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Loan Officer, Manager, Credit Analyst Resume
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| Desired Industry: Banking/Mortgage |
SpiderID: 21392 |
| Desired Job Location: Augusta-Richmond County, Georgia |
Date Posted: 6/23/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: immediately |
| Desired Wage: $35000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective:
I am looking to obtain a position that is both rewarding, challenging and commensurate with my experience. I have over 27 years experience with Citifinancial Auto that effectively came to an end April 2008 due to branch closures. Twenty years of which were with the previously named Transouth Financial Corporation prior to their being acquired. This consisted of making a variety of loans such as: mortgages, personal loans, retail auto, and mobile homes. I also had the additional responsibilities of cash payments, deposits, wholesale inventory, collections and overall profitability of the branch.
Most recently, since 2000 my focus has been in the area of retail auto financing. I have expertise in high volume production, credit analysis, customer service, and team building. My experiences and strengths can be applied to a variety of work environments. I am grateful for the professional growth I gained at Citifinancial Auto and for the strong allegiances I have forged, and I am also looking forward to my next venture.
Experience:
ANTHONY K. ACKERMAN
1606 Tavelle Plantation Drive
Beech Island, SC 29841
Home: 803.827.1830 t.ackerman07@comcast.net Cell: 803.463.4684
SUMMARY
Results driven Finance Manager with significant experience in management and administration of day-to-day operations in branch offices and administrative support units of multi-billion dollar corporation. Major strengths in workflow production, problem solving, heavy customer service interaction, account development, and achieving high department performance through effective hiring, training, coaching and teamwork. Dependable, well organized planner with successful track record in loss prevention, expense control, and technical expertise in audit and regulatory compliance.
SELECTED HIGHLIGHTS
Operations
· Led all aspects of operations for $34 Million branch including dealer development, loan decisions, customer service, funding/disbursements, audit and compliance.
· Served as certification manager for newly promoted branch managers.
· Trained and supervised new hires.
· Achieved best audit score ever given by Citifinancial Auto.
· Performed and operated within loss and yield parameters set forth by company while consistently producing desired growth.
· Managed one of eight branches that established Citifinancial Auto as #1 auto lender for 24 consecutive months.
Customer Service
· Increased customer satisfaction by developing thorough knowledge of company products and policies and by maintaining caring presence in person or by phone.
· Communicated with minimum of 20 dealers per day while processing and making decisions on credit applications.
· Built trusted relationships with finance managers through active involvement and by clarifying and resolving performance issues.
· Established and ensured efficient workflow by modifying procedures and staff assignments.
Procurement
· Coordinated and approved all inventory supply orders for purchasing and oversaw material and equipment needs for the branch.
· Tracked and arranged deliveries of supplies to all dealers.
· Determined if inventory quantities were sufficient; ordered more as needed.
· Contacted suppliers to schedule and expedite deliveries and resolve shortages, missed or late deliveries, etc.
Team Building
· Initiated and conducted weekly staff meetings addressing training and performance, and increasing involvement and staff morale.
· Organized cross-training for entire team aimed at improving employee satisfaction and efficiency.
· Facilitated and managed staffing process, interviewed candidates; recommended and participated in selection of new hires.
· Administered annual and semi-annual employee reviews for purpose of developing and acknowledging employees’ individual strengths and deficiencies.
ANTHONY K. ACKERMAN PAGE TWO
EXPERIENCE
CITIFINANCIAL AUTO, North Augusta, SC 1981 – 2008
Branch Manager, North Augusta, SC 2007 – 2008
Branch Manager, Aiken, SC 1989 – 2007
Branch Manager, West Palm Beach, FL 1985 – 1989
Branch Manager, Marion, SC 1984 – 1985
Assistant Manager, Manning, SC 1983 – 1984
Assistant Manager, Sumter, SC 1982 – 1983
Manager Trainee, Newberry, SC 1981 – 1982
Education:
EDUCATION
BS, Business Administration - Marketing, University of South Carolina, Columbia, SC
Skills:
Proficient in Microsoft Word/Excel,
Calculator, Fax Machine, and Typing - 65 WPM
Adequate in Microsoft Power Point.
Additional Information:
RELATED TRAINING
· Everyone Sells
· Overcoming Objections
· Insurance Sales
· ECOA and FCRA
· Real Estate Development
Reference:
REFERENCES
Nell Grainger
District Manager
Citifinancial Auto
296 Sandstone Road
Columbia, SC 29212
803-781-2338 (tel)
803-331-1580 (cell)
t.s.nuv14@aol.com
(Former supervisor)
Mary Nick
Regional Sales Manager
Citifinancial Auto
250 Berryhill Road, Suite 513
Columbia, SC 29210
803-772-8216 (tel)
803-736-9928 (fax)
mary.nick@citigroup.com
(Co-worker)
Mike Gamble
Southeast Regional Manager
Citifinancial Auto
112 Cherokee Rd
Florence, SC 29501
803-669-4111 (tel)
milton.i.gamble.jr@cititgroup.com
(Senior supervisor)
Joe Gioiosa
Finance Manager
B & B Ford Inc.
10476 Dunbarton Blvd.
Barnwell, SC 29812
803-259-5524 (tel)
803-259-2633 (fax)
bbford@bellsouth.net
(Client)
Candidate Contact Information:
| Name: Anthony Ackerman |
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| Street: |
Phone: 8038271830 |
| City: Beech Island |
Fax: - |
| State: South Carolina |
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| Zip: 29842 |
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| Web Site: |
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