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Freelance Computer Consultant Resume
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| Desired Industry: Information Technology |
SpiderID: 20683 |
| Desired Job Location: Cleveland, Akron, Richfield, surronding suburbs, Ohio |
Date Posted: 4/16/2008 |
| Type of Position: Contractor |
Availability Date: |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Other |
Willing to Relocate: No |
Objective: Highly motivated freelance computer consultant with extensive knowledge in system implementations, problem solving to improve productivity and business processes. Effective communicator and writer.
Experience: WORK EXPERIENCE
Platinum Technologies, Akron, Ohio & Mirifex Consulting, Strongsville, Ohio 9/06 – 3/08 Computer Consultant/Senior Project Manager •Project Manager/Business Analyst for the implementation of various UltiPro human resource/payroll SQL 2000 database and web based application. Developed testing matrix, implemented and configured the system maintaining integrity and accuracy of the database. Developed and wrote end user processes and procedural manuals. •Project Manager/Business Analyst for a time and attendance application with a go-live of July 2008. •Acted as liaison with management and software vendors to clarify program intent, identifying limitations or road blocks, recommended process improvements, and provided analysis of resolutions. •Acted as a liaison with UltiPro user community and the businesses health, dental, COBRA and 401K vendors to develop custom file formats using Cognos Imprompto, Excel, .txt or .csv. •Gathered technical specifications for EDI transmissions, reviewed technical requirements for the businesses needs, organized the information so the business could make an informed decision. •Analyzed current business processes and provided solutions to reduce redundancy in work. •Mentored the user community on how to maintain the UltiPro database and all its modules. Worked with IT Department and vendor as it related to issues the 4-servers that made up the UltiPro environment. •Created interactive forms with Adobe Designer and reports using Cognos Imprompto.
Blessed Assurance Consulting and Training, Medina, Ohio 5/99 – 5/06 Client: Cleveland Clinic Health System 5/05 – 5/06 Computer Consultant •Business Analyst/Chairmen for the Kronos Time and Attendance Project Education and Training subcommittee. •Acted as liaison between the Cleveland Clinic and the consulting company leading the implementation. •Participated in all areas of the implementation including: training users, identifying data requirements, developed training materials, and resolved user issues.
Client: Marymount Hospital 5/99 – 5/06 Computer Consultant •Project Manager/Business Analyst for a Matrix time and attendance application. Implemented and configured the system, developed testing matrix and tested the system for data integrity. Developed a training manual and conducted training for the user community. Successfully trained over 100 users and converted 1,100 employees to the new system. After go-live, took the role of the HRIS Analyst. •Implemented, configured and tested the employee benefits module for upgrades and flex benefits. Reduced the overhead outsourcing consulting charge by thousands of dollars by doing the work in-house. Developed the testing matrix and tested the application to ensure accuracy of the configured flex benefits. •Consulted with the Human Resources and Payroll Departments recommending solutions to improve work flow such as automating reports and extracting data from the HRIS system to analyze in Excel. •Implemented and tested enhancements to an Access database for the Physical Therapy Department. This allowed management to report statistical information for accurate marketing strategies. •Developed an Access database for the Marketing Department which allowed them to automate a manual process reducing the number of hours to produce statistical data by 50% or greater. •Provided technical assistance and educated users on the Microsoft Office Suite of applications. •Analyzed existing processes developed process improvements and documentation. Trained users on the process improvements.
Client: Jewish Family Services 3/03 – 5/05 IT Consultant/Systems Analyst •Implemented a SQL based scheduling, billing and payroll system called VividCare. Acted as a liaison with the vendor to evaluate and resolve system problems. •Provided technical support for VividCare user community. •Lead 2-6 team members in bi-weekly meetings to develop process improvements and procedures as it applied to VividCare. •Created Access queries and developed data access pages for reporting data. This process saved the company over $3,000.00 and kept the work in-house. •Conducted training for user community, developed training materials.
PlanSoft Corporation, Twinsburg, Ohio 9/98 - 4/99 Software Support Technical Specialist •Provided technical support for PlanSoft’s proprietary software via telephone or electronically. •Participated in testing PlanSoft’s proprietary software to ensure it met specifications and requirements, analyzing and recording the results. •Developed installation manuals and procedures which reduced support calls.
RMS Technologies, Brook Park, Ohio 8/93-5/98 (Performed duties under ODIN contract at NASA Glenn Research Center) Technical Specialist/Technical Training Specialist •Provided on-site support for user community for Microsoft Word, Excel, Access, Outlook FileMaker Pro, and PageMaker applications for both the Macintosh and Windows platforms in addition to NASA specific software applications. •Developed Y2K compliancy testing methods for COTS software recording the results. •BETA tested Macintosh and Windows software to ensure it met specifications and requirements, analyzing and recording the results. •Conducted instructor-led computer training for various Macintosh and Windows applications. Training was provided in a classroom instructor-led setting or one-on-one. Administer and develop computer training curriculum. •Implemented electronic course registration and room scheduler software. •Analyzed user requirements for the training facility. Administrator training facility which consisted of four training rooms and one conference room. •Developed a FileMaker Pro training course registration and room reservation database reducing the process of using 3 different computer applications down to 1. Administrative time to enroll students and resources were reduced by 80%.
Education: EDUCATION
•Villanova University •Medina Vocational School, Medina, Ohio •Cuyahoga Community College, Parma, Ohio •Cuyahoga Valley Joint Vocational School, Brecksville, Ohio •Brecksville-Broadview Heights High School, Broadview Heights, Ohio
Affiliations: Member of International Institute of Business Analysis
Skills: Business Analyst Systems Analyst Project Manager Technical Writer Software Trainer Report Writer
Candidate Contact Information:
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