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Home Based Employment Resume
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| Desired Industry: Data Entry/Word Processing |
SpiderID: 22616 |
| Desired Job Location: Orange Park, Florida |
Date Posted: 9/17/2008 |
| Type of Position: Contractor |
Availability Date: |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: New Grad/Entry Level |
Willing to Travel: No |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: No |
Objective:
Due to disabilities, seeking projects that will allow me to continue to use my computer and internet skills from home.
Experience:
Kelly Services at BlueCross BlueShield of Florida – Various Departments
Administrative Assistant February 2005 – May 2006
•Provided general administrative support to directors, managers and staff
•Coordinated conferences and meetings, maintained calendars and prepared materials such as presentations, spreadsheets and agendas; managed email accounts
•Created, maintained and retrieved database and file information
•Worked with Corporate Compliance and Ethics in insuring training requirements were met (FEP and Conflict of Interest)
•Responsible for all office supplies and equipment (fax machines, copiers)
•Responsible for input of monthly reports for Risk Profile
•Single Point of Contact for the Service Organization Diversity Awareness and Managing Diversity Training
•Interpretation of Hospital Based Physician (HBP) contracts for entry of payment arrangement into the HBP Contract Status access database.
•Scan and upload provider contracts into the Provider Contract Management system (PCM) using XEROX Documate 252 Scanner
•Conduct random audits of the provider contracts against access database.
•Research Provider Information Platform (PIP), Provider File Enhancement (PFE) and Diamond to support audit process.
•Support HBP Network Management team and regional staff with contract and providers issues.
•Developed an Ancillary Surgical Center payment arrangement database.
•Tracked all multi-year payment arrangement and new HBP contracts on excel spreadsheet.
•Contact Ambulatory Surgery Centers to identify/verify anesthesia providers
•Organized/prepared boxes for records retention
•Date entry – keying FEP credit write-offs
•Sorting/preparing FEP reports and keying them into designated Excel worksheet
•Reconciliation of bank statements
•Made travel arrangements such as rental car and hotel for staff
•Interacted effectively with individuals at all levels of the company in a professional and confidential manner (both internal and external clients)
•Prepared expense reports for directors and manager
•Time and attendance
Prudential Healthcare/Aetna, Inc., Jacksonville, FL
Customer Service Professional 1998 - 2004
•Managed large volume of phone and mail correspondence from members and medical providers; knowledgeably answer questions regarding benefits, claims, provider contracts, federal and state regulations demonstrating outstanding verbal and written communication skills.
•Performed detailed research and analysis of submitted claims.
•Updated and maintain database files, exhibiting exceptional attention to detail.
•Proactively trained staffs in company protocols and procedures, updating information as policies were changed.
•Cross-trained in the overpayment department, generating and managing sensitive correspondence.
•Provided general administrative support to team
•Commended by management for exceptional work ethic.
Accustaff at AT&T American Transtech, Jacksonville, FL
Employee Service Representative 1996 - 1998
•Handled busy phone desk, providing job placement assistance to current and former employees of AT&T, Lucent Technologies and Network Systems.
•Entered all available internal jobs into appropriate databases and tracked changes in status of position openings.
•Scheduled employee testing sessions; input personal profiles into computer; matched applicant to jobs on the basis of relevant skills, background, and interests.
•Responsible to project manager for daily processing of project transactions and administrative duties
•Provided administrative support to project manager
AAFES Berlin, Germany
Cashier, Customer Service Rep, Customer Service Supervisor – 1992
•Managed staff of 12 employees to includes schedules, work assignments and training for department responsible for layaways, refunds, DPP, catalog/specials orders and repairs
•Was responsible for more than $1,000,000 in inventory
•Reduced inventory (layaway) loss by 60% by creating and implementing new inventory control methods
•Completed AAFES approved Supervisory Training Course
•Received commendation and bonus for outstanding service as Customer Service Supervisor
US Army
Preventive Medicine Specialist
•Conducted preventive medicine inspections, surveys, and control operations and assisted with preventive medicine laboratory procedures.
•Developed curriculum for and conducted training of Field Sanitation Teams at Ft. Polk
•Conducted troop training on such subjects as the prevention of heat and cold injuries, STDs, noise and other occupational hazards and prevention of communicable diseases
•Responsible for scheduling of inspections for Division Preventative Medicine
•Responsible for equipment inventory to include maintenance, ordering new supplies and equipment and ordering repairs
•Responsible for maintaining department’s library of military publications
•Developed and created reports to present to the Division Surgeon apprising of results of all surveys and inspections
Education:
Clay County Center for Community Education 1980
• Completed training and certification for Certified Nurse’s Aide
Florida College of Medical and Dental Careers, Jacksonville, FL 1984
• Completed training in both medical support and medical office management.
Academy of Health Sciences, Ft. Sam Houston, TX
• Completed training in Preventive Medicine Specialist/Environmental Health Specialist to include studies in Entomology, Herpetology, Industrial Hygiene, Community Health and Epidemiology
Skills:
•Proficient in MS Office (Word, Excel, PowerPoint, Access and Outlook) as well as Lotus Notes and Word Perfect. Experience with Harvard Graphics and PeopleSoft Systems
•Type 45-50 wpm or 7900+ kph
Additional Information:
Honorably Discharged Disabled Veteran of the US Army
Candidate Contact Information:
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