Director of Client Services Resume

Desired Industry: Marketing	SpiderID: 21878
Desired Job Location: Jacksonville, Florida	Date Posted: 7/28/2008
Type of Position: Full-Time Permanent	Availability Date: August 14, 2008
Desired Wage: $75,000
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors	Willing to Relocate: Undecided

Objective:
I am seeking a position in a fast-paced work environment to compliment my Client Services and supervisory experience.

Experience:
Present: Director of Client Services at Yovia
(Marketing and Advertising industry)
January 2008 – Present ( 7 months)

* Work with all departments in the development of strategically sound marketing communications plans
* Oversee all stages of project planning, executions and deployment to ensure the highest levels of quality is met
* Ensure accurate and profitable project estimates, followed by accurate and timely client billing and bill payments
* Oversee workflow and progress of assigned teams
* Lead in setting high standards in developing all communications and marketing activities
* Evaluate and optimize account-management performance
* Manage and oversee the Account Supervisor (AS) and Account Executive (AE) to ensure all marketing needs for the Client are met
* Take responsibility for the growth of the AS and AE, through mentoring and development of career growth plans
* Motivate and inspire others to generate imaginative, innovative work and solutions
* Delegate tasks and give direction and suggestions when necessary; serve as a sounding board for ideas

http://yovia.com/about-yovia

Past: Research Analyst at EgrowthLabs, LLC

(Marketing and Advertising industry)

September 2006 – December 2007 (1 year 4 months)

In charge of coordinating weekly reporting in advance of client meetings, analysis of data related to experimentation and the general coordination and project management related to testing and client relationships.

Education:

Jacksonville University

Bachelors Degree, Chemical Engineering, 2002 – 2006

Activities and Societies:
Cross Country Track and Field
Student Council
Students for Water Preservation

Affiliations:
Blue Thumb Association
Jacksonville Runners Assocaition
Social Media Marketing Meet-Up- Treasurer

Skills:
* BS in Chemical Engineering
* 2+ yrs. Experience in Client Services/Relations
* 1+ yrs. in Supervisory Position managing a team of 15+ People
* MS Office Proficient
* HTML, Java, CSS, capabilities
* 2+ yrs. in Project development for high profile clients from Inception to Creation
*Social Media Marketing Expert
* Analytical Background
* Market Research Experience

Reference:
Seth Langner-Executive Recruiter- 904.859.4807
Meagan Lambert- Insurance Specialist- 904.651.3943
Jeff Venn- CEO Create Studios- 904.705.7381
Craig Calder- EVP Bus. Dev.- 646.232.0180

Candidate Contact Information:

Name: Michelle Amos
Street: -	Phone: -
City: Jacksonville	Fax: -
State: Florida
Zip: -
Web Site: http://yovia.com