System Admin / Software Packager Resume

Desired Industry: Information Technology	SpiderID: 21315
Desired Job Location: Morristown, New Jersey	Date Posted: 6/16/2008
Type of Position: Full-Time Temporary	Availability Date:
Desired Wage:
	U.S. Work Authorization:
Job Level: Experienced with over 2 years experience	Willing to Travel:
Highest Degree Attained:	Willing to Relocate:

Objective:
Software Packager and Desktop Deployment Specialist:
Summary:
• Creative problem solver with over Six years of Information Technology experience is seeking position requiring extensive Desktop Migration and Deployment experience. In addition to providing an extensive array of hardware and software skills and experience.
• An IT professional with over Six years of experience in Network Administration, Design, Planning, Integration, Software Packaging and Maintenance.
• Extensively worked on MSI Application Packaging using Install shield Adminstudio 3.x/5.x and Wise Package studio 4.x/5.x/6.x/7.x.
• Expert knowledge in Wise for Windows Installer, the entire Wise Package Studio Suite and Microsoft Windows Installer technology.
• Strong knowledge and experience on MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches) and MSI database tables etc.
• Experienced in all stages of the Software Packaging lifecycle functions – requirements gathering, analysis, design, development, test and implementation.
• Experience writing scripts using Wise Script, VBScript, WMI scripts, and batch files.
• Proficiency in maintenance, troubleshooting and upgrading of applications.
• The experience which I currently have, and the ability to adapt my expertise in specific technologies in various environments ranging from small-office (25-100) desktops, to enterprise scenarios (5,000-25,000 desktops), allows me to quickly adapt and take charge of a company’s process of Application Integration.
• I am able to work independently, to troubleshoot, perform root cause analysis, identify and isolate technical issues, and work in a collaborative effort with other team members as necessary to quickly and effectively resolve technical issues and provide timely status and progress reporting to customers. I take ownership of the issue analysis and resolution efforts and I am committed to “doing what it takes” to resolve technical issues regardless of the effort or timeframe required.

Experience:
July 06 – July 07 Wells Fargo, Inc. Minneapolis, MN
Enterprise Application Engineer
• Repackaged both In-House and third party vendor applications by repacking applications in MSI format using Wise Package Studio 7.0, 7.02
• Revised various applications using Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement.
• Standardize application process with the creation of Default Templates and Scripts for Wise.
• Specialized in packaging of large complex applications designed for distributed environments and implementing upgrade, patch, and self-healing actions via MSI database.
• Created various scripts for packages as custom actions requiring special needs that are not possible with packaging tool.
• Worked on .REG files like creating and merging, debugging the invalid entries and working with existing registry keys using Wise Scripts.
• Utilized Microsoft Active setup methodology, if application requires installation of components such as files or registry keys on per-user basis.
• Utilized Norton Ghost 8.0 Workstation for Windows XP to image and re-image.
• Utilized Orca 3.1 for editing Vendor MSI tables according to the package requirement.
• Utilized Filemon, Regmon, and Event Viewer to locate and solve any and all errors.
• Ensured all files, folders, and registry keys of the application would be removed on uninstall.
• Performed peer review on applications packaged by other integrators to ensure all standards are met and any exceptions are documented.
• Test (QA & UAT) all packaged soft wares before moving them into production server.
• Production of test reports and other documentations as required.
Environment: Windows XP / Vista, Wise Package Studio 7.0/7.2, Norton Ghost 8.0, Orca 3.1, Wise script, VB script, AutoIT3, Beyond Compare, SMS 2003.

Education:
Oct 05 – June 06 First Citizens Bank Datacenter, Raleigh, NC
Software Packaging Engineer
• Re-packaging, testing, Deployment and support of software Packages.
• Repackaged both In-House and third party vendor applications by repacking applications in MSI format using Wise Package Studio 6.1.
• Created Wise Script Template for advanced installation requirements.
• Worked on Office 2003 Testing for Bank Teller Machines, Teller Supervisor Machines, and Platform Machines.
• Utilized VMWare Workstation 5.0 for Windows XP to image and re-image.
• Applications designed for distribution through Active Directory in locked-down environment.
• Utilized Filemon, Regmon, and Event Viewer to locate and solve any and all errors.
• Performed requirements gathering and application remediation to determine application compatibility.
• Interacting with Users/Application contacts for Application Packaging/Distribution support for the implemented packages.
Environment: Windows XP, Wise Package Studio 6.1, Wise Installation System Professional Edition 9.02, VB Script, VM Ware 5.0, Tivoli.

