Administrative Assistance/ Office Clerk Resume

Desired Industry: Healthcare	SpiderID: 21395
Desired Job Location: Toronto, Ontario	Date Posted: 6/23/2008
Type of Position: Full-Time Permanent	Availability Date: 06/24/2008
Desired Wage: 33 and Up
	U.S. Work Authorization: No
Job Level: Experienced with over 2 years experience	Willing to Travel: No
Highest Degree Attained: Bachelors	Willing to Relocate: No

Objective:
- Five years of administrative experience, 2,5 in
hospital
- Experienced in scheduling appointments,
reception duties, ordering supplies
- Computer proficiency - MS Word, Excel, Fax
data entry
- College Diploma - Hospitality and Tourism
Administration
- Customer oriented – exceptional social skills,
and phone manners
- Work independently with very little
supervision

Experience:
Professional History:

Healthcare:
Sleep Network Inc, Chicago, USA
St. Elizabeth Hospital, Sleep Disorders center
Clinic Manager
2005 – 2008

➢ Commenced my employment with The Sleep
Network as a Sleep Technician and was
subsequently promoted to Clinic Manager
responsible for managing clinic operations, patient
administration, insurance billings, and a team of
four sleep technicians.
➢ Strategically improved the operations and
marketing of the clinic resulting in a 40% increase
in patient bookings.
➢ Increased the clinic patient capacity and the
clinic became the 2nd largest clinic within The
Sleep Network in the state of Illinois.
➢ Recognized and resolved technical and
patient issues with other sleep technicians.
➢ Built excellent relationships with hospital
administration, doctors and patients
➢ Worked effectively under pressure in a
hospital environment.

Retail Management:
Cupids Inc, Chicago, USA
Retail Operations Manager
2003 – 2005

➢ Assisted the business owner with a major
store expansion and renovation program
➢ Initiated marketing programs and promotions
that increased annual sales 20% to $1.1 million.
➢ Improved customer service by developing a
training program for staff.
➢ Managed store operations, purchasing,
inventory, marketing and a staff of nine full time
employees

Hospitality, Tourism & Event Management:

The Sutton Place Hotel, Vancouver, Canada
Five diamonds class hotel
Banquet Server
2002

➢ Attended to food requirements of guests at
corporate dinners, weddings, graduations, private
parties, and events for up to 800 guests.
➢ Organized set up and decoration of dining
areas.

The Grand Hotel & Suites, Toronto, Canada
Banquet, Restaurant, Room Server
2002

➢ Placement through Centennial College
internship program for sixteen weeks and
subsequently hired as permanent staff following
the internship placement.
➢ Provided room service and attended to food
requirements of guests in the dining room.

Centennial College, Toronto, Canada
Banquet Supervisor
1999 – 2002

➢ Coordinated and trained staff, organized
event meal plans for guests
➢ Set up and decorated dining areas as
required for events.

Education:
Education:
1999-2002
Centennial College of Applied Arts & Technology
Hospitality and Tourism Administration Diploma,
3-Year Program

Skills:
Skills & Certifications:

Computer: Proficient with Mac OS X, MS Windows,
MS Office, Adobe Acrobat, PhotoShop, and the
creation of basic marketing and promotional
materials.

Healthcare: Polysomnography Training (PSG)
including EOG, EMG, EKG, and Pulse Oximeter SA.
Eligible for registration as a Polysomnography
Technician (R.Psg.T)

First Aid: CPR/First Aid Certified 2007 – St.
Elizabeth Hospital, Chicago, USA

Languages: Fluent in written and
conversational English and Polish
Understand Russian

Additional Information:
Non-Profit Organization Experience:
1995-present
Diamond Way World Center
Event coordinator for annual events from 450 to
3,000 attendees held in North America and Europe

Reference:
Available upon Request

Candidate Contact Information:

Name: Kasia Maj
Street: -	Phone: 416.619.0587
City: Toronto	Fax: -
State: -
Zip: -
Web Site: