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| Desired Industry: Customer Service/Technical Support |
SpiderID: 21008 |
| Desired Job Location: Matteson, Illinois |
Date Posted: 5/19/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: 05/20/2008 |
| Desired Wage: negotiable |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: No |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: No |
Objective:
To obtain a position with a company that promotes innovation and where I can utilize my superior customer service and leadership skills.
Experience:
12/2007 - 01/2008 Tall Girl Shop LTD. Chicago, IL
Associate
Customer Service
Received and processed web and phone orders and prepared for shipment
Answer phones as well as received and processed shipment
Processed credit, check, and debit transactions
03/2006 - 02/2007 Marshalls Department Store Calumet City, IL
Associate
Customer Service
Greeted and assisted customers with store inquires
Facilitated inventory
Assisted customers in fitting rooms, and at point of sell
Worked efficiently in a high volume environment
07/2005 -10/2005 Hudson News Group(O’Hare Airport) Des Plaines, IL
Concessionaire
Customer Service
Stock and Inventory
Upsale of Merchandise
Cashier
Greeting and answering customer inquires
12/2004 -07/2005 TeleSight Inc. Chicago, IL
Market Researcher
Customer Service
Made and received calls to Customers
Completed computer generated survey via telephone
Education:
08/2004 - 06/2005 Kennedy King College Chicago, IL
n/a
Minored in Child Development
Obtained some college level credits
Skills:
Excellent verbal as well as written communication skills as well as very personable. Proficient in MS Word, MS Excel, MS PowerPoint, and Internet Explorer. Willingness assume responsibility and takes initiative. Able to work effectively either alone or in a team environment. 98% accuracy in cashiering as well as dictation.
Candidate Contact Information:
| Name: Katryane Jenkins |
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| Street: |
Phone: 708-747-0662 |
| City: Richton Park |
Fax: - |
| State: Illinois |
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| Zip: - |
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| Web Site: |
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