Homebased customer service data entry processor - Data Entry Word Proc
Homebased customer service data entry processor - Data Entry Word Proc
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Homebased customer service/data entry processor Resume


Desired Industry: Data Entry/Word Processing SpiderID: 23595
Desired Job Location: Dallas, Texas Date Posted: 12/1/2008
Type of Position: Contractor Availability Date: 12/5/08
Desired Wage: 15-20 an hour
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, 25-50%
Highest Degree Attained: Other Willing to Relocate: No


Objective:
Objective: To utilize over 25years of customer service//data entry/audit experience to effectively help an employer minimize their work load by offering professional assistance with their off-site customer service/data entry needs


Experience:
Employment History
Fidelity Investments-12/98-present
Retirement Investment Services Representative
Audit customer service calls for compliance procedures
Provide sales material to participants
Audit mainframe and workstation systems for assets that are transferred between 401k accounts and retail accounts
Establish new sales leads for representatives from unfounded reports
Confers with managers on compliance procedures
Audit conversations between reps and customers
Today’s Temporary (Fidelity Investments) 7/98-11/98
Personnel Staffing Assistant
Examined resumes for customer service qualifications
Conferred with personnel management in making decisions to interview candidates for customer service positions
Administered background checks
Today’s Temporary (Fidelity Investments) 1/97-5/97
Inbound Customer Services Representative
Assisted customers with account features and balance information
Provided market news and quotes
Ordered sales material per customer’s request
Central Benefits-6/77-2/98
Claims Examiner
Examined and processed medical claims
Utilized HCFA 1500 forms/ICD-9 CPT codes
Viewed companies benefits to determine if claims could be paid
Desoto Vending Company-8/95-12/96
Administration/Customer Service Assistant
Monitored inventory control/setup new vending accounts
Handled bookkeeping for the business
Scheduled appointments for customer who had vending machine repairs
Fidelity Investments- 9/89-7/95
Cashier/Customer Service Representative
Opened brokerage and mutual fund accounts
Posted checks to customer accounts
Made daily deposits
Posted stocks and bonds to customer accounts
Handle payout request for customers
Resolved account problems according to policies and procedures
Trained staff on office audit compliance procedures


Education:
Mt View Jr College Dallas, Texas
Cedar Valley Jr College - Lancaster, Texas


Skills:
10key by touch, Word ,Excel, Windows 95,98,NT 4.0


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