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Receptionist/Administrative Assistant Resume
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| Desired Industry: Clerical/General Office |
SpiderID: 21233 |
| Desired Job Location: Irvine, California |
Date Posted: 6/8/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: Right Way |
| Desired Wage: 35,000.00 to 40,000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: |
| Highest Degree Attained: Other |
Willing to Relocate: Yes |
Objective:
Administrative and Receptionist Specialist with highly developed interpersonal, investigative, and organizational skills lent from challenging, multi-tasked positions in legal, sales/marketing, retail and medical service organizations. Analytical thinker with an extensive knowledge of legal terms and concepts gained through formal education and seven (7) years of recent employment in an immigration law office. Reliable, flexible, loyal, highly dedicated, detail-oriented, and customer-focused; a Team-supporter who has consistently worked effectively with individuals in diverse working environments. Computer proficient using Word Perfect, Corel, Director 8, Microsoft Word, Outlook, and Case Tracking System (CTS) software. Seeking progressive responsibility in a stable, well-respected, and people-oriented concern.
Experience:
THE LAW OFFICES OF PATRICIA HENDRICKSON & ASSOC., Huntington Beach, CA
9/2007 thru 12/2007 (lay-off due to economic downturn)
Receptionist ~
▪Provided administrative support to a family law office serving extensive public clientele throughout the Orange County area.
▪Handled highly sensitive and confidential phone calls and documents.
▪Managed a PBX multi-line phone system and directed calls, clients and resources for a team of three (3) attorneys and five (5) support staff.
OPTIMER PHARMACEUTICALS, INC., San Diego, CA
7/2007 thru 8/2007 (husband relocated to Irvine to work for GE)
Receptionist/Administrative Assistant ~
▪Provided administrative support to a pharmaceutical office serving extensive corporate and public organization clientele throughout the San Diego area.
▪Received all visitors at corporate headquarters.
▪Managed a PBX multi-line phone system and routed customized messages per individual requests.
▪Distributed mail, faxes and other correspondences for all corporate staff members
▪Maintained office copy equipment and managed vendors.
PROFESSIONAL EXPERIENCE (Continued)
AJILON ACCOUNTING FINANCE STAFFING SPECIALIST, Minneapolis, MN
2/2007 thru 3/2007 (husband relocated to California)
Receptionist ~
▪Provided administrative support to a Packing & Display Box Company serving extensive corporate and public organization clientele throughout the Minneapolis Metropolitan area.
▪Received all visitors at corporate headquarters
▪Managed a PBX multi-line phone system and routed customized messages per individual requests.
▪Distributed mail, faxes and other business documents for all corporate staff members.
▪Maintained office copy equipment and managed vendor relationships.
LAW OFFICES OF AMARNATH GOWDA, Farmington Hills, MI
8/2000 thru 1/2006 (6 years of progressive responsibility)
Senior Receptionist/Legal Secretary ~
▪Provided administrative support to a highly respected tier-one immigration law office serving extensive corporate and public organization clientele throughout the Detroit Metropolitan area.
▪Managed a PBX multi-line phone system and directed calls, clients and resources for a team of six (6) attorneys and fourteen (14) legal support staff.
▪Scheduled appointments, prepared immigration forms, and coordinated all case tracking for the lead attorney and the client accounts manager.
▪Trusted with highly-sensitive communications and documents.
Key Achievements:
Streamlined vendor supply ordering system through reducing the supply base and affording standardized user input to all firm staff members.
Received yearly salary bonuses and special recognition from senior partners for key contributions to business.
STAFFING SERVICES OF MICHIGAN, Livonia, MI
5/2000 thru 8/2000
Stock Clerk ~
▪Provided temporary stocking, shipping and receiving services.
▪Assembled point-of -purchase shelving; arranged merchandise at client retail facilities.
PROFESSIONAL EXPERIENCE (Continued)
HOBBIE PROFESSIONAL SERVICES, Allentown, PA
12/1999 thru 5/2000 (relocated back to Michigan)
Administrative Assistant ~
▪Provided clerical and data-entry assistance to extensive list of local sales and manufacturing clients.
▪Scheduled appointments and coordinated office mailings for key management personnel in each client setting.
DUMAS GENERAL CONSTRUCTION & CONCEPTS, Northville, MI
8/1999 thru 11/1999
Receptionist/Administrative Assistant ~
▪Received all visitors at corporate headquarters; managed a PBX multi-line phone system and routed customized messages per individual requests in a construction company dedicated to sports stadium erection and public road pavement projects.
