Human Resources/Employee Relations Resume

Desired Industry: Human Resources	SpiderID: 20527
Desired Job Location: Charleston, South Carolina	Date Posted: 4/4/2008
Type of Position: Full-Time Permanent	Availability Date: 05/03/2008
Desired Wage: 70000+
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: Yes, 25-50%
Highest Degree Attained: JD	Willing to Relocate: No

Objective:
OBJECTIVE: To use my legal education, work experience and HR vision to successfully lead a quality Human Resources program into the future.

Experience:
EXPERIENCE: 2004 - Present The Home Depot North Charleston, SC
Store Human Resources Manager (SHRM)
Personally responsible for the entire execution of the store HR processes, transactions and file maintenance for multiple locations averaging 150-240 associates with sales ranging from $35-$52 million annually. I successfully established myself as a Human Resources liaison and business partner for senior management. I have earned a positive reputation for conducting outstanding internal investigations and resolutions of labor related issues, such as but not limited; to Title VII, ADA, FMLA, FLSA, Worker's Comp. performance and policy violations.

ACHIEVMENTS:
� Assigned stretch assignments of mentoring new SHRMs in neighboring stores.
� Assigned additional HR Manager duties for neighboring stores without a SHRM.

Employee Relations
� Reduced formal (EEOC) complaints by 100% in every store assignment.
� Reduced internal employee complaints (Awarelines) by 99% in current assignment.
� Achieved the District's highest approval rating in the 2007 Employer of Choice (EOC) survey.
� Exceptional report writing and language skills used to represent the district.
� Created a new process for addressing associate issues "Dear Frank Letters".
� Developed a monthly newsletter, ("Depot Delivery"), with fun, facts and upcoming events.
� Designed the store's Associate Superstars Board for Home Depot's new Homer Award Recognition Program which became the district standard.

Benefits
� Coordinator for the execution of the benefits process and annual enrollment.
� Address and resolve the associate's individual benefits and 401K issues.
� Communicate with medical and investment providers to be an effective liaison to the store.

Recruitment
� Consistently met each assigned store's yearly Affirmative Action (AAP) Hiring Goals of 100%.
� Staffed the store for every sales/ops position within the salary and forecast parameters.
� Developed innovative hiring ideas for seasonal and spring hiring, such as, recruitment easels at the entrances/exits and parking lot job fairs with free hot dogs.

Training
� Responsible for the entire Training and Learning process of the store.
� Consistently maintained a 95% (90% = company goal) store curriculum completion rate.
� Developed and presented Performance vs. Discipline training to store management.
� Established as the premiere New Hire Orientation facilitator for the Charleston area by conducting orientations twice a month to ensure New Hires are indoctrinated properly, trained on the Put Customers First philosophy and energized about working for the company.

Management Development
� Responsible for the execution of the Associate Review Process including payroll increases.
� Tutor to the Mgt. team in document writing needed to represent the store and/or company.
� Developed an effective partnership with District Management in the career development of mid to senior level store management.
� Participated in District and store level HR Review Roundtable discussing present and future talent working for the company.

2001-2003 Mainline Mechanical Morrisville, PA
Human Resources Project Manager
Contract position to review and revise the company's Human Resources and Employee Relations program. The company was seeking to update and become legally compliant with their HR Policies and Procedures for their growing business.

ACHIEVMENTS:
� Established myself as a reliable HR liaison to the Field Site Managers.
� Revised and implemented the Employee Handbook Policy and Procedures.
� Developed and executed the new Employee Relations Procedures for Mgt.
� Developed new user friendly HR forms for field Mgt. use.
� Rolled out trainings and employee feedback meetings to Management.
� Provided recruitment counsel and assisted in the hiring of upper Mgt. candidates.
� Reduced employee complaints and formal charges by 50% with the execution of the new and unambiguous policies and procedures while teaching Mgt. to lead by example.

2000 - 2001 Correctional Medical Services Mt. Laurel, NJ
Area Human Resources Manager
Appointed to the newly created position of Area Human Resources Manager which provided HR expertise for over 1150 employees in 35 prisons spanning over 3 states throughout the Northeast. The position was eliminated when the company lost key nationwide contracts and all HR functions were returned to the corporate headquarters in St. Louis, MO.

ACHIEVMENTS:
� Employee based lawsuits declined 100% under my tenure.
� Established myself as an HR presence in the field and addressed Employee/Labor Relations issues in both Union and Non-Union facilities.
� Implemented new and improved policies to the field increasing productivity as well as an increase in recruitment of nurses to 85% in a prison environment.

1997 - 2000 Massachusetts Bay Transportation Authority Boston, MA
Human Resources Compliance Manager
Hired as part of a task force to address Human Resources issues, such as illegal business practices relevant to Title VII, etc. plaguing the Massachusetts Bay Transportation Authority (MBTA) in the media and political arenas.

ACHEIVMENTS:
� Successfully investigated Title VII allegations of Harassment, Discrimination, Retaliation as well as Labor issues in a 30+ Union Environment.
� Investigation results/reports were used for the legal defense of formal MCAD/EEOC and Labor Relations cases.
� Certification in Dispute Mediation & Arbitration.
� Stretch assignment to Statement Prep. Coach.
� Developed and implemented several trainings and new programs such as Veteran's Policy, Hotline Dispatcher and Employee Assistance Orientation Procedure.
� Successfully promoted a cultural change in a multi-labor union atmosphere through leading by example and Employee Relations trainings in accordance to Government mandates.

Education:
EDUCATION: Juris Doctorate (JD) ~ Southern New England School of Law, 1996
Certificates, Oxford University Law School, UK 1996
International Litigation and US vs. UK Civil Liberties

Bachelor of Science in Criminal Justice/Psychology ~ College of New Jersey
(formerly Trenton State College) 1986.

Skills:
Microsoft Office: Word & Excel
Outlook
PowerPoint
Certified Employment Mediator

Candidate Contact Information:

Name: Frank Giorgianni
Street: -	Phone: (267) 980-3738
City: Mt. Pleasant	Fax: -
State: South Carolina
Zip: 28466
Web Site: