Administrative Assistant Resume

Desired Industry: Clerical/General Office	SpiderID: 20417
Desired Job Location: Princeton, New Jersey	Date Posted: 3/25/2008
Type of Position: Full-Time Permanent	Availability Date: ASAP
Desired Wage: 40,000
	U.S. Work Authorization: Yes
Job Level: New Grad/Entry Level	Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors	Willing to Relocate: Undecided

Objective:
Five years of retail management and sales experience, including operations, budgeting, customer service and process improvement. Highly committed to developing effective relationships with team members and motivating others to uphold high standards. Self motivated, critical thinker, detail oriented and exceptional communication skills. Seeking career opportunity to exercise and build upon knowledge and skills acquired at both the university and professional levels.

Experience:
American Eagle Outfitters Bridgewater, N.J.
Assistant Manager, Operations August 2007-Present
• Educate and consistently provide performance feedback to the staff on the AEO brand and selling techniques to ensure customer assistance is our number one priority.
• Maintain daily operations, decision making, proper zone coverage, and customer interaction that generated over five million dollars in annual sales in 2007.
• Perform monthly safety inspections and monthly loss prevention audits to ensure a corporate audit score of 140 or greater.
• Adjust merchandise presentation and replenishment based on monthly floor set guidelines to fit store design.
• Staffed and trained an additional 15 associates to our 25 person staff for the 2007 holiday season.
• Participated in the Loss Prevention Workshop in October 2007.

TJ Maxx and HomeGoods Bridgewater, N.J.
Assistant Store Manager, Merchandise July 2005–August 2007
• Managed an average staff of 65 associates and provided an open communication environment for all employees.
• Developed two associates into supervisor positions within a four month training program.
• Identified merchandising opportunities and challenges in each department by reviewing daily and weekly sales reports along with current trends.
• Instructed direction and follow up with associates in order to ensure timely execution of merchandise related directives, ad features, and signage.
• Contributed to the following store awards for ’07 fiscal year; Top 10 Stores in Region, Operational Excellence-Best in District, Top 20 Stores in Chain-Comp Sales % Increase, Best SuperStore Comp Store Increase in Region, MarMaxx Team of the Quarter-Second Quarter, and Team of the Year. Employer of the Year by Alternatives Group in 2006.

Dancker, Sellew and Douglas Somerville, N.J.
Office Assistant March 2005-July 2005
• Responded to inbound customer inquires.
• Managed general office processes and client traffic for 100 employees at this company.
• Coordinated computerized meeting calendars for meeting facilities.
• Assisted billing department with customer invoicing.

TJ Maxx and HomeGoods Bridgewater, N.J.
Merchandise Coordinator August 2004-March 2005
• Prioritized and supervised the completion of daily tasks to ensure proper flow of merchandise
into the correct departments while maintaining an easy-to-shop sales floor.
• Created and maintained fresh end caps and front window displays based on season, inventory
levels, and weekly store events.
• Developed efficient markdown process to ensure company completion deadline and assisted
with the movement of merchandise from regular price to clearance to balance out departments.
• Trained and coached new associates on company standards and communicated their development and concerns daily with management.

Eclipse Tanning Chapel Hill, N.C.
Sales/Consultant April 2004-July 2004
• Exceeded personal sales goals by ensuring each customer a positive experience in the salon, providing them with all the essentials to obtain a long lasting tan.
• Trained new employees on the computer, tanning equipment, and ensured they had the basic knowledge of the tanning industry in order to help customers achieve the tan they desired.
• Designed different package deals on a monthly basis allowing customers to try a variety of products and services.

PacSun Cary, N.C
Assistant Manager September 2003-April 2004
• Assisted the store manager in meeting the store plan and payroll by exceeding daily sale plans.
• Held employees accountable for the PAC 10 to ensure a P.A.C.E. score of 100 and to keep shrink below one percent.
• Administered daily directives and workloads from corporate in priority order and in a timely manner.
• Maximized shoe sales by working closely with the District Manager, creating effective displays and maintaining high inventory levels to satisfy customer needs.

Gymboree Cary, N.C.
Assistant Manager/Team Member July 2003-July 2004
• Provided Matchmatics to every customer with a high level of energy and excitement to generate sales.
• Executed new line visual direction per gymmap, compliance of markdowns, and replenishment according to inventory to meet store standards.
• Responsible for store profitability through loss prevention, complete and accurate yearly inventories, and payroll expenses.
• Updated the Management Resource Guide.

Education:
University of North Carolina at Wilmington, Wilmington N.C.
B.S., Business Administration. Concentration in Accounting.
August 1999 - May 2003.

Skills:
• Microsoft Word, Excel, Access, and Outlook
• Basic HTML

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