Jan 05 – Aug 05 Grainger Worldwide, Lake Forest, Illinois
Application Packager
• Utilized Install Shield Admin Studio 5.5 for the creation of packages, transforms, merge modules, and patches.
• Repackaged the existing complex legacy applications in SMS install scripts to MSI using Install Shield Admin studio 5.5 for Windows XP environments.
• Implemented and revised standards for packaging and administered support as required
• Created various scripts for packages as custom actions requiring special needs that are
Not possible with packaging tool.
• Repackaging process included DLL resolution, registry editing, and ODBC configuration.
• Used Admin Studio Conflict Solver to compare the contents of multiple Windows Installer
packages to ensure their compatibility.
• Involved in the Migration and Support of the rollout process to Windows XP as part of the support team.
• Package validation utilizing Orca 2.0 to locate any and all ICE errors and warnings.
• Utilized Filemon, Regmon, and Event Viewer to locate and solve any and all errors.
• Ensured all files, folders, and registry keys of the application would be removed on uninstall.
• Performed peer review on applications packaged by other integrators to ensure all standards are met and any exceptions are documented.
• Performed requirements gathering and application remediation to determine application compatibility.
• Production of test reports and other documentations as required.
Environment: Windows XP, Install Shield Admin Studio 5.5, VB Scripts, SMS 2003, Norton
Ghost 6.5, Orca 2.0

Affiliations:
Aug 03 – Nov 04 Automobile Club of Southern California, Costa Mesa, CA
Software Packaging Engineer
• Created silent MSI application packages using Wise Package Studio 4.x/5.x
• Repackaged several third party Vendor applications into MSI (Windows Installer)
• Re-packaging, testing, Deployment and support of software Packages.
• Created Transforms for several third party Vendor MSI applications.
• Used Vbscripts to create custom actions.
• Extensive work with Registry, Security/Permissions.
• Tested for DLL conflicts and compatibility with existing applications.
• Interfaced with business unit management and support personnel to determine specifications.
• Worked with software vendors to resolve installation conflicts.
• Worked on VMWare Workstation to test the packages and related tasks for package building.
• Used Sysinternal tools file monitor and registry monitor.
Environment: VB Scripts, Wise Package Studio 4.x/5.x, Scripting, Windows XP, VMWare.

Jan’03 – June’ 03 Exxon Mobile-Dallas, TX
Packaging Specialist
• Working on Various applications to build MSI packages and using Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement.
• Repackaged various applications per specs provided by client to Windows XP desktop environment.
• Consulted on various Group Policy/Active Directory issues.
• Install Shield AdminStudio 3.5 was utilized for creation of packages, merge modules, and patches.
• Applications designed for distribution through Active Directory in locked-down environment.
• Scripting languages used included, VB Script, Install Script, Wise Script, and Win Batch.
• Supported team with “on-demand” support, which included packages that needed last-minute alterations.
• Assisted in implementation and revision of standards for packaging.
Environment: Ghost, Install Shield 3.5, VB Scripts, WMI Scripts, Batch Files, Wise Script, and Win Batch

Sep 02 – Dec 02 Halo Industries Inc, IL
Desktop Engineer
• Created MSI Packages, Transforms using Install Shield Professional, and Deployment Projects
• Created MSI packages using Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement.
• Automated Software distribution using Silent Installs.
• Manage desktop rollouts and server builds from scratch for windows NT/2000 based systems using remote Installer and updates using Intellimirror and SMS 2.0.
• Created MSI Packages using Microsoft Win Install to Deploy Applications to users and Computers over the network.
• Created new, and updated existing documentation relating to hardware and software used in the environment
• Used various third party software's Like InstallShield5.5, and Intel's LANDesk for management of desktop. Also used for software and hardware inventory
• Performed hardware repairs on desktops, laptops, printers, and their associated peripherals.
• Worked with Norton Ghost to image/reimage the NT Images
• Wrote new installs and provided troubleshooting and bug fixing for existing Install Shield Projects
• Worked with the development team to provide them support on various Networks related issues
Environment: Windows XP, Install Shield Professional, Norton Ghost

Skills:
Technical Skills:

1. Information Technology Experience 6 years
2. Application Packaging/Re-packaging
• Microsoft Windows Installer (.MSI) Technology: Wise Package Studio, Wise for Windows Installer, Install Shield AdminStudio, Install Shield Developer, and Install Shield DevStudio, Orca (Includes table-level editing, merge modules, patches, upgrades, custom actions, and wizards.)
• Installation Scripting: Wise Script, Install Script, SMS Installer.
• Other related: Windows 9X & 2K, Filemon and Regmon.
• Databases : ORACLE 6.x, 7.x, 8.0, MS SQL Server 6.0, 7.x
5 years

4 years
4 years

3 years
3. Scripting:
• Scripting for Operating Systems: DOS/CMD Batch and Win Batch
• Scripting for Automation: VBScript, Wise Script, and Install Script
• APIs: WMI, ADSI
4 years
4 years
2 years
4. Deployment Tools:
SMS (Packaging, Administration, Implementation, Maintenance)
Tivoli (Packaging only)
2 years
1 year

Experience:

Aug 07 – Present Wachovia, San Antonio, TX
System Admin / Software Packager
• Repackaged both In-House and third party vendor applications by repacking applications in MSI format using Wise Package Studio 7.02
• Created Wise Script Template for to using Wrapper Zero-touch installations.
• Revised various applications using Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement.
• Specialized in packaging of large complex applications designed for distributed environments and implementing upgrade, patch, and self-healing actions via MSI database.
• Created various scripts for packages as custom actions requiring special needs that are not possible with packaging tool.
• Utilized AutoIT v3 to automate tasks in a way not possible or reliable with other languages (e.g. VBScript and Send Keys).
• Worked on .REG files like creating and merging, debugging the invalid entries and working with existing registry keys using Wise Scripts.
• Utilized Beyond Compare tool for troubleshooting MSI installations.
• Utilized Microsoft Active setup methodology, if application requires installation of components such as files or registry keys on per-user basis.
• Utilized Orca 3.1 for editing Vendor MSI tables according to the package requirement.
• Utilized Filemon, Regmon, and Event Viewer to locate and solve any and all errors.
• Ensured all files, folders, and registry keys of the application would be removed on uninstall.
• Production of test reports and other documentations as required.
Environment: Windows XP, Wise Package Studio 7.2, VMWare Workstation 5.5, Orca 3.1, Wise script, VB script, AutoIT3, Beyond Compare and SMS 2003.

Additional Information:
Feb 02 – June 02 Pioneer Online Pvt Ltd, Hyderabad, India
Network Admin
• Performed Setup/Installation and Configuration on the new Windows 2000 Server and Clients.
• Created MSI packages using WISE Package Studio 3.12 for W2K and NT 4.0 platforms, both as fresh installs as well as updates to existing installs.
• Primary responsibility is to maintain Windows 2000 servers (both hardware / software) and to support the Windows 2000 clients.
• Installed Norton Ghost Server and deploying image on workstations consisting of standard software’s.
• Provided Helpdesk support to select Broadband Clients
• Experience with customized software deployment using Win Install and SMS.
• Maintain Hardware and Software Asset Inventory through Microsoft SMS 2.0
• Provided technical support for internal customers; coordinated routine server maintenance and upgrades; create and maintained Technical/Operational Documentation, including end user instructions; managed and designed portions of the project
• Involved in Disaster Recovery.
• Managing Users, Groups, Assigning Rights and Permissions, Managing Policies and Managing Partitions
• Configured Distributed File System and Enabled File Replication.
• Upgraded Win 95 Desktops to Win NT Clients
• Implement System Security Policies and Pushing Policies across the Domain.
• Install and configure Sonic Wall Firewall for Internet and VPN.
• Configure Arc serve 2000 Backup Server and Arc serve 2000 Client agents.
• Schedule and maintain Rotational Backups.
• Assist Desktop services in solving end user issues.
• Technical writing of procedures used in staging and when Technical issues arose during the deployment
Environment: MSI, Wise Package Studio 3.12, Ghost, VB Scripting.

Aug 01– Dec 01 Transdyne IT Services, India
NT Engineer
As NT Server Administrator was involved in Domain design and configuring TCP/IP, NetBEUI and NWLink protocol. Responsibilities included administration, maintenance and troubleshooting of the network based on Window NT Server. The Network Configuration consisted of NT Server, with 400 users, 2 Backup Domain Controllers and 10 Network Printers.
Configured Compaq Proliant Server installed Windows NT 4.0 server.
• Install, configure and maintain Lotus Notes Servers 4.5 and clients
• Lotus Notes Administration.
• Maintain File and Printer security in NT
• Resolving problems related to the company’s Electronic Mailing system (Lotus Notes Domino 4.5)
• Perform server system management and administration duties and functions
• Administered User accounts, provided support n the event of system crashes in Lotus Notes Environment.
• LAN Administration/Desktop Support
• Configuring TCP/IP, DHCP, IGRP, RIP
• Provide second level support for end users
• Configuring and maintaining User profiles and System Policies for restricted network use.
• Planning, implementing and enforcing a security policy for protecting user data and shared network resources
Environment: Windows NT, Lotus Notes Domino 4.5.

Candidate Contact Information:

Name: Syam Seeni
Street: -	Phone: 973-841-2212
City: Morristown	Fax: -
State: New Jersey
Zip:
Web Site: