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| Desired Industry: Customer Service/Technical Support |
SpiderID: 21052 |
| Desired Job Location: norcross, Georgia |
Date Posted: 5/21/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: may 22 2008 |
| Desired Wage: |
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U.S. Work Authorization: |
| Job Level: New Grad/Entry Level |
Willing to Travel: |
| Highest Degree Attained: |
Willing to Relocate: |
Objective: Crea C Dubose 602 Ashley Lakes Dr. Norcross, GA 30092 678-698-6832
Dear Sir or Madam,
Please find enclosed a copy of my resume for your perusal. My objective is to obtain a position with your organization as a Manager. I am ambitious, fast learner with several years of management experience coupled with customer service.
I am responsible for the overall performance of a high volume retailer. Some of my responsibilities includes, overseeing daily business operations, inventory control, stockroom organization, visual displays, scheduling and employee training. With a focus on providing out standing customer service and increasing revenue . As your employee, I will bring a focus on customer satisfaction with the ability to manage and motivate employees. I have the capability to adapt and understand daily operations in any environment.
Sincerely,
Crea C Dubose
Experience: CREA DUBOSE 602 Ashley Lakes Dr.• Norcross GA 30092 • cdubose714@aol.com • 678.698.6832 PERSONAL SUMMARY Highly personable Customer Service Professional with the ability to interact with all levels of management, clients and peers. • Talent for identifying customer needs and presenting appropriate company product and service offerings. • Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. • Expertise in resolving escalated customer service issues. • Proficient with Microsoft Office System
PROFESSIONAL EXPERIENCE Catherine’s – Norcross, GA 2007-2008 Customer Care Associate Assist customers with merchandise, answered questions, responded to concerns, and alleviated delicate situations with professionalism and sensitivity. • Maintained an accurate cash register consisting of large tenders. • Received Customer Service Award for outstanding track record of positive customer feedback. • Assist with arranging merchandise on sales floor for marketing purpose • Leading promoter for, Perks Plan Plus, Catherine’s rewards card, and Catherine’s Charge Arby’s – Tucker, GA 2007 Lead Cashier Investigated and resolved customer concerns with non-satisfied products in collaboration with other department to insure satisfaction of customers and clients. . • Demonstrated excellent customer service by promptly assisting the customer • Kept accurate register with large balances • Assist with training of new employees EDUCATION AND TRAINING LE CORDON BLEU– Tucker, GA
Candidate Contact Information:
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