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Customer Service/Office Assistant Resume
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| Desired Industry: Customer Service/Technical Support |
SpiderID: 21011 |
| Desired Job Location: Portland, Oregon |
Date Posted: 5/19/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: Immediatley |
| Desired Wage: 9.50/hr |
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U.S. Work Authorization: Yes |
| Job Level: New Grad/Entry Level |
Willing to Travel: No |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Objective:
I seek a position that will allow me the opportunity to contribute my drive, enthusiasm, and creativity to your company.
Experience:
Pizza Roma: April 2006 – May 2008 Portland, OR
Shift Leader/Cashier-
• Responsible for all opening and closing duties.
• Handled inventory and placed food orders twice each week.
• Attended to/resolved customers’ questions, concerns and complaints.
• Supervised all employee lunch/break schedules.
• Was responsible for creating/implementing new procedures to increase productivity.
ACS Inc: Dec. 2004 – Aug. 2005 Portland, OR
Customer Care Specialist-
• Discussed details of specific functions in the customers’ phones.
• Processed payments and assisted in the resolution of billing, as well as non-billing issues.
• Worked as a team player within the company, helping to meet team standards and accomplish short and long-term goals.
Wild Oats Market Place: Oct. 2002 – Sept. 2004 Hartford, CT
Front-End Supervision/Cashier
• Natural Living Rep: Attended to customers’ questions and concerns regarding vitamins, herbal remedies, and beauty supplies; Reordered products and helped with monthly inventory; Stocked/blocked shelves provide general maintenance of the Natural Living department.
• Assisted customers with special orders and product returns.
• Applied problem solving skills to diffuse customer indisposition.
• Supervised lunch/break schedules for cashiers.
Earthgirl5 Apparel: Oct. 2001 – April 2003 New York, NY
Self-Employed Designer/Vendor:
• Designed, produced, and sold custom made clothing and accessories to the public in an outdoor environment.
CBS News (NE Bureau): June 1999 – July 2001 New York, NY
Assistant Office Manager:
• Maintained employee payroll and time sheets.
• Handled purchase orders and vendor invoices for accounts payable.
• Was responsible for the replacement and distribution of various tapes to producers, staff, and freelance camera/sound engineers.
Carla Hall Design Group: April 1998 – May 1999 New York, NY
Assistant Office Manager:
• Solely responsible for opening and closing the office daily.
• Performed receptionist duties, such as greeting clients and answering/directing phone traffic.
• Oversaw the inventory and purchasing of departmental supplies.
• Maintained and updated client database using ‘Now Contact’ and ‘Outlook Express’.
• Responsible for time sheets and vendor invoices using ‘Time Slip’ software.
• Handled weekly bank deposits, averaging $200,000.
MediAmerica, Inc: March 1997 – April 1998 New York, NY
Receptionist/Office Assistant:
• Responsible for opening and closing the office daily.
• Greeted clientele, answered/directed phone traffic using a switchboard system.
• Preformed secretarial duties such as typing, filing, faxing, data entry, and mail distribution, including the organization and preparation of commercial tapes and affidavits.
Education:
Central Connecticut State University, 1992 New Britain, CT
• English literature
Candidate Contact Information:
| Name: Jasmine Gonzalez |
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| Street: |
Phone: 503-231-6475 |
| City: Portland |
Fax: - |
| State: Oregon |
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| Zip: 97232 |
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| Web Site: |
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