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| Desired Industry: Customer Service/Technical Support |
SpiderID: 21271 |
| Desired Job Location: Gainesville, Florida |
Date Posted: 6/11/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: 06112008 |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, More Than 75% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: Undecided |
Objective:
Collaborative, results-oriented professional with over three
years insurance experience and demonstrated record of creative problem solving ability to deliver customer-focused solutions in support of business goals.
Experience:
Independent Teleservice Agent, 2007
*Processed customer orders in a timely and accurate fashion
*Communicated with customers regarding product information and offers
Recruitment Specialist /Technology & Health Programs, Gainesville, FL 2005-2007
* Created and implemented recruiting strategic plan for a $750,000 state grant to respond to critical economic
development needs through recruitment efforts for post secondary education
* Researched and designed marketing program to increase program applicants by 60%
* Initiated resource partnerships with state and local organizations and agencies including WorkforceInvestment
Boards, the YMCA, and educational partners to leverage funds and expand recruitment base
Grant Specialist/Biotechnology Program
Gainesville, FL 2004-2005
* Implemented and managed college responsibilities for a $1.2 million state grant partnering with universities, community colleges, businesses, and the Florida Space
Research Institute at NASA
* Developed and implemented recruitment plan to recruit 300 students for beta testing and to recruit faculty for curriculum development
* Collaborated and negotiated with consortium partners to bring a national biotechnology symposium to Northeast Florida focusing on adult vocational training and recruitment
funded by Workforce Florida, Inc.
* Met grant deliverables on-time and within budget
Student Coordinator Cardiovascular Technology,Gainesville, FL 2003-2004
* Created system to track program enrollment trends and developed internal analyses
* Identified marketing opportunities and implemented recruitment efforts which increased student program
applications by 68% in the first year
* Initiated and developed a web-based “job bank” for internships and graduating students to raise student
interest in program and provide job opportunities
Freelance Dublin, OH 2002-2003
*Assisted living aid
Underwriter,Gainesville, FL 2000-2002
*Provided excellent customer service to policyholders resolving billing issues andchanges to policy-promoted to underwritingin six months
* Evaluated and rated property and casualty insurance applications to determine risk
* Consulted with agents and clients regarding underwriting issues and policy guidelines
* Managed policy renewals, changes, and monitored policies for cancellations
Education:
Journalism/Pre-law Studies, Ohio Wesleyan University Delaware, Ohio,1996
Paralegal Studies, Marion Technical College Marion, Ohio, 1993
Dietetic Studies, Miami University
Oxford, Ohio, 1996
General Studies, Urbana University
Urbana, Ohio, 1985
* Pursuing Bachelors degree with over 90 college credits
Skills:
* Proficient in all MS Word applications (including Internet Explorer), Adobe Suite CS3, Mainframe systems and web-based applications
* Excellent written and verbal communication skills
* Expertise in collecting data and assimilating results in spreadsheets, charts, graphs, and PowerPoint presentations
Reference:
Upon request
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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