Personal Assistant Resume

Desired Industry: Domestic Services	SpiderID: 20396
Desired Job Location: Madison Center, Connecticut	Date Posted: 3/25/2008
Type of Position: Full-Time Permanent	Availability Date: Immediately
Desired Wage: 40,000
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Other	Willing to Relocate: No

Objective:
To obtain a challenging and professional position that allows me to utilize my administrative and leadership skills while providing the opportunity to contribute to a positive work environment.

Experience:
PART-TIME NANNY/TUTOR
Chris and Joe Tupay, Higganum, CT August 2007 – Present
Taking care of 2 children, ages 9 and 6 years old after school

ASSISTANT PLACEMENT COUNSLEOR
Town & Country Resources, Palo Alto, CA May 2002 – September 2006
• Recruiting candidates for domestic staffing jobs by taking candidate inquiries via phone and e-mail
• Evaluating candidates for eligibility to come into office for further interviews by Placement Counselors
• Creating resumes
• Checking references and entering them in File Maker Pro
• Verifying Education
• Background checks (I was the liaison between our company and PFC Information Services, Inc
• Fingerprinting candidates and following up with Trustline and LiveScan (I streamlined the Trustline process and was the liaison between both companies)
• Due Diligence for candidates and clients (Held the title of “Due Diligence Queen”)
• Pitching jobs to candidates and setting them up for interviews with clients
• Multitude of office related duties: Answering phones, faxing, filing, covering front desk as needed, reviewing database, managing data base and files, photo copies, creating pdf’s, scanning records,
• Supported up to 3 Placement Counselors
• Training new staff
• Created training manuals for new staff (I reviewed and created policies and procedures)
• Ran charges when Accountant was out of office
• Following up with candidates and clients
• Scheduling
• Assist with client and candidate searches on database

My main duties were assisting the placement team and owners in placing household staff in private homes and providing exceptional customer service. Town & Country Resources is one of the largest domestic staffing agencies in the San Francisco Bay Area and has been around for over 20 years. I was part of a very busy team that included 2 Placement Counselors.

LEGAL SUPPORT CLERK
Brobeck Phleger & Harrison, Palo Alto, CA February 2000 – February 2002
• Responsible for filing documents for Executive Compensation Dept.
• Created Brad files and other files.
• Assisted with CMS Time Entry for various partners.
• Worked on different projects of Due Diligence, mass mailings and Cisco Stock Options project.
• Created Binders for attorneys.
• On my own initiative I created a CMID “cheat sheet” for easy access by our department.
• Assisted on year-end mailings Access Data Base project.
• Assisted secretaries with editing documents.
• Federal Express mailings, phones and faxing.
• Worked on organizing the file banks with records.
• Became familiar with:
• Outlook 98
• Word 97
• Microsoft Office 2000
• Legal Key
• iManage
• CMS Time Entry
• Styles
• Classes taken in Excel and PowerPoint

NANNY
Jack and Jean Baker, Burlingame, CA May 1998 – January 2000
Nanny for two infants

CASE MANAGER AND MDS NURSE
Lytton Gardens Healthcare Center, Palo Alto, CA July 1994 – May 1998
• Implemented MDS automation computer project.
• Trained staff to input MDS onto Computer.
• Developed Policies and Procedures for JCAHO Accreditation.
• Negotiated contracts with vendors and insurance companies.
• Quality Management.
• Coordinated care with HMO insurance’s.
• Discharge Planning.
• Assessed residents needs and provided for them in the most cost efficient manner.
• Monitored expenses within the per diem rate.
• Managed residents day to day care.
• Provided Cultural Sensitivity training to staff.
• Chaired Fall/Restraint reduction and Psychotropic committees.
• NOT CURRENTLY LICENSED

CHARGE NURSE
Lytton Gardens Healthcare Center, Palo Alto, CA July 1993 – July 1994
• Supervised staff nurses and certified nursing assistants.
• Documentation.
• Dispensed medications.
• Provided treatments.

REHAB NURSE
Bridgeport Hospital, Bridgeport, CT March 1989 – February 1993
• Provided specialized treatment for spinal cord injuries, amputees, Traumatically brain injured, multiple sclerosis and strokes.

OTHER EXPERIENCE

VOLUNTEER BUDDY/MENTOR
The Children’s Home, Cromwell, CT September 2007-Present
Volunteer on a weekly basis with a teenager in a residential home for abused and neglected children

VOLUNTEER HELPER
Soup Kitchen, Old Saybrook, CT September 2007-October 2007
Helped sort and organize food donations; helped give out food donations to the homeless and indigent

HOME CLEANING/STAGING/SALES/MOVING September 2006 – June 2007
San Jose, CA
Extensive Internet research pertaining to our move to CT. I prepared our home in San Jose, CA for sale. Cleaned entire property thoroughly. Staged the home for quick sale. Sold the home in two weeks in a buyer’s market. Packed our belongings in order to move cross country to Higganum, CT. Unpacked and settled into our new home.

GENERAL CONTRACTOR-HOME IMPROVEMENT October 2006 – January 2007
San Jose, CA
Acted as general contractor in order to complete home improvement projects to facilitate the sale of home in San Jose, CA.

PERSONAL TRAVEL TO IRELAND July 2007 and December 2007
Ireland
Traveled to Ireland in September 2006 and July of 2007 to care for my ailing mother. Also traveled to Ireland in December 2007 in order to take care of my grandmother who had a stroke, a few weeks later to attend her funeral and attend to her estate.

Education:
Nursing Degree, Licensed Practical Nurse (2/1989), Bullard Havens Technical College, Bridgeport, CT

Community Mediation Certificate for Conflict Management (7/2001), Foothill College, Palo Alto CA
Labor Doula DONA Certificate (2005), Palo Alto, CA

Skills:
Working knowledge of Mac OSX, PC, Word, Excel, FileMaker Pro, Entourage, Mixie, Acrobat Reader, and Microsoft Outlook. Extremely organized and detail-oriented. Proficient in Internet research.

Additional Information:
As a highly organized, resourceful, detail-oriented and reliable individual with over 7 years in administration and 11 years in Nursing, I believe that my qualifications match your requirements. My last job involved coordinating and assisting a placement team than managed a growing database of 70 clients and specialized in placing in-home staff. Along with my administrative background, I have management, retail and medical experience. I have coordinated various projects with staff and outside vendors, from company parties and fund raising events, to calendar and revenue tracking.

I have a diversified skill set that would be an asset to your company. Having worked with Doctors, Lawyers, families and children has given me invaluable experience in dealing with any situation that can come up. My strengths are as follows: dependable, positive attitude, focused on my work, highly organized, exceptional follow through, outstanding work ethic, professional and innovative. I am highly adaptable and quickly learn new skills and procedures. I can think on my feet and work well under pressure. I am passionate and thrive in team based environments where I am able to multi-task, meet team members needs and provide working solutions and resources. I believe that no task is too big or too small. There is always a solution! I am extremely self motivated and enjoy remaining busy. I am competent with all office equipments and most popular computer software.

I can provide multiple professional and personal references upon request, and would appreciate the opportunity to discuss this position with you at your convenience. I can be reached via e-mail or via my home phone at (860) 345-0042.

Sincerely,

Michelle O’Connor-Sidlow

Reference:
Available upon request.

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