COLLECTOR OR CUSTOMER SERVICE Resume

Desired Industry: Collections	SpiderID: 20334
Desired Job Location: las vegas, Nevada	Date Posted: 3/23/2008
Type of Position: Full-Time Permanent	Availability Date: 3/31/2008
Desired Wage: 28500
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: No
Highest Degree Attained: High School/Equivalent	Willing to Relocate: No

Objective:
Profile
More than 10 years experience in Customer Service and Support with recognized strengths in account maintenance. A team player who was acknowledged by a supervisor as a бзQuality Customer Service Professionalби

Skills
Гц Call center experience (inbound/outbound)
Гц Solid computer skills

Experience:
Collector, Wyndham (AppleOne Services) Las Vegas, NV. 2008-Present
Гц Collect on maintenance dues over 30 days past due
Гц Submit credit cards and electronic checks for processing
Гц Answer general questions regarding their accounts

Collections Specialist, HCA Patient Account Services Las Vegas, NV. 2005-2006
Гц Monitored workers compensation claims by contacting insurance companies regarding payments
Гц Identified coding and billing problems from EOBбжs
Гц Worked with patients and guarantors to secure payments on outstanding account balances

Collector, Ford Motor Credit Las Vegas, NV 2004-2005
Гц Collected on accounts that were 1-44 days past due
Гц Negotiated up-to-date payment arrangements
Гц Skip traced

Onsite Fulfillment Consultant, Motorola (Nextgen Services) Chicago, IL. 2004-2004
Гц Worked with rental agents promote the Avis Assist program
Гц Motivated and trained rental agents and managers on the program
Гц Implemented monthly incentives
Гц Installed unit in rental cars
Гц Reported locationбжs sales daily

Education:
Education
Business Management, University of Phoenix, Las Vegas, NV 2007-Current

Candidate Contact Information:

Name: tanisha hollingsworth
Street: -	Phone: 7028607516
City: las vegas	Fax: -
State: -
Zip: -
Web Site: