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Project Management Resume
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| Desired Industry: Information Technology |
SpiderID: 21189 |
| Desired Job Location: Mitchellville, Maryland |
Date Posted: 6/3/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: any date |
| Desired Wage: 75,000+ |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Masters |
Willing to Relocate: No |
Objective:
To offer my experience in management, customer service and marketing strategies and
solutions to an organization that would benefit from my assertive style of developing
customer relationships and my desire to work for an organization that seeks to maximize
my individual growth potential and profitability.
Experience:
BRANCH MANAGER. Superior Mortgage Group, LLC, Largo MD August 2007 – Present. With the home office, work closely with customers and Lawyers during all closings and conducted loan closing upon request of the closing Law Office. Gained expertise in all aspects of mortgage loan processing while becoming an expert in handling slow payments and credit repairs. Utilized many different sources to obtain information to satisfy the analytical review process of the Public Financial Disclosure and Confidential Financial Disclosure Reports. Managed day to day activities of examining financial data reported on disclosure reports, while applying regulatory provisions to ensure that no conflict of interest exist. Clarifies discrepancies or obtained further explanations on disclosed data through meetings, correspondence or telephone exchanges with their financial representatives.
LOAN OFFICER. Fort Washington, DC 20744. Access Capital Mortgage, LLC.
December 2006 – August 2007. Excelled in sales, marketing strategy, customer service, decision making, and problem solving skills. Worked closely with customers and Lawyers during all closings and conducted loan closing upon request of the closing Law Office. Maintained a steady month of closings. Gained expertise in all aspects of mortgage loan processing while becoming an expert in handling slow payments and credit repairs. Utilized many different sources to obtain information to satisfy the analytical review process of the Public Financial Disclosure and Confidential Financial Disclosure Reports. Managed day to day activities of examining financial data reported on disclosure reports, while applying regulatory provisions to ensure that no conflict of interest exist. Interfaces daily with Loan Officers recommending alternatives to resolve conflicts as provided for under the statue. Clarifies discrepancies or obtained further explanations on disclosed data through meetings, correspondence or telephone exchanges with their financial representatives. Provided education to employees regarding ethics rules and financial reports requirements based within the statue and regulations relevant to investments and liabilities.
LOAN OFFICER. Mitchellville, MD 20721. AGA Capital, Mitchellville, MD
July 2005 – December 2006. With past experience, excelled in this position, which required excellent sales, marketing strategy, customer service, decision making, and problem solving skills. Worked closely with customers and Lawyers during all closings and conducted loan closing upon request of the closing Law Office. Gained expertise in all aspects of mortgage loan processing while becoming an expert in handling slow payments and credit repairs. Utilized many different sources to obtain information to satisfy the analytical review process of the Public Financial Disclosure and Confidential Financial Disclosure Reports. Managed day to day activities of examining financial data reported on disclosure reports, while applying regulatory provisions to ensure that no conflict of interest exist. Interfaces daily with Loan Officers recommending alternatives to resolve conflicts as provided for under the statue. Clarifies discrepancies or obtained further explanations on disclosed data through meetings, correspondence or telephone exchanges with their financial representatives. Provided education to employees regarding ethics rules and financial reports requirements based within the statue and regulations relevant to investments and liabilities.
