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COLLECTOR OR CUSTOMER SERVICE Resume
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| Desired Industry: Collections |
SpiderID: 20334 |
| Desired Job Location: las vegas, Nevada |
Date Posted: 3/23/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: 3/31/2008 |
| Desired Wage: 28500 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: No |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: No |
Objective:
Profile
More than 10 years experience in Customer Service and Support with recognized strengths in account maintenance. A team player who was acknowledged by a supervisor as a ¡§Quality Customer Service Professional¡¨
Skills
ľ Call center experience (inbound/outbound)
ľ Solid computer skills
Experience:
Collector, Wyndham (AppleOne Services) Las Vegas, NV. 2008-Present
ľ Collect on maintenance dues over 30 days past due
ľ Submit credit cards and electronic checks for processing
ľ Answer general questions regarding their accounts
Collections Specialist, HCA Patient Account Services Las Vegas, NV. 2005-2006
ľ Monitored workers compensation claims by contacting insurance companies regarding payments
ƒæ Identified coding and billing problems from EOB¡¦s
ľ Worked with patients and guarantors to secure payments on outstanding account balances
Collector, Ford Motor Credit Las Vegas, NV 2004-2005
ľ Collected on accounts that were 1-44 days past due
ľ Negotiated up-to-date payment arrangements
ľ Skip traced
Onsite Fulfillment Consultant, Motorola (Nextgen Services) Chicago, IL. 2004-2004
ľ Worked with rental agents promote the Avis Assist program
ľ Motivated and trained rental agents and managers on the program
ľ Implemented monthly incentives
ľ Installed unit in rental cars
ƒæ Reported location¡¦s sales daily
Education:
Education
Business Management, University of Phoenix, Las Vegas, NV 2007-Current
Candidate Contact Information:
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