |
Objective:
I lived in the Macon/Warner Robins GA area for 30 years before I moved to Nashville TN 2 years ago to work for Dell Nashville as a L-1 Gold Phone Tech. I am willing to relocate from Nashville, TN.
Experience:
I have 10 plus years in computer/IT support. This includes one on one support at customers locations going back to 1995 in installation of hardware and software as well as customer education in computer products and how to use them. I was also a L-1 Gold Tech. with Dell Nashville for the past year and a half. I have my Microsoft MCP certification as well as my Comptia A+. I am trained in all operating systems including Vista. I am familiar with Microsoft applications such as Office “etc”. I have been a tech. for 3 small businesses for all computer and network related issues. I have troubleshot desktops, laptops and printers. I have experience with small business networks and have dealt with many different types of connectivity issues. I have experience in adding clients to domains, password resets, global policy editing, etc. I have training and have worked with Active Directory and Server 2003. I have over 10 years in the IT field. I have my Comptia A+ and Microsoft MCP certiications also
Skills:
Dell Nashville: L-1 Gold Tech. Support 2/2007- 7/2008
Job Description: Phone support for desktops, workstations, laptops and printers. This ranged from hardware to software problems such as bad motherboards, soundcards, video cards, network cards, Bluetooth etc. to all Microsoft Office products Word, Excel etc. and operating systems "XP, Vista etc." and all programs that came on Dell computers from the factory. I have created backup images of data and been involved in data migration. I have fixed connectivity issues with routers, servers and TCP/IP protocols. Also remoting into computers using Dell Connect to correct all above mentioned issues.
Additional Information:
I have my Comptia A+ and Microsoft MCP certifications.
Candidate Contact Information:
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