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| Desired Industry: Information Technology |
SpiderID: 21323 |
| Desired Job Location: Newport, Virginia |
Date Posted: 6/16/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: asap |
| Desired Wage: |
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U.S. Work Authorization: |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Masters |
Willing to Relocate: Yes |
Experience:
Served as Lead Support Technician and Project Leader for special and ongoing projects with
moderate to high-level decision-making responsibilities
Performed various duties in the following specialties within the IT department: Recruitment, hiring, terminating, training and supervising new employees, performance evaluations and reviews
Installed, configured and maintained Windows Operating Systems along with various third party
software applications in support of the Human Resources, Sales and Business Operations
Departments
Configured, maintained and troubleshot network and email connectivity to ensure 24 X 7 availability
Monitored Help Desk for trouble tickets / work orders and scheduled maintenance windows
accordingly
Bridged the coordination of all technology resolution and restoration services
Worked closely with Software Applications and vendor support teams
Served as Technical Subject Matter Expert (SME) on desktop applications and other functions vital to the success of the call center
Demonstrated knowledge and experience and excellent customer service skills
Participated in the planning of network systems and server projects including Change Management Requests
Provided high level of support in troubleshooting hardware / software
Responsible for all facets of the maintenance and support of multiple projects or special technology functions vital to the overall mission of the company branch
Assisted upper management in procurement of hardware and software technology
Developed and maintained company website and company marketing campaigns
Branch Manager/Loan Officer
Recruited, supervised, and trained new loan officers and performed employee evaluations and performance reviews
Ensured that all loan officers and submitted loan files complied with Federal and State regulatory requirements
Developed and maintained lender / investor relationships in order to expand product portfolio
Developed and maintained branch budget and prepared accounting reports to ensure expenses were paid in a timely manner
Developed and executed Branch Business Plan in order to increase profitability
Solicited residential and commercial mortgage loans throughout the community
Participated in industry related functions such as Open Houses, New Homebuyer Seminars, Realtor and Mortgage seminars
Displayed proficient knowledge of a wide range of real estate principles, concepts, and practices as well as agency, state, and local government procedures and the appropriate statutes and policies
Responsible for various tasks directly related to originating residential and commercial mortgage loans to include:
Maintained knowledge of local market situations and required policies, laws and procedures in real property documentation, acquisition and records
Obtained and analyzed credit reports, income documentation and debt obligations to determine program eligibility
Assisted clients in improving credit scores to meet loan / lender guidelines
Consulted and advised clients on appropriate loan programs specific to their financial goals
Processed loans and scheduled loan settlements and post client follow up
AIX Systems Administrator
AIX Administrator in a 24 X 7 HACMP environment with responsibilities of daily management, maintenance and operations of RS6K systems
Worked independently and cooperatively with minimum supervision to support over 40 Unix Servers providing the NEMAIS ERP solution
Supported the Enterprise Storage Management Team in obtaining regular and full backups of all servers via Tivoli Storage Manager and native backup commands
Maintained DNS, NFS and NIS services
Maintained connectivity via telnet or ssh for all administrators and developers
Monitored system logs and user activity on all servers
Monitored application status in cooperation with application administrators
Maintained Operating System, Application Software and Hardware
Diagnosed and initiated hardware repair in accordance with maintenance agreements
Researched, installed, and tested software updates and patches to supported applications and operating systems
Researched new technologies and presented recommendations on major hardware and software purchases to upper management
Responded to Remedy Help desk tickets in a timely and customer-oriented manner
Managed Unix system user accounts in cooperation with User Management Guidelines
Provided scripting support in ksh, sh and csh
Supported SAN/NAS storage solution
Developed Standard Operating Procedure manuals
Initiated and supervised projects throughout project completion
Senior Systems Analyst
Sole AIX Administrator in a 24 X 7 healthcare environment responsible for daily management, maintenance and operations of RS6K systems
Duties included but not limited to:
Configuration of new RS6K systems
Performed Operating System upgrades and processor firmware patches
System installation, maintenance and support to onsite and offsite customers
Researched and performed product testing on vendor software and advised upper management accordingly
Managed EMC and SSA disk drive storage systems connected to RS6K servers
Assisted Oracle DBA’s in managing databases and installing patches for front end commercial software
Provided software support and configuration on Windows operating systems
Developed and implemented off site Disaster Recovery Plan and technical documentation of daily Standard Operating Procedures ( SOP )
Ensured SOP and guidelines were adhered to in regards to PC security and installed software
Communicated and work closely with vendors to resolve technical software and hardware issues to include designing and planning system upgrades and migrations
Established and maintained close working relationship with the user community to ensure customer satisfaction
Debugged and resolved all technical issues in a timely manner
Senior Systems Analyst
Managed Unix development and production servers that housed Top Secret mission essential Oracle database information of United States Army Personnel worldwide
Key member of Unix Systems Administration Team (AIX, HPUX and Solaris) for the Army Information Systems Division
Promoted to lead member of the Network Administration Team which performed the installation, administration and maintenance of the Division network infrastructure
Developed and managed the Technical Helpdesk and Call Center team for the Division in support of 1000+ Windows 95/NT and UNIX users
Installed and tested various COTS software and resolved/debugged technical issues in a timely manner
Installed new hardware and software systems and performed upgrades and service packs as needed
Established and maintained close working relationship with the user community to ensure customer satisfaction
Developed UNIX training program and technical material to train the user community
Supervised and trained junior enlisted soldiers in all facets of day to day military operations
Managed projects and met projected deadlines and budgets
Education:
Bachelors - Business Management
Masters - Computer Science
Principals of Real Estate – Alpha College of Real Estate
Affiliations:
NAMP
Additional Information:
DO NOT CONTACT ME REGARDING PAYMENT PROCESSING FOR YOUR 'OVERSEAS COMPANY' OR RESHIPPING MERCHANDISE TO YOUR CLIENTS
Reference:
Available on request
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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