Customer Service - Customer Service Technical Support Resume Search
Customer Service - Customer Service Technical Support Resume Search
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Customer Service Resume


Desired Industry: Customer Service/Technical Support SpiderID: 21159
Desired Job Location: Sevierville, Tennessee Date Posted: 5/31/2008
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel:
Highest Degree Attained: Willing to Relocate: No


Objective:
Energetic and motivated person seeking to find long-term employment in a challenging work environment with benefits and competitive pay.


Experience:
2007-Current-Baymont Inn & Suites Kodak, TN Front Desk Clerk
Balanced all reservations through Internet based site and Opera.
Organized and distributed Calendar of Events.
Developed Training Manual and responsible for the training of all new employees.
Created and updated all spreadsheets and documents.
Cultivated repeat and referral business through excellent customer relations.
Inventory control for room availability.
Handled customer complaints and problem resolution.
Public relations to the city of Pigeon Forge, Sevierville and Kodak for excellent referrals to area attractions.
Maintained excellent cash flow history.

2005-2007All Phase Construction Sevierville, TN Administrative Assistant
Maintains and operates a complete and systematic set of general books of account, including various accounts.
Classifies a wide variety of receipts and expenditures and distributes items.
Distributing and receiving of all time cards.
Responsible for all safe counts and daily deposits all while maintaining excellent cash flow history.
Tracking and ordering supplies; Along with other various clerical duties.

2005-2005 Radio Shack Sevierville, TN
Sales Associate
Cultivated repeat and referral business through excellent customer relations.
In charge of receiving all inventory and seeing it distributed.
Reorganization of entire store.
Maintained excellent cash flow history.
Verizon Wireless and Sprint phone sales.
Expanded sales team from 50 to 100 representatives.
Tripled division revenues for each sales associate.
Expanded sales to include mass market accounts

2003-2004 Family Inns of America Pigeon Forge, TNv Asst. Manager
Rehired and promoted to Asst. Manager from Desk Clerk.
Responsible for Safe Counts and daily bank deposits. All while maintaining excellent cash flow history.
Cultivated repeat and referral business.
Inventory control for room availability.
Overseeing all housekeeping and maintenance departments.
Reservation assigning.
Scheduling of all employees.
Communication from executive office; Tracking and ordering supplies.

2001-2003 Web Page Design Hartselle, AL
Sub-Contracted
Creation and design of websites using Flash, JavaScript, and HTML.
Graphic Design using Adobe.
Adding pictures, changing text, updating inventory.

1998-2001 Tech/Consultant Baltimore, MD Sub-Contracted
Installation of computer software and hardware along with upgrades.
Office networking
Virus detection and removal.
Sharing files via FTP
Internet setup
Home visits for consultation


Education:
Self Taught - Experience - Very fast learner.


Skills:
Customer Service; People Skills; Problem Resolution; Money Handling; 52 WPM – 250 AKPM; Office Management; Multi-tasking; Graphic Design; Programs Include: Microsoft Office; Quicken; FTP; Adobe Photoshop; Cool 3D;


Reference:
Available upon request.


Candidate Contact Information:
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