▪Distributed mail / faxes for all corporate staff members and maintained office copy equipment.
MARX LAYNE & COMPANY, Farmington Hills, MI
1/1998 thru 8/1999
Receptionist/Sales Support Representative ~
▪Provided clerical and data-entry assistance for thirty-five (35) staff members in a mass marketing and public relations firm.
▪Managed calls for all office staff members through a PBX multi-line telephone system; maintained corporate supplier and client databases; assisted with directed mailings of sales literature.
COMMUNITY EMERGENCY MEDICAL SERVICES, Southfield, MI
5/1995 thru 1/1998 (3 years of progressive experience)
Administrative Assistant ~ Customer Service Representative ~
▪Provided clerical, data-entry and billing services for a 24-hour private ambulance service.
▪Supported an extensive list of medical institutional clients regarding focused response to direct billing questions, insurance claim processing, and other commercial concerns.
Key Achievements:
Consistently managed the processing and disposition of diverse and complicated medical insurance claims and associated invoicing issues with the utmost diplomacy and empathy.
PROFESSIONAL EXPERIENCE (Continued)
LITTLE CAESARS CORPORATION, Detroit, MI
BLUELINE DISTRIBUTING (subsidiary of LCC), Farmington Hills, MI
10/1991 thru 1/1995 (4.5 years of progressive experience)
Receptionist ~ Administrative Assistant ~Child Development Asst. Teacher
▪Hired as part of the inaugural team for a child daycare management program at Little Caesars corporate headquarters in Detroit. Hand-selected by the Illich Family.
▪Provided professional, trusted, and confidential child daycare services to Little Caesars senior management personnel and players / management staff of the Detroit Red Wings professional hockey team.
▪Promoted to Blueline Distributing as an Administrative Assistant and Receptionist at corporate office.
▪Managed paperwork, phone lines, scheduled meetings and corporate events for Blueline
Education:
MADONNA UNIVERSITY, Livonia, MI
Criminal Justice /Private Investigations Certification, Pending (short by 1 credit hour). Criminal Justice Association Member
OAKLAND COMMUNITY COLLEGE, Farmington Hills, MI
Associate’s Degree/ Pending in Early Childhood & Childhood Development, 1991 (short by 4 credits)
JOHN GLENN HIGH SCHOOL, Westland, MI
College Preparatory, Graduated in June 1984
WILLIAM D. FORD VOCATIONAL TECHNICAL CENTER, Westland, MI
Vocational Certificate in Child Care Development, Graduated in May, 1984
LANDMARK EDUCATION CENTER (HUMAN POTENTIAL TRAINING), Livonia, MI
Basic Forum (1996-1997) ~ Advanced Course (1996-1997) ~ Self-Expression Leadership Program (1998)
Affiliations:
Michigan Council of Private Investigations
International Private Investigations Union
Reference:
Business References
Jeffery Weisberg, Esq.
Attorney
The Law Offices of Amarnath Gowda
31275 Northwestern Hwy., Suite. 140
Farmington Hills, Michigan 48334
(248) 932-0630 ext. 237
Jeff@gowda.com
Bo Hyun Kang Esq.
Attorney and Counselor at Law
Law Offices of Bo Hyun Kang
31275 Northwestern Hwy., Suite 140
Farmington Hills, Michigan 48334
(248) 539-9242
None
Mona Aggarwal
Vice President HR & Finance Administration
Systems Technology Group, Inc.
3155 W. Big Beaver Road, Suite 220
Troy, Michigan 48084
(248) 643-9010
None
Joel H. Kaufman, Esq.
Attorney and Counselor at Law
The Law Offices of Joel Kaufman
31275 Northwestern Hwy., Suite 140
Farmington Hills, Michigan 48334
(248) 851-3171
None
Personal References
Debbie A. Walters
6974 Paige Lane
Ypsilanti,MI 48197
(734) 487-0509
Susan A. Liggett
1496 Sheridan
Plymouth,MI 48170
(248) 982-2705
Samira K. Lazreq
4344 Sadalia Road
Toledo, OH 43623
(419) 517-3644
skhan_lazreq@hotmail.com
Sandra R. Cole
c/o The Law Offices of Amarnath Gowda
31275 Northwestern Hwy.
Suite 140
Farmington Hills, MI 48334
(248) 932-0630 ext. 230
Personal E-mail:hkitty59@yahoo.com
Business E-mail:sandra@gowda.com
Candidate Contact Information:
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