|
|
|
|
| Desired Industry: Customer Service/Technical Support |
SpiderID: 21564 |
| Desired Job Location: cincinnati, Ohio |
Date Posted: 7/8/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: 07/09/2008 |
| Desired Wage: 20,000 |
|
|
U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: No |
| Highest Degree Attained: Other |
Willing to Relocate: No |
Objective:
Seeking a position where I can utilize my substantial experience and outstanding skills in customer service and leadership. Accustomed to working in fast paced environments with ability to think quickly and successfully handled difficult clients. Excellent organizational skills, ability to work well with others in both supervisory or support staff roles.
Experience:
2/2008-4/2008 Associates in Ob-Gyn (Externship Site), Cincinnati, Ohio
Handled collections on overdue accounts.
Billed patients for any amounts not covered by the insurance company.
Checked claim and benefit status with insurance companies and patients.
Became familiar with Medicare and Medicaid regulations.
Used ICD-9 codes along with CPT codes as well as HCPCS codes.
10/2005 - 12/2007 Aba Health Care, Customer Service Rep, Cincinnati, Ohio
Exceeded departmental goals and standards for call handling.
Handled a substantial amount of incoming calls.
Resolved customer inquires and complaints
Acquired new contracts.
Utilized customer service and communication skills.
Accounts Payable/ Accounts receivable
6/2002 - 8/2005 Fairfield Center, RSI, Fairfield, Ohio
Provided direct patient care to individuals with MRDD, Including: feeding, bathing, and light physical therapy.
Exhibited excellent patient care skills.
Participated in rehabilitation of patients with physical disabilities.
6/2001 - 6/2002 Loving Touch, Home Health Aid, Cincinnati, Ohio
Help patient maintain proper hygiene
Assist patient with active daily living
Assisted patients with dietary needs
Assisted patients with keeping their homes clean
2/2000 - Current Hammacher Schlemmer, Customer Service Rep, Fairfield, Ohio
Order Entry
Data Entry
Handled customer inquires and complaints
Tracked customer orders and performed follow-up tasks
Education:
5/2007 4/2008 Bohecker College, Cincinnati, Ohio
Medical Billing and Coding Program
8/1999 - 5/2001 Diamond Oaks Career Development Campus, Cincinnati, Ohio
Certified Nurse Aid Certificate, May 2001
Have successfully completed a two-year program in Health Technology with experience in the following:
♦ Direct patient care ♦ Obtaining vital signs
♦ Pharmacology ♦ Wound Care
♦ Nutrition ♦ Medical Terminology
JCG-Jobs for Cincinnati Graduates, May 1999- April 2001
8/1998 - 6/2001 Winton Woods High School, Cincinnati, Ohio
Diploma, June 2001
Skills:
I have skills in Microsoft Word, and Excel. I possess excellent interpersonal skills along with exceptional verbal and written communiation skills.
Reference:
References available upon requests
Candidate Contact Information:
| Name: Ebony Talbert |
|
| Street: - |
Phone: 513-737-4961 |
| City: Fairfield |
Fax: - |
| State: Ohio |
|
| Zip: - |
|
| Web Site: |
|
|
|
|
|
|