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Regional -District- Store Manager Resume
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| Desired Industry: Management |
SpiderID: 21534 |
| Desired Job Location: Knoxville, Tennessee |
Date Posted: 7/6/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: 07-14-2008 |
| Desired Wage: 70,000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: Yes |
Objective:
Gregory B. Gray
5451 J. Riley West Rd.
Greenback, TN 37742
Home: 865-856-5044
Cell: 865-591-9932
Dear Hiring Manager:
Thanks for the opportunity to apply for a Senior Management position with your company. I was employed as a JC Partner in the Southeast traveling much of the USA for the last three years, and I can say that this provided an opportunity to appreciate a well run company while improving my skills by working directly with over 100 associates and traveling across the Southeast working with 19 individual stores with some being a free standing home store. The responsibility for display, training as well as some hiring rested with me for close to 40 million in sales on an annual basis. I held seminars using power point presentations all across the US increasing my exposure to hundreds more partners providing leadership and motivation along with very important information about skills or up coming events. My position of Furniture Field Sales Manager for the Southeast Territory was eliminated with the project import restructure on June 26, 2008 due to corporate down sizing.
I bring over 21 years of Furniture and Retail Management experience from some of the top companies in the USA. The experience gained over the years in Human Resources, Facility Management, Inventory Control, and Retail Display along with Personal Coaching and Diversity Management will provide the needed skills to improve the stores operations and control expenses which will allow more profits to flow to the stores bottom line. The Customers Satisfaction theory will be put in to practice which will take us past just the expected and usual customer service.
I look forward to discussing further my commitment to perform at a high level as I have thus far in my retail career. I would welcome a meeting as soon as possible at the location of your choosing. I would also encourage you to speak to Steve Dinkins, VP of Furniture, or any District Manager, Store Manager or other Associate concerning my abilities and skills displayed on behalf of the JC Penney Company over the last three years. I can provide a list of names and phone numbers for your convenience for personal & business references. Thanks in advance for consideration in this important company decision.
Gregory B Gray
Retail Partner
Experience:
Sales Management
Store Operations
Inventory Control
Direct Marketing
Promotions
Staff Supervision
Staff Training
Advertising
Customer Relations
Store Openings
PROFESSIONAL STRENGTHS
Proven ability to produce record-breaking retail sales
Demonstrated talent at developing and motivating employee teams
Customer focus and ability to gain customer loyalty
Innovation in designing direct marketing and promotion strategies
Dedication to professional and personal growth and development
CAREER ACHIEVEMENTS
JC Penney
Knoxville, TN 2005 June 26,2008
Regional Furniture Sales Manager
Traveled across the U.S. with responsibility for the Southeast Region supervising all Furniture and Mattress locations within the territory. Provided Training and filed reports on Display, Customer Service, Sales and In Store Marketing. Conducted 8-hour Training Seminars across the U.S. Mentored and coached over 100 Sales Associates on a frequent basis in person, thru e-mail and by cell phone. I also provided coaching and served as a resource for District Managers, Store Managers, Sales Managers and Department Supervisors on prospecting, business building ideas and ways to motivate their staffs to increase their performance. I made sure everyone understood the policies and procedures throughout my territory. I served as a channel to communicate concerns or opportunities to our corporate office.
Farmers Furniture
Kinston, North Carolina
Store Manager 2003- 2005
Recruited, hired, trained a sales staff
Supervised an office & delivery department
Organized a complete market turn in 5 months
Increased sales by 60% in 5 months
Completed a 27% increase in store profits
Increased merchandise margin by 5%
Completely reset all floor and window displays
Lowered bad debt by 40% in 5 months
Furniture Fair Inc.
Goldsboro, North Carolina
General Manager 2002- 2003
Hired, trained, motivated a 25 person staff
Directed service & delivery volume of 4.3 M
Created an atmosphere of empowerment
Multi - store management of a 25,000sqft & 50,000sqft.
Assisted in turnaround of sales performance to plan in market.
HAVERTYS FURNITURE
2001-2002
Knoxville, Tennessee
Sales Consultant
Training in Management
Mentored other associates on prospecting
Personal sales exceeded $ 50,000 a month.
Completed training in credit, sales, warehouse.
Created several direct mail designs
FOWLERS FURNITURE, INC.
2001 2001
Maryville, Tennessee
Store Manager
93% store sales increase in 7 months
12% improvement in closings of furniture and warranty sales
Recruitment, hiring and training of 8-person sales staff
Significant improvements in customer service
Design and display of 70K+ sq. ft. showroom
Supervision of 18K sq. ft. warehouse
HEILIG-MEYERS FURNITURE
19882001
Madisonville/Newport/Elizabethton, Tennessee
Store Manager (1990-2001)
Hired, trained and supervised 23 people in development and opening of new store location including warehouse, delivery, credit, collections, office and sales departments
Built accounts receivable to $3.1M and 2500 customer accounts within 9 years
Achieved record sales and 40+ individual sales contests wins through store-level and division-level sales campaigns
Mentored 6 stores in marketing techniques
Developed sales prospecting letters for use division-wide
Achieved 33% sales increase through development and implementation of direct marketing campaign
Controlled inventory at shrinkage level of less than 0.5% over 10 years
Received Manager of the Year Award in a division of 22 stores
Assistant Store Manager/Credit Manager (1989-1990)
Achieved 50% increase in accounts receivable from $600K to $1.2M in 1 year
Achieved lowest delinquency in division
Received division-wide ranking as Top Credit Manager
Manager Trainee (1988-1989)
Developed outstanding leadership and sales skills resulting in selection as one of few to enter management track
RHODES FURNITURE
1987 1988
Johnson City/Kingsport, Tennessee
Sales Associate
Developed sales and customer service skills in competitive environment, and learned basics of newspaper advertising
Education:
Multiple Professional Seminars:
Ongoing
Success
Team Building
Management
Tri-State Technical Institute
1984 1985
Blountville, TN
Completed coursework in Business
East Tennessee State University
1980 1981
Johnson City, TN
Completed coursework in Criminal Justice
Affiliations:
Board Member/Personnel Committee Madisonville (TN) Chamber of Commerce
Distinguished Past President/Finance Chairman/Board Member Kiwanis Club
32-Degree Master Mason/OES Shriner
Past President Ruritan Club
Madisonville (TN) Kiwanis Club Hixon Fellowship for exceptional service
Madisonville (TN) Kiwanis Club Diamond Growth Award for 31% membership increase
Manager of the Year Heilig-Meyers Furniture
Skills:
Sales Trainer, Operations, Management, District or Regional Multi-Store Management. Hiring, Motivating, Coaching Associates to Excell to their Potential
Reference:
Jim Charnock- Former Boss JC Penney
440-223-6683
Steve Dinkins -VP Furniture JC Penney
214-563-7106
Ron Hayes - VP of Sales Serta
469-585-0448
Gene Hamic -Retired Dist Mgr
865-691-5298
Candidate Contact Information:
| Name: Gregory Gray |
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| Street: |
Phone: 865-856-5044 |
| City: Greenback |
Fax: - |
| State: Tennessee |
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| Zip: 37742 |
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| Web Site: |
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