General Manger - Miscellaneous Resume Search
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General Manger Resume


Desired Industry: Miscellaneous SpiderID: 20770
Desired Job Location: Denver, Colorado Date Posted: 4/25/2008
Type of Position: Full-Time Permanent Availability Date: 4/24/08
Desired Wage: 90000-100000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Other Willing to Relocate: No


Objective:
To be a key player in the growth and financial success of an ethically sound company.


Experience:
"The control and loyalty Greg had in his organization was incredible. In my role, I had five businesses to manage--and the one operation I could always count on to know what was going on, and how to fix it, was his business. I highly recommend him as a General Manager/ Director of Operations." - Corporate Director of Operations, Kelly Capital

Visionary, results-focused operations leader recognized for turnaround success to streamline chaotic operations and return to profitability at prominent facilities. Resourceful problem-solver credited with "outside-the-box" thinking, effective cost control, and viable long-term vendor relations. Noted for ability to quickly distill complex data, improve performance, and drive peak revenue generation through restructuring. Able to relocate.

* Turned around underperforming operations to attain $1.7M in peak NOI and $6M revenue from original $600K loss, incorporating key stabilizing measures, outperforming predecessors despite capital investment challenges, and attaining Top 30 ranking among all U.S. FECs.
* Netted $500K by initiating cellular sites for property; collaborated with providers including Verizon, Cingular, and Nextel/Sprint to establish contracts for subsequent sale to investors.
* Slashed cost of sales by 6%, stabilizing operations by developing weekly inventory numbers, redirecting invoicing, creating purchase order system, and restructuring revenue share/facilities contracts with vendors.
* Pulled off on-time delivery of South African facility against rising concerns affecting schedule including design flaws, labor shortages, cultural differences, food/beverage infrastructure, and company-staff tension.
* Produced $9M revenue, and developed $3.5M food/beverage budget, $4M admissions spend, and $850K retail sales budget; managed operations with focus on creative development efforts.
* Obtained $2M over projected sales price, increased attendance by 14%, and reduced cost of goods sold by 6% as GM of operation positioned for resale. Cut all labor costs 4%+ with staff tracking system.

CAREER PROGRESSION & PERFORMANCE

Fat City Entertainment, Littleton, Colorado, 2002-2008
VICE PRESIDENT OF OPERATIONS
Selected to deliver significant profitability and organizational improvement, with key role in revenue generation, cost control, events, P&L, business development, and employee relations at well-known, 145,000-square-foot center. Held primary responsibility for staff hiring and development, and directed 185 employees in addition to subcontractors. Presented options for additional activities and promotions to corporate executive team. Preserved and improved facilities conditions through new maintenance programs.
* Delivered strong staff performance despite challenge of industry culture, using focus on employee strengths and effective coaching. Staffed major events by hiring and training temporary workforce.
* Established critical measures affecting strategies for profitability and accountability; instituted first in-house accounting department, database usage, and revenue/expense reporting used for trending purposes.
* Expanded revenue-generating opportunities, promoting center over six new competing venues by bringing in events of up to 6,000 attendees and $250K each, plus additional customer activities.
* Held energy expenses down in face of rising electrical costs; achieved cultural shift affecting usage through staff training and operational schedules. Obtained energy studies and used conservation programs.
* Reduced revenue share by $500K, renegotiating contracts with vendors to establish viable measurement.
* Cultivated positive community image to gain support for large events, developing relationships with local law enforcement and municipal government agencies.

Wave House / Wave Loch, Durban, South Africa & San Diego, California, 1997 - 1999 & 2001-2002
VICE PRESIDENT OF OPERATIONS, 2001 - 2002
Recruited to leadership consulting position, with charter to drive project development for startup, first-in-kind center centered around high-profile board sports events. Created status review system and procedural changes to address incomplete components. Established positive working relations with native employees, assisted GM with scheduling, and promoted center through endorsements. Directed policy/procedure development for operations, accounting, marketing, food/beverage, admissions, and IT.
* Exceeded projections by generating 275,000 visitors within first month of operations.
* Prevented cost overruns by gaining buy-in on design corrections, establishing collaborative relationship with site manager and developing support services partnerships.
DIRECTOR OF OPERATIONS, 1998 - 1999
Personally recruited by original designer and concept patent holder to supervise development of business segment including revenue/operating budgets and marketing plans.
* Contributed core $16M facility concepts including design, construction, and operations planning.
* Managed negotiations process with Chinese investors.

Palace Entertainment, San Diego, California, 1999-2001
VICE PRESIDENT AND GENERAL MANAGER
Chosen to bring fresh perspective at major theme park, with oversight of financial management, marketing, group sales, facilities, staff, loss management, and guest services. Prioritized projects, developed strategic capital budget, selected contractors, created weekly inventory program, and implemented weekly labor tracking system.
* Achieved #2 EBITDA ranking among 17 locations for cost of sales, labor, and operating expenses, with peak all-time revenue of $3.5M facilitated with aggressive maintenance schedule.

Morey's Piers / Raging Waters, Wildwood, New Jersey & San Jose, California, 1995-1997
DIRECTOR OF RESALE OPERATIONS
Took oversight of startup concessions program for five total facilities attracting 3.5 million visitors annually. Managed $2.5M capital and operating budget, and oversaw 185 employees.
* Controlled costs with creation of program to interview past customers and implement suggestions.
* Produced $2.5M in sales in 18 months through food/beverage, retail, and gaming operations restructuring.


Other positions: DIRECTOR OF REVENUE OPERATIONS, Raging Waters; GENERAL MANAGER, White Water Canyon, Chula Vista, California


EDUCATIONAL BACKGROUND

STUDIES FOR BACHELOR OF ARTS, San Jose University, San Jose, CA


Education:
3.5 yrs at San Jose State University
Major in Education


Affiliations:
Linked In
WWA
IAAPA


Skills:
Value Offered:
* Team Building
* Business Growth Strategies
* P&L Accountability
* Capital Budgeting
* Startup & Turnaround Situations
* Project Management
* Vendor Relationships
* Operations Planning & Improvement
* Community Relations
* International Diversity
* Contract Management & Negotiations
* Facilities Construction


Reference:
PROFESSIONAL & BUSINESS COMMUNITY REFERENCES
Mark Livingston – Former Supervisor, Kelly Capital (Fat City Entertainment Parent)
Recruited and supervised Greg at Fat City Entertainment.
President / CEO, Access Property Group Cellular: 858-518-5940

Robert Richardson – Former Corporate Director of Operations, Kelly Capital
Direct supervisor at Fat City Entertainment.
Retired Cellular: 760-285-5662

Captain James Thatcher – Collaborative Relationship, Fat City Entertainment
Worked with Greg on many business events to obtain permits and manage safety.
Captain, West Metro Denver Fire Department Work: 303-989-4307, ext. 513

Mark Hoskins – Collaborative Relationship, Fat City Entertainment
Worked with Greg on several design programs to enhance Fat City Entertainment property.
Owner / President, Mark Hoskins Architects Cellular: 303-596-6606 / 303-298-0755
Steven Jackson – Former Assistant General Manager, Fat City Entertainment
Worked under Greg at Fat City Entertainment.
District Manager, The Bailey Company Cellular: 303-548-8649


Candidate Contact Information:
Name: Gregory Tomasello
Street: Phone: 303-408-3187
City: Arvada Fax:    -
State: Colorado
Zip: 80007
Web Site:


    



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