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Customer Service Representative Resume
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| Desired Industry: Customer Service/Technical Support |
SpiderID: 21010 |
| Desired Job Location: Portland, Oregon |
Date Posted: 5/19/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: Immediately |
| Desired Wage: 9.00/hr |
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U.S. Work Authorization: Yes |
| Job Level: New Grad/Entry Level |
Willing to Travel: No |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: No |
Objective:
I seek a position that will allow me the opportunity to contribute my drive, enthusiasm, and creativity to your company.
Experience:
Remote & Manual Services, Feb. 2007 May 2008 Milwaukie, OR
Customer Service Representative/Warehouse
Placed customer orders using company-specific software.
Retrieved products from warehouse to fill customer orders.
Attended to/resolved customers questions, concerns and complaints.
Cleaned necessary items in preparation for shipment.
Bagged/labeled/boxed orders for shipment.
Helped unload/stock merchandise/supplies from delivery trucks.
Entered merchandise into computer database.
Barrett Business Services Inc, Nov. 2006 Feb. 2007 Portland, OR
Customer Care Specialist
Placed customer orders using company-specific software.
Processed payments and assisted in the resolution of billing, as well as non-billing issues.
Tested/familiarized myself with merchandise, daily.
Good Cents, Aug. 2006 Oct. 2006 Medford, OR
General Employee
Operated cash register and offered in-store promotions.
Stocked/straightened sales floor.
Cleaned/priced merchandise.
Carried furniture and other purchases to customers vehicles.
Assisted in picking up and delivering donated goods to/from retail locations.
Multiple Sclerosis Society, Portland (MSSP), Nov. 2005 Feb. 2006 Portland, OR
Donation Trailer Attendant
Handled all operations for the remotely-located donation trailer without supervision, including opening/closing
responsibilities.
Received goods of all kinds from individuals, including helping transfer donations from their vehicle(s) to the trailer, and
supplying the donator with a tax receipt.
Cleaned trailer/external donation bin daily, and helped transfer donations from the trailer/bin to the pick-up truck weekly.
ACS, Inc, Mar. 2004 July 2005 Portland, OR
Customer Care Specialist
Welcomed new customers to the company.
Discussed details of specific functions in the customers phone(s).
Processed payments and assisted in the resolution of billing, as well as non-billing issues.
Worked as a team player within the company, helping to meet team standards and accomplish short and long-term goals.
Blockbuster Entertainment Corp, Aug. 2003 Mar. 2004 Portland, OR
Cashier/Customer Service Representative
Operated cash register and offered in-store promotions.
Helped customers find the right movie by directing them about the store, as well as recommending specific titles.
Ran returned/misplaced movies to their appropriate spot in the store.
Cleaned store during lulls.
Staples, Mar. 2002 Aug. 2003 Portland, OR
Cashier/Customer Service Representative
Carefully conducted cash register duties, dealing with large sums of money, daily.
Helped customers find specific items in the store.
Was responsible for the upkeep of the customer service/checkout areas.
Education:
Phoenix High School, 1998-2002 Phoenix, OR
3.44 Cumulative GPA
Honor Roll
Marching/Symphonic/Jazz Band
Candidate Contact Information:
| Name: Benjamin Gibeson |
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| Street: |
Phone: 503-231-6475 |
| City: Portland |
Fax: - |
| State: Oregon |
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| Zip: 97232 |
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| Web Site: |
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