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Customer Service, Administrative Resume
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| Desired Industry: Manufacturing |
SpiderID: 19938 |
| Desired Job Location: Lowell, Indiana |
Date Posted: 3/12/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: one week |
| Desired Wage: 39000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Undecided |
Objective:
To seek a position where I will learn and grow with the company, where I can utilize my past experiences both from work which include but are not limited to financial and sales and academically.
Experience:
SHARON K. BARNETT
Lowell, IN 46356
PROFILE
Results driven representative with a proven ability to achieve goals and high levels
of customer satisfaction. Skilled at assessing client’s needs, has strong leadership
skills, highly organized, has the ability to learn and adapt quickly. Thrives in a high
pressured environment, independent and effective at multi-tasking.
PROFESSIONAL EXPERIENCE
Lowell Concrete, Lowell, IN
Office Assistant, 2007 to Present
•Customer service, answer phones, process mail, daily banking, greeting
customers/vendors
•Promote company product, maintain contact with current customers, referrals to sales
staff
•Organizing new office for clean desk policy
Beneficial/HFC, Inc., Schererville, IN
Sales and Administrative Assistant, 1997 to 2007
•Responds to customer inquiries and complaints, problem resolution/analytical solutions,
cash authority, daily banking, greet customers/vendors, processed expense checks,
purchasing: office supplies and equipment
•Provides administrative support to manager and staff
•Organizes daily and monthly audit reports, processes and audits loans ensuring legal
compliance, daily correspondence, answer phones, processed payments/bills, collections,
maintains office files, sales: referrals to staff, company products, advances
•Trains employees with computer software, office procedures and H.R. laws
NBD Bank, Cedar Lake, IN
Customer Service Representative, 1991 to 1997
•Customer service: problem resolution, deposits
•Responsible for daily ATM balancing, analytical skills
•Executed safe deposit debits and automatic deposits for customer accounts
•Processed commercial loan payments, processed night/mail deposits
•Advised, explained and promoted banking products, referrals for staff and solutions to
customers
•Assisted in training staff and new employees with updated computer system
Evergreen Memorial Park, Hobart, IN
Executive Assistant, 1985 to 1991
•Customer service: problem resolution, sales: pre-need and headstones
•Researched health care benefits and proposed plan for staff
•Reviewed resumes and recommended applicants for open positions
•Managed accounts receivables and payables and collected past due accounts
•Prepared and recorded daily correspondence to customers
•Provided administrative assistance to funeral directors in burial planning
Scot Drugs, Hobart, IN
Assistant Manager, 1980 to 1985
•Customer service, ordering, stocking
•RX assistant, security surveillance, assigned work orders
•Cashier, cash control, closing night shift, audit daily books, bank deposit preparation
•Set department plano grams, made decisions regarding store is in compliance with
policy
EDUCATION
Bachelor of Science, Human Resources, Purdue University, Hammond, IN
Associate of Applied Science, Organizational Leadership Supervision, Purdue University, Hammond, IN
3.48/4.00 G.P.A.
COMPUTER SKILLS
Microsoft: Word, Excel, Outlook and Internet
COMMUNITY SERVICE
Four year committee member for Lowell Junior Miss Scholastic Achievement Program
AWARDS
•First time recipient of exceptional audit award for the division-2004
•Twelve-time recipient of sales assistant award (duration of program)
Education:
Bachelors Degree, Human Resources gpa: 3.48
Associates Degree, Organizational Leadership Supervision gpa: 3.38
Purdue University, Hammond, IN
Affiliations:
Committee member for the Lowell Jr. Miss Scholastic Pageant.
Skills:
Micro soft, excel, calculator, fax, copy
Excellent customer service, detail oriented, great organizational skills, adapts and learns quickly.
Reference:
Professional:
John Ashenbaugh-773-491-8708
Yvet Davis- 772-240-0660
Melodie Hendryx-219-696-8981
Personal:
Lois Logan-Beard-219-736-2902
Linda Freese-574-293-5511
Candidate Contact Information:
| Name: Sharon Barnett |
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| Street: - |
Phone: 219-696-3033 |
| City: Lowell |
Fax: - |
| State: Indiana |
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| Zip: - |
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| Web Site: |
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