PROJECT MANAGER/IMPLEMENTATION ENGINEER II. MCI, Vienna, VA
November 2000- July 2005. Manage all aspects of the implementation process for National and Corporate accounts to include site surveys, equipment selection, and order preparation. Oversees the engineering of complex telecommunications local and Long-distance services, LAN and WAN service solutions. Knowledgeable with implementing a variety of circuits such as T-1, DS-3, OC-48, IP/VPN, Internet services, Frame Relay, Voice over IP, Private Line services, etc. Performs telecommunications engineering site surveys, develops Bill of Material (BOM) list, installation specifications, cost estimates and budget analysis. Plans and directs engineering, installation, maintenance projects, prepare and presents briefing to the CEO, CIO and/or IT Managers. Develops policies, guidelines, and standards for the planning, development, integration, implementation, and evaluation of information technology systems and subsystems. Analyzes statutory requirements against existing directives to assess the degree of change necessary to comply with new requirements, coordinates comments on revised directives and incorporates comments or resolves issues into the final directive. Analyzes feasibility studies, proposals, and in-depth analyses of current requirements and forecast trends and future needs. Kept abreast of changing and emerging technology. Developed and prepared and instruction guideline for the processing and installation of IP/VPN for sales, management and co-workers. Utilize MS Project as a tool to organize the project and to ensure that we meet the customers’ expectations.
December 1999 – November 2000: IMPLEMENTATION ENGINEER I.
Promoted to this position to manage all aspects of the implementation process for
Major and Government accounts to include site survey, equipment selection and order preparation. Working with a client base of 30+. Worked closely with Venders and company POC’s to ensure a smooth transition to the MCI network. Supervised the Implementation Coordinator.
June 1999-December 1999: IMPLEMENTATION COORDINATOR.
Provided support for the Implementation Engineers. Working with a client base of approximately 30+ major and government accounts. Verified each order to ensure it is a clean order to submit downstream. Tracked the completion of each order.
Provided support to customers when Implementation Engineers are unavailable.
Verified that each account number assigned to customers were correct. During my off
time I took the time to learn the position of Implementation Engineer, and completed
on-line training through WorldCom University. Displayed to management an
eagerness to learn in order to be considered for any future openings that may occur
which later afforded a promotion to IE (Implementation Engineer)
MORTGAGE SPECIALIST / MANAGER. 1st Financial Services, Fayetteville, NC (1995-99). Began as a Loan Officer then quickly excelled in this position, which required excellent sales, marketing strategy, customer service, decision making, and problem solving skills. When promoted to Manager, utilized many different sources to obtain information to satisfy the analytical review process of the Public Financial Disclosure and Confidential Financial Disclosure Reports. Average closing was 5+ monthly.
ADULT PROBATION SERVICES OFFICER. N.C. Department of Corrections, Raeford, NC (1990-95). Because of my exceptional work performance, excellent attitude, and superior work performance, was promoted in the following:
1994-95: Adult Intensive Probation Parole Officer. Was promoted to a supervisory position with an assistant, which involved providing guidance and supervising a caseload of 50 clients.
· Earned widespread respect for my ability to establish rapport and cordial relationships with a wide variety of individuals from troubled backgrounds and with
turbulent case histories.
Education:
MBA, Computer Resource and Information Systems Management, Webster University, Washington, DC 20332 completion May 2003.
B.S. in Business Administration, Fayetteville State University, Fayetteville, NC 1988.
Skills:
MS Project, MS Front Page, MS Office Suite, Windows XP, TCP/IP, Frame Relay, IP/VPN, Multiplexers, PBX, ISDN, BGP, IGRP, DAP, LDAP, XML, HTML, HTTP, IPX
Systems: Genesis, Point, Encompass, MCI’s Implementations systems
Additional Information:
PERSONNAL Enjoy achieving, and exceeding ambitious goals through my ability to work effectively with others. Excel in prospecting for new business. Resourceful and high energy. A self starter and always self motivated.
TRAINING Project Management, 08/01/2002, 9 Weeks, Webster University
System Analysis and Design, 11/01/2002, 9 Weeks, Webster University
AWARDS MCI Presidential Club 2001 and 2003 winner. MCI MVP July 2002. Top Dog award for Project Management 2003. 1999 Legend Award.
CERTIFICATION Certified North Carolina State Probation and Probation Parole Officer
Candidate Contact Information:
| Name: Sonya Baynes |
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| Street: |
Phone: 3012496444 |
| City: Mitchellville |
Fax: - |
| State: Maryland |
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| Zip: 20721 |
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| Web Site: |
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