Open - Customer Service Technical Support Resume Search
Open - Customer Service Technical Support Resume Search
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Desired Industry: Customer Service/Technical Support SpiderID: 21515
Desired Job Location: Sanford, Florida Date Posted: 7/3/2008
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: High School/Equivalent Willing to Relocate: Undecided


Objective:
To obtain a position where upward mobility is based upon positive work ethics.


Experience:
2004-2008 Quality Inn Dundee , FL
Asst. General Manager
planning and organizing meeting and banquet rooms;
ensuring events and conferences run smoothly;
maintaining statistical and financial records; setting and achieving sales and profit targets;
recruiting, training and monitoring staff;
planning work schedules for individuals and teams;
meeting and greeting customers;
dealing with customer complaints and comments;
addressing problems and troubleshooting;
supervising maintenance, supplies, renovations and furnishings;
dealing with contractors and suppliers; ensuring security is effective;
carrying out inspections of property and services;
ensuring compliance with licensing laws, health and safety and other statutory regulations.

2002-2004 Victory Packaging Orlando , FL
Accounts Receivable
Account receivables, billing, printing/ sending customer invoices, and collection of outstanding accounts receivable through collection correspondence and dispute resolution
Posted payments by recording checks/cash and credit transactions created and posted month-end accrual and adjustments journals.
Filing and other various accounting duties as needed, handling day-to-day processing of invoices, coding incoming cash, receipts and orders, tracking orders, preparing memos, and communicating with external and internal customers regarding account issues.


2000-2002 Precision Response Corp. Miami , FL
Billing/Customer Svc.
Assist customer with w/ billing concerns Adjustments, credits, rate quotes, problem solving, package tracking
Pulling and adding online info, data entry, light clerical duties








1996-2000 Marriott (R.I.) Orlando, FL
M.O.D/Auditor Balancing daily totals ( checking/fixing discrepancies in cash totals for all shifts and departments), adjustment tracking
Input online info, data entry, charging/ charging back credit cards,
Clerical duties including supervising shift, reservations and front desk duties


Additional Information:

Weekend Volunteer at Goodwill


Reference:
AVAILABLE UPON REQUEST!


Candidate Contact Information:
Name: Desarae Jarrett
Street:    - Phone: 407-860-6060
City: Sanford Fax:    -
State: Florida
Zip:    -
Web Site:


    



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