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Systems Business Analyst, Project Manager Resume
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| Desired Industry: Management |
SpiderID: 20523 |
| Desired Job Location: Syracuse, New York |
Date Posted: 4/3/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: |
| Desired Wage: 80000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Experience:
NATIONAL GRID - SYRACUSE, NY
PROJECT MANAGER, BUSINESS ANALYST 2007-PRESENT
Systems West Consulting, Salt Lake, UT
- Conceptualize and create project manager for EDI (Electric Data Interchange) conversion for America’s second largest electric and gas utility
- Supervise technical staff of fourteen developers and two business analysts during the project construction
- Provide senior level business analyst support for the implementation portion of the project
Key Accomplishments:
- Successfully oversaw a large development team during the design portion of the conversion project
- Assisted and led all stages of the software development cycle for the EDI conversion
BRITISH TELECOM - RESTON, VA
PROJECT MANAGER 2006-2007
InSource Consulting, King of Prussia, PA
- Functioned as key project manager for Oracle Financials global platform merger
- Performed a vital part of the IT support team for the US based British Telecom Financial centers
- Served as Technical Network Specialist on major network connectivity issues for Reston Oracle Financials platform and executed Business Analyst and Technical Writer duties as needed
Key Accomplishments:
- Led numerous Oracle Financial accounting conversion during the global financial platform merger
- Profitably incorporated a new payroll provider and time tracking system to more than 700 employee-based subsidiaries BT Company and spearheaded conversion activities of payroll departments and network configuration for the HTML based time tracking system
- Created and devised conversion plans for General Ledger, Accounts Payable, Accounts Receivable, and Fixed Assets from various Oracle Financial platforms to a centralized Oracle Financials platform in Reston, Virginia
- Instituted global project reporting system for the Program Management Office (PMO) in the central British Telecom office located in London
MXENERGY - ANNAPOLIS JUNCTION, MD
NEW MARKETS PROJECT LEADER 2004-2006
- Supervised and directed all e-commerce related projects and activities of a team of eight developers and business analysts in support of an Electronic Data Interchange (EDI) deregulated customer base comprised of more than 30 utility trading partners
- Conducted research and analysis on new utility markets, including pre-market research prior to entering new territories, regulatory analysis of e-commerce business practices, and gap analysis to determine necessary changes
- Devised EDI translation maps, performed EDI certification in coordination with new utility trading partners, offered oversight of all related testing activities including connectivity testing, and provided related production support and maintenance for all new and existing utility trading partners
- Enhanced legacy system specifications, applied related business process changes to support business transactions with new utility trading partners
- Produced and wrote business process-related documentation and training materials for internal teams and oversaw cross-training of new Information Systems Department team members
Key Accomplishments:
- Boomi Integration Platform: directed a steering committee to acquire company’s new e-commerce solution
- Analyzed offerings and interviewed more than 24 leading vendors before selecting solutions to meet company’s budget requirements and rapid market growth
- Created and utilized communications software application to support daily e-commerce business transactions that resulted in a savings of 80% against similar commercially available solutions
ROCHESTER GAS & ELECTRIC - ROCHESTER, NY
SENIOR CONSULTANT, BUSINESS ANALYST & QA COORDINATOR 2003-2004
Blue Heron Consulting, Rochester, NY
- Offered service systems IT consulting to various utilities-based client base
Key Accomplishments:
- Rochester Gas & Electric of Rochester, NY
- Designed and tested customer service system as well as the development of EDI integration in support of service provider billing
- Generated business-centric test cases based on mandated regulatory requirements and accomplished all project testing on schedule and under budget with minimal system defects
- Successfully tested EDI billing financial transactions during regulatory commission testing and certification (tested internally and externally utilizing multiple power service providers – ESCO)
NATIONAL GRID ELECTRIC & GAS - SYRACUSE, NY
SENIOR CONSULTANT & BUSINESS ANALYST 2000-2003
Systems West Computer Resources, Salt Lake City, UT
- Offered consulting services and IT solutions for the utility industry with focus on deregulation and customer service-related systems
Key Accomplishments:
- Niagara Mohawk Power Corporation of Syracuse, NY:
- Shared project management accountability and directed the efforts of nine IT professionals assigned in designing and implementing Electronic Data Interchange (EDI) applications for major utilities customer service system
- Produced an EDI interface to provide a paperless daily reporting mechanism that met New York State EDI implementation requirements and delivered EDI-related user training to client staff
- Designed Visual Basic-based Rate Change tool that multiplied accuracy and eliminated errors while reducing processing time by 50%
ARTECH CONSULTING GROUP - MIAMI, FL
PROJECT LEADER & SENIOR BUSINESS ANALYST 1999-2000
- Enhanced inventory systems and innovative Internet business strategies for Fortune 500 clients and start-ups, and trained consulting staff and company’s client base
Key Accomplishments:
- Del Monte Foods
- Worked with top corporate financial management to create grower’s inventory control system deployed at 10 global distribution centers for a Fortune 500 food processor
- Improved functionality which allowed Del Monte to replace numerous legacy systems with a single web-based database application that reduced overhead and maintenance
- Provided fruit growers across numerous international locations with a single centralized database that tracks inventory movement
- Qode.com
- Devised Internet business strategies for a dot-com start-up company that provided highly effective methods for creating and marketing websites to potential investors
- Created an e-commerce business plan to profitably secure operating capital from investors
- Expanded a web-based barcode system that allowed consumers to scan product barcodes that were then used to search for and locate sales promotions, create “wish lists,” and locate hard-to- find items
COMMONWEALTH EDISON ELECTRIC & GAS - CHICAGO, IL
SENIOR CONSULTANT & LEAD PRODUCT ARCHITECT 1998-2000
Systems West Computer Resources, Salt Lake City, UT
- Directed development of CUSTOMER / 1 financial reporting system enhancements
- Expanded regulatory authority documentation and liaison between Accounting Department and IT development staff to facilitate development efforts
- Conducted ongoing support of all CIS system-related audits to the Accounting department
ANDERSON CONSULTING - ST. PETERSBURG, FL
PROJECT LEADER & BUSINESS ANALYST 1995-1998
Key Accomplishments:
- CUSTOMER / 1 Statistical Reporting Area
- Designed new Statistical Reporting Area for the CUSTOMER / 1 Business Analyst Client Service System
EARLIER CAREERS
DATAFLEX, INC. - CLEARWATER, FL 1993-1995
Senior Software Analyst, Small Systems Group
NYNEX COMMUNICATIONS INC.- CLEARWATER, FL 1993-1994
Software Developer
Education:
CREDENTIALS
Currently Pursuing PMP Training & Certification - Project Management Institute: Apr 2008
Bachelor of Science in Computer Science, Florida Metropolitan University, Tampa, FL: Dec 1993
Associate of Applied Science in Computer Engineering - Tampa Technical Institute, Tampa, FL: Jun 1989
Skills:
SYSTEMS BUSINESS ANALYST – PROJECT MANAGER
BUSINESS ANALYSIS ~ RELATIONSHIP MANAGEMENT ~ PROJECT MANAGEMENT ~ PROBLEM RESOLUTION
Highly motivated IT professional with proven experience in complex project management solutions. Strong work ethic coupled with flexibility to adapt to all technical environments.
PROFILE
A dynamic, team-spirited, and performance-driven professional with an extraordinary blend of leadership, business, and project management knowledge. Recognized for keen talent to improve component designs, increase efficiency, and decrease the needs for re-engineering. Ability to communicate and motivate team members to enhance strategic goals and bottom line objectives. Effective problem solving and troubleshooting skills complemented by meticulous and creative detail to drawings and specifications.
QUALIFICATIONS
- More than 14 years of industry experience that includes over seven years of success working with utilities-related customer billing systems and Customer Relationship Management for highly diverse client base
- Provided outstanding hands-on consulting, business analysis, and project management with proven systems development and programming skills on all development life cycle stages
- Flexible and able to adapt quickly to ever-changing business environments and needs to ensure the delivery of new, highly effective business solutions on time and under budget
- Extensive experience in Electronic Data Interchange (EDI) and a wide range of cutting-edge e-commerce and business technologies
TECHNICAL SKILLS
Hardware Platforms: PCs, servers, mid-range servers, mainframes, local area networks (LAN)
Software: Customer 1, Oracle Financials, Gentran, Boomi IP, Softshare Delta, WinRunner, EdiSym, and Microsoft Office
Operating Systems: VMS, MVS, HPUX, AIX, Linux, Solaris, JCL/OCL, and Microsoft Windows 9x/NT/2000/XP
Programming Languages: C / C++, COBOL, .NET, Visual Basic, RPGIII, SQL / PLSQL, Java, and Natural Business Basic
Databases: Oracle, DB2, Microsoft Access, SQL Server, and ADA
Networking LAN, WAN, VPNS, DHCP, TCP / IP, and DNS
Methodologies: OODB, C / S, Remote Data Access, DBMS, EDI, Case, and 4GL
Additional Information:
ACTIVITY
Member, Habitat for Humanities
Credentials Verified by SureChecktm
Link to verification report: https://secure.entersect.net/Surecheck/Dsp_Employers_View.cfm?JSVID=JF032308717
Candidate Contact Information:
| Name: James Farland |
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| Street: - |
Phone: (301) 536 3562 |
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Fax: - |
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