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Office assistant, caseworker Resume
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| Desired Industry: Clerical/General Office |
SpiderID: 21026 |
| Desired Job Location: Mobile, Alabama |
Date Posted: 5/20/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: 06/01/2008 |
| Desired Wage: $25,000+ |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: No |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Objective:
Office Support, Customer Service or Social Service Position
Profile
• Highly motivated and innovative professional with extensive and diverse experience.
• Demonstrated superior analytical and organizational ability with well-developed verbal and written communication skills.
• Proficient in use of word processing, spreadsheets, database management, and other computer applications.
• Proven ability to quickly establish rapport and inspire confidence with diverse individuals and groups.
• Efficient and productive multi-tasker in high volume, demanding environments.
Experience:
Office Manager - Goldsmith Development, Inc., Mobile, AL, 2007-present,Dr. Kiah Edwards, III, Owner, 281-250-6403
Caseworker - Department of Social Services, Kannapolis, NC, 2001-2007, Susan Gadd, Supervisor, 704-920-1432
Office Assistant – Adult Education Center, Concord, NC, 1999-2001, Dr. Paula Jones, Director, 704-789-7957
Education:
Purdue University - W. Lafayette, IN, BA in Sociology, 1974
Skills:
Office Support/Customer Service
•Maintain financial records using computer software.
•Prepare contracts, proposals and estimates.
•Answer phones, handle inquiries and complaints, schedule appointments.
•Design business documents, compose and mail correspondence.
•Research and inspect investment properties.
•Organize filing system, order supplies and maintain office equipment.
•Worked with schools, library, government, storage, insurance and real estate businesses.
Social Service
•Interviewed and evaluated personal and financial data to determine eligibility for government aid programs.
•Explained policy and procedure, authorized grant amounts and services using government and hospital databases.
•Coordinated with agency and community representatives to facilitate client access to resources, participating in seminars and health fairs to educate public when needed.
•Received staff development and training in CPR, Customer Service, and Spanish.
•Maintained comprehensive case files used as a standard to train other workers.
•Received merit increases based on averages of 99% application accuracy, 100% review accuracy, and 171% productivity rate. May 2002 Employee of the Month.
•Served on emergency staff and agency organization committees.
•Selected as liaison worker for local hospital and agency in October 2005.
Additional Information:
Over 15 years of clerical and social service experience in a wide variety of organizations. I have been a homemaker and volunteer with school library, mentor and tutoring programs to assist needy youth; community development projects to beautify parks and repair homes; and nursing home to aid the elderly in transitioning from private living.
Reference:
Norma Kepner, Supervisor
Cabarrus County Department of Social Services
1303 S Cannon Blvd
Kannapolis, NC 28083
704-920-1429
NKepner@cabarrusdss.net
Cathy Straub, Accounts Receivable Specialist
Carolinas Medical Center - Northeast
920 Church St N
Concord, NC 28025
704-789-7907
cstraub@northeastmedical.org
Mandy Smith, Caseworker
2008 Woodhurst Ln
Albemarle, NC 28081
704-920-1412
MSmith@cabarrusdss.net
Sondra Brown
546 Easy St
Concord, NC 28027
704-795-4834
sunshinebrown@ctc.net
Cynthia Kessel
P O Box 209
New London, NC 28127
704-920-1796
ckesse11888@peoplepc.com
Candidate Contact Information:
| Name: Pamela Edwards |
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| Street: |
Phone: - |
| City: Mobile |
Fax: - |
| State: Alabama |
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| Zip: 36613 |
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| Web Site: |
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