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Human Resource Generalist Resume
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| Desired Industry: Human Resources |
SpiderID: 20633 |
| Desired Job Location: Fairfield, Ohio |
Date Posted: 4/11/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: |
| Desired Wage: 32000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: No |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Objective:
-
Experience:
PROFESSIONAL EXPERIENCE
LIBERTI MUTUAL INSURANCE COMPANY, CINCINNATI, OH - 2005-Present
PERSONAL LINES / ASSOCIATE UNDERWRITING TECHNICIAN 2006-Present
- Provide technical expertise on insurance policies and associated documents based on agent requests
- Coordinate with field agents and customers to clarify process changes through E-mail and telephone
- Acquire knowledge and expertise on personal lines insurance and products
- Ensure precise issuance and documentation of policy transactions
- Clarify information for the rating and entry process through constant communication with agents
- Order miscellaneous reports and provide general clerical support
SPECIAL PROJECTS
- Managed Maryland premium increase letters
- Ensured legal compliance with the rules governing auto policy increases within the state of Maryland
- Reviewed pricing increases for existing policyholders to ensure accuracy
- Identified specific reasons for the increase of fees to the policyholder through the utilization of specific pricing guidelines; resolved and recommended the removal of increases, which do not comply to the legal guidelines followed by liberty mutual in price determination
- Prepared and distributes legal compliance letters through certified mailings
COMMERCIAL LINES ACCOUNT REPRESENTATIVE 2004-2006
- Provided quality and timely rating in support of the team’s agents and insured’s
- Ensured concise and articulate interpretation of policy information received and applied premiums and codes necessary for issuing, endorsing, renewing, or canceling commercial lines insurance policies, based on established procedures and authority
SPECIAL PROJECT
- Facilitated in training at Ohio Casualty
HUMAN RESOURCE ASSISTANT 2004
Sheakley, Cincinnati, OH
- Optimized a specialized content management software package known as application extender that utilizes image processing to manage large amounts of data online in a cost effective manner
- Analyzed and scanned the company’s human resource files and performance reviews
FRAME STYLIST / APPRENTICE OPTICIAN 2001-2003
Lenscrafters, Cincinnati, OH
- Generated sales for a Fortune 500 company, managed cash transactions, and utilized specialized software to organize and maintain customer files
- Ensured customer satisfaction, resolved complaints, and persuasively conducted suggestive selling
- Regarded as top seller, consistently exceeded goals by repeatedly driving daily sales of $3,000
LEVEL II JEWELRY SPECIALIST 1991-1997
Level II Jewelry Specialist - Target–Lexington, KY
- Directed and supervised five to ten employees; ensured their efficiency and compliance in the absence of management
PARALEGAL PRACTICUM - OHIO WORKER’S COMPENSATION OFFICE OF APPEALS, Cincinnati, OH 2002
Education:
BACHELOR OF SCIENCE IN LIBERAL ARTS / SOCIAL SCIENCE; FOCUS ON LEGAL ASSISTING (LASS-LG)
Certificate in Office Administration; GPA -3.49 / 4.0 - Dean’s List Honors
The University of Cincinnati – Cincinnati, Ohio, 2002
Skills:
HUMAN RESOURCE GENERALIST
TECHNICAL WRITING - SALES & CUSTOMER SERVICE - INTERPERSONAL RELATIONS - DATA INTERPRETATION
QUALIFICATIONS SUMMARY
- Detail oriented, highly organized, and versatile professional with valuable background in personnel supervision, definition of objectives, documentation, and data analysis
- Enthusiastic and self motivated; works well in team environment with the ability to excel independently and collaboratively
- Accurate in providing administrative support in all types of insurance work, with specialized skills in commercial lines policy information
- Remains productive and fosters commitment to take additional responsibilities and to exceed expectations and corporate goals
- Proficient in MS Office Suite with competent skills in typing and communicating through phone
Candidate Contact Information:
| Name: Pamela Carter |
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| Street: - |
Phone: 513.889.4729 |
| City: - |
Fax: - |
| State: - |
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| Zip: - |
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