Finance/Credit/Banking Resume

Desired Industry: Banking/Mortgage	SpiderID: 19934
Desired Job Location: las vegas, Nevada	Date Posted: 3/12/2008
Type of Position: Full-Time Permanent	Availability Date: 03/24/08
Desired Wage: 40,000
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: High School/Equivalent	Willing to Relocate: No

Experience:
** Exceptional relationship-building skills; able to lead, motivate, and develop successful team
** Excellent communication, written and oral skills
** Adept at developing and implementing successful marketing strategies
** Demonstrated strengths in financial reports, relationship management, project management, problem solving and public relations
** Over 17 years’ experience in the Financial Industry with emphasis on loans and customer relations
** 20 years cash handling experience

Education:

EDUCATION

Fairview High School - Graduate

Affiliations:
Vicki Imondi
_________________________________________________________________________________
6221 Foxhunt St. Las Vegas, NV 89130
(702) 521-7155

Multitasked professional with strong management skills

Card Service Specialist III
IBEW Plus Credit Union
09/2005 To 11/2006
My position at IBEW included the processing of credit card and debit card fraud/disputes by following Visa regulations
and bi-laws. Processing and researching charge backs through networks, monitoring fraud reports through Falcon, Fairisaac and Certegy. Other duties include balancing and monitoring general ledger accounts and maintaining excel spreadsheets for claims and accounting department. Monthly training of employees and members on the changing environment of fraud and protection of identity theft. Worked closely with accounting on losses and recovery of funds through Cuna Mutual Insurance.
maintained compliance with strict timeframes and notifications to members, opened and maintained credit cards including Lost/Stolen reporting, card replacements, upgrades and fraud management.

Bank Manager, Officer
Charter One Bank, NA-Ohio
12/2002 To 09/2005
My duties as branch manager included the administration and management of all branch activities pertaining to
Policy /procedure and compliance, sales goals, lending, security and marketing strategies. The assets for my branch were just over 65,000 accounts. Other responsibilities included the coaching and training of 5 full time employees and 2 part time employees to be successful and productive and to advance in their careers. Growth for my office was critical for our teams success, customer care and retention, business focus days in my community to meet and build business relationships with
clients of all sizes. In order to meet and exceed product and loan goals I created marketing strategies for products, created and tracked monthly reports for success as well as employee recognition for sales. I also served as a trustee on the board for the Chesterland Chamber of Commerce.

Card Service Specialist II
IBEW Plus Credit Union, NV
09/1999 To 11/2002
While working at IBEW I monitored and co-coordinated the Visa credit card program, creating marketing campaigns to promote card usage and sales. I processed all card payments and maintenance. Other responsibilities included creating monthly
accounting reports on Visa losses and loans. While processing check fraud and Cuna claims I saved the credit union $4,000 in losses in the third quarter of 2002. Balancing General Ledger accounts and settling charge offs were a large part of my responsibilities, as well as assisting the Accounting Department as back up in times of short staffing and vacations. Training with other departments was required within IBEW, I acquired a background of bankruptcies, small claims, full suits, levies and lifts of
stay.

Personal Banker II
Bank of America, NV
01/1994 To 10/2002
My responsibilities while employed at Bank of America included opening accounts, refinancing mortgage’s and home equity lines of credit. Other responsibilities included opening IRS’S, time deposits, money market accounts. Customer service
as a large part of my position and looking for cross sell opportunities, as well as creating and implementing sales campaigns.

Skills:
TRAINING COURSES AND COMPUTER PROGRAMS

Time Management Introduction to Supervision Excel
Leadership Training Equifax Developing Client Relations
Microsoft Word Business foundation Training Branch Business Banker
Interactive Management Essentials Home Equity Mortgage Refinance

Reference:
** Available upon request **

Candidate Contact Information:

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