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Help Desk Technician,Desktop Technician,Systems Administrator, MCP,MCSA,MCSE,A+ Resume
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| Desired Industry: Information Technology |
SpiderID: 22671 |
| Desired Job Location: Canoga Park, California |
Date Posted: 9/19/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: November, 2008 |
| Desired Wage: 40,000 |
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U.S. Work Authorization: Yes |
| Job Level: New Grad/Entry Level |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Other |
Willing to Relocate: No |
Experience:
02/1997 12/1999 Pane Di Rosa Lebanon
Salesman/Cashier
Promoting company products in Mount Lebanon and Beirut Districts.
Cashier at local store.
01/2000 Current Private (Freelancer) Lebanon/California
Computer Skills & IT
Computer maintenance including software troubleshooting and hardware malfunctions with networking issues.
Strong knowledge in Microsoft Windows operating systems such Windows 98, Windows Me, Windows 2000 Professional / Server / Advanced Server, Windows XP, Windows 2003 Server, and Windows Vista. Ability to automate installation process, creating OS Images, OS and data Backups, as well as repairing failure for windows platforms. Familiar with LAN / WAN networking solutions including working with wireless networking products (D-Link AP 1000, D-Link AP 2000, D-Link AP 2100). Highly flexible with on the internet world wide web.
Microsoft Office (Word, Excel, PowerPoint, FrontPage (Intermediate).
Adobe PhotoShop (Beginner).
Macromedia Flash, Macromedia Dream Weaver (Beginner).
Basic Network configuration and setup.
Typing skills of 35 - 45 WPM (Words per Minute).
In home computer technician for friends and family, where I assisted in upgrading and optimizing computers for speed, reliability, security, and stability. Installing windows operating system, and different software. Assisted in choosing the right computer for the customer based on the requirements.
03/2001 11/2002 Internet Cafι Lebanon
Computer Technician (Maintenance & Repair)
Installing Operating system, as well as required software.
Assigning IP addresses to computers on the network placing them under the same gateway.
Troubleshooting windows and network functions.
Assisting customers with research projects on the internet world wide web.
Assisting users with the use of the internet and capabilities.
Upgrading computer Hardware by installing faster memory, upgrading the Mother Board and the CPU.
Computer maintenance including hardware malfunctions, network issues, internet, and software enhancements.
Mounting operating system and required software to images and deploying them on other computers.
12/2002 08/2003 Millennium Computers Syria
Computer Assembly
Assembled various types of computers.
Built computers from the case and up based on the customers needs.
Installed custom built computers for various internet cafιs.
Setting up a computer network with the right RJ45 cable connection weather its straight-through or crossover depending on the connected devices.
09/2003 04/2004 Designers Outlet Canoga Park/California
Supervisor
Monitored between 10 and 15 employees at a time.
Assisted in computerized machine malfunctions.
Monitored machine use and implemented safety procedures.
06/2004 11/2006 McDonalds Corporation Chatsworth, California
Assistant Manager/ Area Manager
Trained staff on restaurant operations and procedures.
Assisted in customer related comments and complains.
Attended various management classes for McDonalds and achieved higher managerial skills.
Inventory.
Gained excellent experience in restaurant operations and management.
11/2006 12/2007 Vision Associates Inc. Van Nuys, California
Computer Technician
Maintained network stability and access.
Upgraded user computer systems.
Web design using Macromedia Flash, and Macromedia Dream weaver.
Promoted business by advertising and creating flyers using Adobe Photoshop.
Windows Server 2000 Backup and recovery for system information and company documents using Travan tape drives and VERITAS software.
Education:
09/2000 06/2003 Byblos Technical Institute Beirut, Lebanon
General Electronics Levels 1, 2, and 3.
Computer Maintenance and Repair (A+ Equivalent)
08/2007 Global Knowledge Los Angeles, California
CCNA (Cisco Certified Network Associate) completed on 10/26/2007.
Courses Acquired:
INTRO:
Introduction to Cisco Networking Technologies.
ICND:
Interconnecting Cisco Networking Devices.
Exam Acquired:
640-801.
04/2008 Current New Horizons
MCSE (Microsoft Certified System Engineer) currently attending classes at New Horizons. (Estimated completion date : November 2008)
MCP (Microsoft Certified Professional) Obtained on June 18, 2008
Courses Acquired so far:
2274:
Managing a Microsoft Windows Server 2003 Environment.
2276:
Implementing and Maintaining a Microsoft Windows Server 2003 Network Infrastructure.
2277:
Implementing and Maintaining a Microsoft Windows Server 2003 Network Infrastructure.
2275:
Managing a Microsoft Windows Server 2003 Environment.
2279:
Planning, Implementing, and Maintaining a Windows Server 2003 Active Directory Infrastructure.
2285:
Installing, Configuring and Administering Windows XP Professional.
2278:
Planning and Maintaining Windows server 2003 Network Infrastructure.
2830:
Designing Security for Microsoft Networks.
Currently Attending:
2824:
Implementing Microsoft Internet Security and Acceleration Server 2004.
Exams Acquired so far:
70291:
Implementing and Maintaining a Microsoft Windows Server 2003 Network Infrastructure.
70290:
Managing a Microsoft Windows Server 2003 Environment.
70294:
Planning, Implementing, and Maintaining a Windows Server 2003 Active Directory Infrastructure.
70-270:
Installing, Configuring and Administering Windows XP Professional.
70-293:
Planning and Maintaining Windows server 2003 Network Infrastructure.
70-298:
Designing Security for Microsoft Networks.
Candidate Contact Information:
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