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COMPUTER OPEERATOR TECHNICAL SUPPORT Resume
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| Desired Industry: Information Technology |
SpiderID: 21404 |
| Desired Job Location: Jersey City, New Jersey |
Date Posted: 6/24/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: 6/24/2008 |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: |
| Highest Degree Attained: None |
Willing to Relocate: |
Objective:
JOSEPH D. GECZI
5 Walnut Street Home: 718-720-1631
Staten Island, NY 10310 joegeczi@mail.com Cell: 973-641-2419
PROFILE SUMMARY:
Accomplished Data Center Professional with over 20 years experience in computer operations, application support and technical support. Extensive and progressive computer/network operations experience in a large global data center with mixed computing environments Windows, UNIX, Mid-range and Mainframe. Innovative technical support to hundreds of users worldwide, earning a solid reputation for productivity, complex problem resolution and professionalism. Excellent communication and diagnostic skills. Proven ability to consistently solve problems and escalate critical issues in a timely manner.
TECHNOLOGIES:
Hardware:
IBM ES 9000, 3081, 3990, 3390, 3380, 3090, 4381, 4341, Xerox 4050 series 1, AS400
Software:
z/OS, OS/MVS/ESA/XA, JES2, JCL, CA7, CONTROL-M / ECS (SCHEDULER
ENTERPRISE MGR), TMS Tape Mgmt (CA-1), CICS, TSO/ISPF, SDSF, NETVIEW, FDR, DFHSM, DFDSS, FTP/NDM, DB2, FAVER, VSAM, VTAM, CA/APCDOC, ADABAS,SOLVE, ABENDAID, DOCUTEXT, IBM INFO, Change Management, TOP SECRET, SAVRS, SAS, Windows, UNIX.
PROFESSIONAL EXPERIENCE:
SPORTS EXTRA LLC January 2008 Present
Responsible for maintaining medical office small business computer systems Windows based
Performed backups and general maintenance for the system. Support office users.
CREDIT SUISSE GROUP 1998 December 2007
Position: Sr. Computer Operator/ Technical Support Analyst II
Ran all jobs to a successful and timely completion in a z/OS and MVS environment.
Provided first level technical support for global IT infrastructure supporting hundreds of employees throughout the US, Asia, and Europe.
Troubleshot hardware, software, control-m and connectivity issues for the mainframe UNIX and Windows environment.
Escalated issues as needed and maintained communications with customers and technical teams.
Worked with Control-M-ECS to ensure all batch cycles for Domestic, European and Asian user communities were met. 65,000 batch jobs ran daily.
Resolved abends in a timely manner.
Assisted developers with implementing all changes affecting daily operations.
Migrated data to all platforms for user availability.
Trained Jr. Operators and developed documentation to improve system and user availability.
Restored data for production and QA tests using FDR, FAVR, and DFHSM.
Responsible for successful completion of hundreds of netbackup jobs daily.
Worked with application support groups to resolve daily production abends.
Met all Data Center SLAs in a timely and efficient manner.
Participated in Disaster Recovery Testing twice a year in Jersey City.
Monitored Middleware and Bank Links were always up and running properly.
CONFECTIONS BY JON 1994 1998
Position: Assistant Manager
Responsible for maintaining small business computer systems Windows based
Performed inventory control, backups and general maintenance for the system.
COLGATE-PALMOLIVE/MENNEN 1985 1994
Position: Operations Supervisor
Supported and maintained manufacturing applications at company headquarters.
Advised needed changes to enhance system performance including restart/recovery procedures and prevention analysis.
ROCHE CLINICAL LABORATORIES 1984 1985
Position: Computer Operator
Monitored system and hardware components to ensure service availability
Ensured all production batch problems were permanently and expeditiously resolved.
CAREER ENHANCEMENTS:
Certificate in Programming and Operations, Academy of Business Careers
Certificate in Programming COBOL/VSAM, CHUBB Institute
Certificate in DB2 Concepts, On-Line Software International
Credit Suisse BMC Software/Control-M
REFERENCES:
Available upon request.
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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